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Estrada Chote N 4 Jardim da Serra, Estreito de Camara de Lobos, Madeira 9325-140 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (316)
Room & Suite (42)
Dining (33)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Quinta da Serra - Bio Hotel
Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Estreito de Camara de Lobos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
This hotel, situated 820 meters above sea level, offers a unique and exquisite setting in communion with nature, and invites you to rest and renew energy, in a quiet and relaxing way. Along the leafy gardens there is an indoor heated sweetwater pool, where you can also relax in the Jacuzzi, enjoy a massage in our Spa, attend the gym overlooking the gardens or take a sauna. All rooms offer sea or garden views from their balconies. The rooms are equipped with air conditioning, cable TV, minibar and private bathroom. The Hotel restaurant offers international and biological cuisine, where you can enjoy an environment luxury and personalized service, with a magnificent view over the valley and the sea in the background. It also has two bars, one located in the old Quinta building and the other on the porch of the indoor pool. In the old Quinta building you can find a games room with billiards, heated by a fireplace, and a library where you can relax reading a book or a newspaper. The Hotel it is about 45 minutes from Madeira International Airport and about half an hour from Funchal center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Airport transportation
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Portuguese
297Reviews18Q+A22Room tips
Traveller rating
  • 198
  • 66
  • 22
  • 5
  • 6
Time of year
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Popular mentions
DeeDah2013 wrote a review Sept 2021
London, United Kingdom69 contributions59 helpful votes
After booking, Carla was very helpful in replying to emails and allocating a twin room. It was great to know that despite the pandemic that the sauna and pool was still available. On arrival Carla was very helpful and let us know about the hotel shuttle which runs at 9.30am to Funchal and returns 5pm from Funchal. Outside of these times there is a bus 96 which runs a few times over the day. Carla also helped us to identify a walk and we were made to feel welcome. The grounds and all the fresh produce were amazing. The room clean and the hotel felt COVID-secure. You were allocated to the same dining room table every day and you had your own set of serving tongs. Food on a half board basis was a fabulous 4 course meal (salad, soup, main and dessert). Drinks to purchase were very reasonably priced. The lunch snack menu was also well priced. I would definately stay again if I was visiting Madeira.
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Date of stay: September 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from Raul Gonçalves, Gerente geral at Hotel Quinta da Serra - Bio Hotel
Responded 30 Sept 2021
Dear Guest, Thank you so much for sharing your opinion and experience with us. It is always a pleasure to be able to provide a good stay to all our guests. We work hard every day to please our guests, and that includes the way the staff welcomes you, the way we do our organic farming, so you can have all the fresh products on your meals, and we follow all the rules in order to be COVID safe, as it is the most important issue right now. We will be very pleased and honored if you stay with us again, and we do hope it happens in the near future. Best regards, Raul Gonçalves General Manager
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Lugore wrote a review Aug 2020
Madeira, Portugal199 contributions92 helpful votes
+1
Hotel's Favourite
We were at this hotel in 2004 and 2005 when it was still called Hotel Quinta Jardim da Serra and at the time we considered it very good. We are now back with two kids. The hotel has changed management and is even better. We were upgraded given the existing availability. Immaculate service and staff are always nice and attentive to disinfecting common areas and where people had been sitting. It complies with the current rules in terms of circulation so as not to cross paths with other guests. At breakfast we are served by an employee, either by ordering at the table or choosing from the buffet. We felt very secure, which is essential in this time of covid. The gardens and vegetable gardens are a luxury. The food is appetizing and always well presented. We liked it a lot and my kids loved keeping the slippers that were in the room. We will definitely be back and we wish this new management all the best.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Jorge Reis, Marketing at Hotel Quinta da Serra - Bio Hotel
Responded 20 Aug 2020
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future. Best Wishes, Jorge Reis
Read more
Fatima d wrote a review Sept 2021
London, United Kingdom26 contributions15 helpful votes
Locate above 800 meters above sea-level in the Camara de Lobos area, this pink resort lies peacefully & beautifully surrounded by greenery. Myself and a friend were greeted by Clara ( most helpful and cheerful receptionist) who gave us a brief but insightful welcome to the hotel. We were given a spacious and spotlessly clean and welcoming room in the 3rd floor with breathtaking views of the hills, sea and the garden. Lovely balcony with table and chairs for us to sit on and marvel at the inspiring views before us. We hand a sauna followed by an amazing dinner ( 3 course meal-gorgeously cooked and served by a smiley and helpful waitress. Breakfast the following day was varied, generous and delicious with local produce. All prepared and delivered in a covid-19 secured manner. All highly recommended and no doubt will return again when next in Madeira.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: All the rooms seemed to be gifted with wonderful views
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Response from Raul Gonçalves, Gerente geral at Hotel Quinta da Serra - Bio Hotel
Responded 30 Sept 2021
Dear Guest, Thank you so much for sharing your experience with us. It is always a pleasure to be able to provide a good stay to all our guests. Our goal is to please our guests, and that includes the way the staff welcomes you, how we keep our property (rooms, restaurant, common areas, and so on), the way we do our organic farming, so you can have all the fresh products on your meals, and we are focused on being COVID safe, as it is the most important issue right now. We will be very pleased and honored if you stay with us again, and we do hope it happens in the near future. Best regards, Raul Gonçalves General Manager
Read more
globalbug2 wrote a review July 2021
Paris, France74 contributions70 helpful votes
A great hotel, just a bit far and a bit deserted but if you like a calm retreat, a large swimming pool and a relaxing garden, it is a paradise But do not trust your gps for arriving into it, try any alternative route and not the shortest one it would lead you through impossible small roads
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: all rooms seem quite good
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Response from Raul Gonçalves, Gerente geral at Hotel Quinta da Serra - Bio Hotel
Responded 20 Aug 2021
Dear guest, Thank you for your kind words and for having shared your opinion about Hotel Quinta da Serra. It is very important for us to receive feedback from our guests, so that we can always improve our service. We work daily to provide the best environment and rest for our guests. In relation to access to the hotel via GPS, you are right, you cannot trust all GPS systems, as they can indicate the most difficult roads. It is with great pleasure that we can inform you that, in about 1 year, the Express Way will reach less than 100 meters from the hotel entrance, as the construction works have already started. We hope that, on your next visit, access will be much easier. Hoping to be able to welcome you again soon.
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R F wrote a review Jan 2021
Funchal, Portugal8 contributions4 helpful votes
Beautiful scenary surrounding the hotel, perfect for a relaxed stroll in the end of the day, where you get to pick organic blueberries straight from the bushes. An enormous pool is the delight of adults and children, and although it is indoors, the glass surrounding it makes you feel that you are outdoors. Rooms are confortable and spacious, with quality toiletries. Pool bar, the restaurant and breakfast have wonderful food, and the staff is very attentive. Highly recommend it.
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Date of stay: August 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Jorge Reis, Marketing at Hotel Quinta da Serra - Bio Hotel
Responded 6 Jan 2021
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future. Best Wishes, Jorge Reis
Read more
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PRICE RANGE
USD 60 - USD 119 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraEstreito de Camara de Lobos
NUMBER OF ROOMS
52
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Frequently Asked Questions about Hotel Quinta da Serra - Bio Hotel
Which popular attractions are close to Hotel Quinta da Serra - Bio Hotel?
Nearby attractions include Pico do Arieiro (5.2 km), Madeira Explorers (7.9 km), and Valley of the Nuns (4.1 km).
What are some of the property amenities at Hotel Quinta da Serra - Bio Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Quinta da Serra - Bio Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Quinta da Serra - Bio Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Quinta da Serra - Bio Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Quinta da Serra - Bio Hotel?
Conveniently located restaurants include Hoyo Hoyo Sabores de Moçambique, O Polar, and Aconchego Restaurante Bar.
Are there opportunities to exercise at Hotel Quinta da Serra - Bio Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Quinta da Serra - Bio Hotel have an airport shuttle?
Yes, Hotel Quinta da Serra - Bio Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Quinta da Serra - Bio Hotel have airport transportation?
Yes, Hotel Quinta da Serra - Bio Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Quinta da Serra - Bio Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Quinta da Serra - Bio Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.