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Magdalena Grand Beach & Golf Resort

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Magdalena Grand Beach & Golf Resort
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1,282 Reviews from our TripAdvisor Community

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There are newer reviews for Magdalena Grand Beach & Golf Resort
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Showing 1,246: English reviews
Birmingham, United Kingdom
Reviewed 3 weeks ago

I know there are mixed reviews of the Magdalena - and I understand why - I think it comes down to expectation and perspective. Facts - rooms are perfectly adequate - comfy beds, tv, great views, balcony, in room fridge, bathroom fine. Hotel grounds are beautiful, Pool is great. Lots of chairs. Everything in place for a chilled holiday, wonderful...

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Helpful?
1Thank davideR2662BJ
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear davideR2662BJ, Thank you for taking the time to write a review here on Trip Advisor. Frank and great review. I see that you had a great time and not only did you enjoy the resort, but also the island! Tobago has its unique culture and lifestyle and it is a wonderful tranquil destination with all its amenities. We look...

Trinidad
Reviewed 3 weeks ago via mobile

Poor Management!! We could not get pool staff to help us open umbrella at poolside. They refused sent us to ask Restaurant staff who also refused. They said it was the Pool Staff's job. We complained to hotel front desk and the Manager himself. We got a bare apology but nothing was done. No AC is working in hotel rooms....

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Helpful?
1Thank Joan B
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Joan B., Thank you for your review and again we sincerely apologize for the inconveniences you experienced while here at the Magdalena Grand. We hope that you will return and allow us to the opportunity to host you and your loved ones in the future where we will given the opportunity to deliver quality service as it is not...

San Fernando, Trinidad
Reviewed 3 weeks ago

A beautiful setting but cheap approach to maintenance and some staff with very poor work ethic and lack of training in hospitality industry have convinced us not to return. Poor air con and plumbing facilities. Cheap repairs. Replacing greenery with black pitch is not complementary to the ambience. Some unfriendly staff who have obviously not been trained to smile or...

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Helpful?
1Thank lengualynda
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear lengualynda, Thank you for taking the time to write a review here on Trip Advisor. I noted your comments and will take it into consideration for Customer Service training which is always ongoing here at the Magdalena Grand. Additionally, we apologize for the inconvenience of the air conditioning and please note that the long term solution has begun. On...

Ho Chi Minh City, Vietnam
Reviewed 3 weeks ago

if i had written the review at the beginning of our stay it would have been poor, we had no air conditioning for the whole week but did have a fan delivered to the room, never the less it was still too hot to sleep. the beach was littered with rubbish, broken sunbeds and used towels. the corridors to the...

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Helpful?
1Thank Karenwade
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Karenwade, Thank you for writing a review here on Trip Advisor on your most recent stay. Vinod is a new leadership addition and has done great things to further bring quality to the resort and to the island of Tobago. His contribution has been very good. We sincerely apologize for the inconveniences on the air conditioning and we want...

Grimsby, United Kingdom
Reviewed 3 weeks ago

This place is fabulous. Very quiet, close to airport. A car is an absolute must have. The site itself is enormous and well away from any local shops etc. Golf is available for the afflicted, the rest can enjoy a lovely walk. On site amenities are expensive but are good quality. We just drive out to buy food or go...

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Helpful?
1Thank andy m
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear andy m, Thank you for your review of both the Magdalena Grand and the island of Tobago! It was our pleasure hosting you and we look forward to return in the near future. Best regards, Christopher Forbes

Port of Spain, Trinidad
Reviewed 4 weeks ago via mobile

Was there for 3 nights. Awesome place, big pool and is only 4ft deep safe for kids. Great view of the sea. Rooms come with or with out jacuzzis. And buffet breakfast is fantastic. Great place to stay. Friendly staff

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Helpful?
Thank Junior T
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Junior T.,, Thank you for your review of both the Magdalena Grand and the island of Tobago! It was our pleasure hosting you and we look forward to return in the near future. Best regards, Christopher Forbes

Washington DC, District of Columbia
Reviewed 4 weeks ago

The Magdalena resort is a quick 15 to 20 minute ride from the airport. The grounds are attractive and extensive, including a golf course, through which you pass before reaching the hotel. The building is actually a sprawling complex of small residence buildings connected by covered walkways. You can walk from one end of the complex to the other without...

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Helpful?
5Thank mchlwch
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear mchlwch, Thank you for your review and for taking the time to write it here on Trip Advisor. I apologize for the any and all the inconveniences you experienced and please note that this review is going to be a part of our ongoing Customer Service training. Additionally, I am reviewing the items mentioned so that the next guest(s)...

Stoke-on-Trent, United Kingdom
Reviewed 2 November 2016 via mobile

This hotel truly is set in a beautiful location, all rooms are sea view and with a handful of pools on site, a golf course and it's own private turtle nesting beach it is outstanding. We travelled a large family with over 15 people staying. Some had small children, most were couples and one was our grandma who needed regular...

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Helpful?
2Thank charnelle21
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear charnelle21, Thank you for taking the time to write a review on you and your family's recent stay here at the Magdalena Grand! Please note that your comments are taken seriously and we do apologize for the inconveniences you all experienced. We will make sure to rectify the mentioned concerns and provide the 4* service expectaions as it is...

Port of Spain, Trinidad
Reviewed 1 November 2016

My stay here was great I actually won a two night stay and was really impressed with the property especially the pool. Buffet breakfast was fabulous and my husband, my son and myself totally enjoyed the experience. The staff was courteous and accommodating. The beach was too rough to swim but I loved the chairs on the sand on the...

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Helpful?
Thank jensamaroo
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear jensamaroo, Greetings from the Magdalena Grand! Thank you for taking the time to write a review here on Trip Advisor. We are happy to see that we met, and exceeded your expectations. Quality service and a great product are our commitment to great service with a unique Caribbean flair. Glad to see that you experienced said. Please... we look...

London, United Kingdom
Reviewed 1 November 2016

Magdalena Grand is located by the sea and within the grounds of Tobago Plantation Golf resort. The rooms were excellent, each with a balcony and sea view. Food was good and plentiful. The pool is fantastic. Staff attentive if not always well informed. Very much a resort to get away from it all and rest in the sun. Unless you're...

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Helpful?
Thank UKDAB
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear UKDAB, Thank you for your comments here on Trip Advisor. We are pleased to see that you had a great time and that we met your expectations both as a resort and quality of service from our team members. You are right, the rooms are spacious and have excellent views from every one of them. Additionally, there are some...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more   less 

Additional Information about Magdalena Grand Beach & Golf Resort

Address: Tobago Plantations Estate, Lowlands, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Price Range: $275 - $951 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Magdalena Grand Beach & Golf Resort 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Vhl Tobago Golf Hotel Lowlands
Vhl Tobago Golf And Spa Resort
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Questions & Answers

Here's what travellers have asked, with answers from Magdalena Grand Beach & Golf Resort staff and other travellers.
38 questions
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Questions? Get answers from Magdalena Grand Beach & Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for something closer to the main building unless you enjoy walking .....”
 of 5 bubbles J007r, 29 Nov 2016 | Read review
“Make sure the AC works in your room!”
  • you see the brown stains everytime you walk into bathroom
  • MOre scum on rubber shower seal
  • Wet slimy scum at bottom of door
 of 5 bubbles demarisb2013, 22 Nov 2016 | Read review
“some of the rooms are a fair distance from the hotel so if walking is an issue, request one close.”
 of 5 bubbles jb0661, 22 Nov 2016 | Read review
“I think they all have sea views”
 of 5 bubbles davideR2662BJ, 15 Nov 2016 | Read review
“All rooms seem to be sea-facing. Ensure aircon units are working BEFORE entering assigned room!”
 of 5 bubbles lengualynda, 14 Nov 2016 | Read review
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