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Eden Resort

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484 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Ho Chi Minh City, Vietnam
Reviewed 9 September 2015

I stayed at Eden in 2013 with my buddies. We had a good experience that is the reason why I chose Eden for my stay in Aug 2015 with my boyfriend. We were upgraded to Executive. Room is nice and spacious. We totally love it. Breakfast is fine. Homemade yogurt is a must try. Eden is the place for my...

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Helpful?
3Thank Truc T
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Truc T, Thank you for your review and for choosing Eden Resort for the second time and for planning to spend your honeymoon with us. We are delighted to know that you had had good experiences staying with us and that you have totally loved our Executive rooms. It’s also nice to hear that you recommend our homemade yogurt...

Edmonton, Canada
Reviewed 15 August 2015

for the price it is OK. Front desk staff are polite. Room attendants are helpful. Foods - not the best!. Comfortable bed. A/C is good. Nice outdoor shower, surrounded by tall walls. Swimming pool is a nice place to relax. There was a band playing there from Phillipines....we danced on the beach.

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3Thank AfricaFiChau
Eden Resort P, Chủ sở hữu at Eden Resort, responded to this review

Dear AfricaFiChau, Thank you for writing your feedback and for choosing Eden Resort on your recent visit in Phu Quoc Island. Our staff members are very dedicated in providing the quality of service to all our guests. We greatly appreciate your positive remarks regarding our Front Desk Staff, Room Attendants staff and to our Filipino Band we will surely pass...

Geneva, Switzerland
Reviewed 13 August 2015 via mobile

Everything is old and we had even cockroach in the bungalow. The personal is helpful and gave us another room.. Unfortunately in the old building. There is a new building and maybe the rooms are better but it was fully booked. The sanitary installation are old.

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Thank Urs O
Eden Resort P, Chủ sở hữu at Eden Resort, responded to this review

Dear Urs O, Thank you for writing your comment about your recent stay in our property. We are very much sorry for what you have experience during your stay. As we continually try our very best to make your stay comfortable sometimes, we do fail. The issue of insect infestation in the room is being handled seriously by the Management...

Reviewed 10 August 2015

Fantastic hotel, on a gorgeous stretch of beach, on this quiet and not yet over developed Island. I stayed for 5 nights over Christmas, and had such a wonderful time. The food and drinks were excellent, with very helpful and friendly staff. A great place to relax, and escape the hustle and bustle of the mainland (I was, previously, in...

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1Thank Sarah T
Eden Resort P, Chủ sở hữu at Eden Resort, responded to this review

Dear Ms. Sarah T, First of all, we are very thankful for you to have chosen to spend your Christmas Holiday with us and for sharing your wonderful experience during your stay. Indeed, Christmas Holiday has always been a special day for Eden Resort for we value the very idea of Christmas, Family. And as a member of Eden Family...

Reviewed 9 August 2015 via mobile

We stayed 2 nights in this hotel. The staff is quite nice but many details has to be improve ! Everywhere in Vietnam people are really nice and happy to work expect in this hotel .. Some of the staff seems not to be that happy to work and to help the guest .. I do not suggest you to...

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Thank Cesar G
Eden Resort P, Chủ sở hữu at Eden Resort, responded to this review

Dear Cesar G, Thank you for writing your very helpful and constructive feedback of your stay in Eden Resort Phu Quoc. We deeply value your opinion as we try to be better to deliver that level of service our guests deserve. Your concern about our staff performance and our old rooms is now being addressed by our new management. And...

Singapore, Singapore
Reviewed 19 July 2015 via mobile

My friends and I booked this resort through Agoda - pictures are deceiving beware! Naturally, we were disappointed when we got to the hotel. We made a complaint, but the front desk weren't helpful. We even wanted to pay for a more expensive room/bungalow, and weren't allowed to. For no valid reason. Housekeeping is very noisy and loud in the...

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Thank SmitsV
Singapore, Singapore
Reviewed 2 July 2015

We've just spent 3 nights staying in this resort. My point of view would be different to many people here since I speak Vietnamese. Although having read several bad reviews about the resort's staff attitude, we finally decided to book 2 deluxe rooms here since there were no better options at the time. We ended up being upgraded to bungalows...

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1Thank HarryHisu
Reviewed 30 June 2015

4- * resort. Location is a bit farther then others from the centre and the night market. Small pool next to the restaurant, with kids' pool and a whirlpool. Beautiful beach. The restaurant is OK, quick service, acceptable pricing considering you're staying in a resort, good outdoors sittings (beware of relentless mosquitoes in the evening). Buffet deals every nights with...

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Thank Hai-Anh-Pham
Melbourne, Australia
Reviewed 19 June 2015 via mobile

Spent 5 nights at this resort. The staff were friendly however that's the only good thing the hotel had. The staff hardly spoke English which made it difficult to order room service, book tours, get staff to attend to our needs etc. The shower is ridiculous, no water pressure and no hot water and the staff couldn't understand what we...

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Thank Irene_Stav
Toronto, Canada
Reviewed 19 June 2015

My wife and I stayed at Eden Resort in late April this year for four days (covering April 26th weekend) and it was a beautiful experience. No other words can describe it! The waters in Phu Quoc are crystal clear and the beaches are gold sand. Best of all, there were few tourists staying at the hotel; and we had...

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1Thank elbonias

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Eden Resort Phu Quoc lies on the Western coast of Phu Quoc Island, only moments from the white sand beaches and Turquoise Ocean. Lush tropical gardens surround the breathtaking infinity pool and you'll be just steps from the blissful private beach and surrounding forest and mountains. Truly unwind at the on-site Deluxe Spa with open air pavilions on the winding river that circles the resort. These definitely will bring to our guest exceptional services of a prestigious brand. ... more   less 

Additional Information about Eden Resort

Address: Cua Lap Hamlet, Duong To, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong To
Price Range: $121 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Resort 4*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline, Travelocity and HotelTravel.com so you can book your Eden Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eden Hotel Duong To
Eden Resort Phu Quoc Island, Vietnam
Hotel Style:
#2 Top resorts Hotel in Duong To
#3 Luxury Hotel in Duong To
#3 Spa Hotel in Duong To
#5 On the Beach Hotel in Duong To
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort staff and other travellers.
8 questions
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See all questions (8)

Questions? Get answers from Eden Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only worth it if you want to pay the high price for a beach bungalow”
 of 5 bubbles adamb1805, 4 Dec 2016 | Read review
“Check the safety box first when you enter the room.”
 of 5 bubbles Phuongnguyenverra, 19 Oct 2016 | Read review
“Take advantage of the tours!”
 of 5 bubbles stuartm170, 23 Aug 2016 | Read review
“Ocean view bungalows are beautiful and spacious”
 of 5 bubbles hall3195, 15 Apr 2016 | Read review
“Room beside beach are quite good.”
  • Special pool in the room. Look good.
 of 5 bubbles THU999, 23 Mar 2016 | Read review
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