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Mercure Koh Samui Beach Resort

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Mercure Koh Samui Beach Resort
Mercure Koh Samui Beach Resort
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316 Reviews from our TripAdvisor Community

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Showing 222: English reviews
KL, Malaysia
Reviewed 29 April 2012

I only book this place because my friend has some promotion with Accor Group and I cancelled my reservation with Ark Bar which is very central in Chaweng. I have a clear expectation from reading previous reviews that this place is very out of the way and also very quiet. I like quiet. My friend didnt so we ended up...

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Helpful?
2Thank Danielwongkaifai
Majinder K, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Daniel, Thank you for reviewing Mercure Samui Fenix on our Trip Advisor page. We appreciate the positive points - thank you for sharing them and also for pointing out the negative areas. I must apologise that you found our internet service rather inefficient - we have since improved the login service. Local taxis called songthaews are also available and...

Singapore, Singapore
Reviewed 13 April 2012

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Thank weiliang95
London, United Kingdom
Reviewed 11 April 2012

We only stayed here for one night. Lovely and friendly staff. Location not great and the taxi had trouble finding the resort about 45-60mins from pier. Clean pool and good size. Plenty of sun loungers. Mini gym. If you walk along the beach you find a restaurant, the food was nice and good value for money but lots of flies!!...

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Thank nikepimp6
Hamilton, Waikato, New Zealand
Reviewed 8 April 2012

Just returned from 10 days at the Mecure Fenix. Although the staff were awesome (except one really disinterested waitress), the cleaning staff were apalling. My partner had her unopened packet of razors taken by the cleaner, (once we discovered this, my partner promptly found the cleaner and retrieved the unopened packet from the cleaners belongings - amazing how the cleaner...

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Thank Craig P
London, United Kingdom
Reviewed 6 April 2012

My partner and I chose this place becouse we wanted a quiet place on the beach to get some sun and chill out. We had an ocean view room on the 3rd flr. It was big, clean and serviced everyday. The aircon worked too well. The pool was big and very nice. The food was great. There is a happy...

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Thank Shannonab
London, United Kingdom
Reviewed 6 April 2012

Great hotel for relax with iPad, book or drink. Good pool and really great food. I was positively surpassed. The hotel and room was clean. The staff: food&beverage staff great, especially the Assistant manager (Bhurithast). He works everywhere and he was very friendly. The reception staff was disappointing. They need to work on customer service focus. The shopping is close...

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Thank Zibi K
Reviewed 26 March 2012

Made us feel welcome from the moment we arrived. Staff advised of things to see and do on the island. Supplied courtesy buses to several locations. Great cocktails recommend the fenix cocktail invented by the food and beverage manager. Overall great resort would go back but not a hotel for singles looking for nightlife.

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1Thank 68dm
London, United Kingdom
Reviewed 26 March 2012

The hotel is all ok. Not a five star but this is very good value for money. At first we were a bit disappointed as the hotel is outside of Lamai beach. After a week we were rather happy with that choice as the ride to Lamai using the local tuk tuk is less than 5 minutes and being in...

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1Thank r0ug3
Nottingham, United Kingdom
Reviewed 22 March 2012

The hotel building , the rooms, and pool area are excellent, with great views of coco nut trees and white sandy beach. The welcome when our party arrived was excellent with fruit drinks and chilled towels to mop your fevered brow. Breakfast again was first rate. At times the service was excellent, but at other times it had a definite...

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1Thank willettbrian
Maroochydore, Australia
Reviewed 18 March 2012

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1Thank CJMc63

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation. ... more   less 

Additional Information about Mercure Koh Samui Beach Resort

Address: 26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Fenix Beach Resort Samui)
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: $74 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Samui Beach Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mercure Samui Fenix Hotel Koh Samui
Mercure Koh Samui Beach Resort Ko Samui/Lamai Beach
Hotel Style:
#12 Luxury Hotel in Lamai Beach
#16 On the Beach Hotel in Lamai Beach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Koh Samui Beach Resort staff and other travellers.
3 questions
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Questions? Get answers from Mercure Koh Samui Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is definitely the way to go”
 of 5 bubbles vicpea, 7 May 2016 | Read review
“ask for a room on the main building premises overlooking the pool.”
 of 5 bubbles ganzm87, 21 Mar 2016 | Read review
“Beach Facing as well as Pool Facing”
  • Pool View from Room
  • View from Room
  • View from Room
  • Bedroom
  • View from Room - Pool View
 of 5 bubbles brillianar, 26 Oct 2015 | Read review
“Sea view is really nice”
  • sea view (really nice, especiallly in the evening)
 of 5 bubbles H2184WSstefanm, 20 Oct 2015 | Read review
“Superior Sea View room wasn't amazing, so I'd suggest the Villas would be best.”
 of 5 bubbles Stevo3161981, 22 Sep 2015 | Read review
5 of 5