Amazing place, should be a 5* hotel (that's how I felt staying there). All the staff were really nice and attentive, room was immaculately clean, I enjoyed everything that the hotel has to offer. The restaurant was probably one of the fanciest I ever visited. Highly recommended, you won't regret. And for people working there - thank you so much for all the care I was given, great job guys!
An hotel with super-comfortable imbedded in a luxurious garden with a unique pool with volcanic thermal water (wear old and dark swimwear!) that should not be missed. I have stayed at the hotel over and over at this hotel since the 70's and it is always a joy to return. Do not miss the restaurant, which has top food and an interesting (portuguese) wine list (pre-order the cozido that really worth trying, and keep in mind that the portions are enormous). It is definitively one of my favourite hotels with a superlative value for money.
Thank you to the hotel for a there hospitality and kindness. I went to this hotel to relax with my girlfriend and get a massage, however the therapist was on holiday which was a disappointment at first but the hotel gave us a free upgrade on our room and a free late check out. Which totally made it up. The garden and the thermal pools are a very good way to relax and get a sense of nature. Thank you to the staff for the perfect weekend getaway.
We have been here the first time some 15 years ago as a couple, when discovering the Açores, returned, still with the three young ones and now off-school holidays again - for me it is THE hotel; if you don’t have a special feeling for botanic gardens and if you don’t appreciate a classic, somehow british-portuguese touch, stay away and don’t spoil it. On CoVid- measures it was topping what we saw so far; the service is professional and sympathetic at the same time; the cleaning staff leave the place spotless and the room rate is fair for what you get - and being located in the middle, you even reach easily the south or north coast.
This hotel is just impeccable! Pictures does no justify it. Staff, service, rooms, cleanliness is a top notch. I've been staying here during the pandemic period and I can't even imagine how this can be managed any better. I didn't expect a lot when I booked it because pictures looked really simple but in reality this was way better then any 5 star hotel where I stayed before. And of course don't forget about an exclusive bonus that you get when you stay here - you have all thermal pools in the park just for your self and this is a completely different experience contrary to what you get when it is crowded with tourists during the day.
"Garden view is really nice"Read full review
"Choose the larger rooms with garden view at the third floor: quiete and most relaxing view"Read full review
"Overlooking the garden is best."Read full review
"Garden view rooms with balcony are very nice."Read full review
"Pick any room with a garden view and just enjoy. Higher floors are quieter."Read full review
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