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Mzima House

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19 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Reviewed 31 August 2016 via mobile

Just finished a 6 day visit to Mzima house with my hubby and two little girls. We absolutely loved it and it is definitely the most beautiful garden on the coast. The flowers were in bloom, the grass green and you can imagine that on the back drop of an endless ocean. The staff were excellent, and in particular Protus...

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Helpful?
Thank Barbara C
Mercy-PR, General Manager at Mzima House, responded to this review

Dear Barbara, It was a pleasure hosting you all and thank you for taking the time to write a review. Yes tiled floors can be very slippery and so far a rag will be put to cover the pool area and stairs and a caution side put when it's raining, thank you for highlighting this. All our staff pass their...

Nairobi, Kenya
Reviewed 27 August 2016

My wife, daughter and I enjoyed 3 amazing nights at Mzima Apartments. Our trip started with a warm welcome from the staff and a hot dinner on our balcony, looking out into the Indian Ocean. We spent the next two days relaxing by the pool (my daughter loved the children's pool) and on the beach, picking seashells and spending time...

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Helpful?
Thank zoravar2016
Mercy-PR, General Manager at Mzima House, responded to this review

Dear Zoravar, Thank you so much for taking the time to write a review and grateful we are to you and your family for Mzima House...glad to see you had fun, as said before, we are here to spoil you and give you that perfect relaxing holiday. Our regards to your beautiful wife and daughter and looking forward to hosting...

Nairobi, Kenya
Reviewed 16 March 2016

I stayed at Mzima House on 4th March for 2 nights. My experience was just Wow! No words to describe it. First of all, the facility is beautiful, the layout is just great, the beach is clean and large, its quiet and peaceful. The rooms are super spacious and clean, the chef Just great, the service staff especially Ben was...

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Helpful?
Thank EliudMatigari
Warui, Director at Mzima House, responded to this review

Dear Eliud, First of all, thank you for taking the time to write a WOW review! It really helps us to take corrective action where necessary and, in your case, give encouragement to our staff that the work they do is vitally important to helping our guests recharge, build stronger/happier families, or simply to enjoy the breathtaking environment whether they...

Nairobi, Kenya
Reviewed 2 March 2016

I always stay here when I come to the South Coast. The house is on the quieter, less touristy Galu beach. The beach is at the end of the garden, the staff are very attentive and flexible. With a kite school, restaurants and bar nearby if you decide to step out occasionally you could not be better placed. All in...

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Helpful?
1Thank Footsteps316
Warui, Director at Mzima House, responded to this review

Dear Footsteps316, Thank you so much for voting with your feet and making us your preferred boutique hotel whenever you are at the South Coast. We don't take this for granted and really do appreciate your loyalty over the years. Please let us know how we can improve our service offering even further to encourage others to support Mzima House...

Reviewed 1 March 2016

Mzima house is just a wonderful place. It looks like paradise ! The beach so close, the palms, the perfect swimming pool and the lovely rooms. The staff was at the top, very nice with us and the kids. We remember an incredible football game in the garden with the staff. Mercy and her team took care of us at...

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Helpful?
Thank Pierrick L
Warui, Director at Mzima House, responded to this review

Thank you so much for the review Pierrick! The staff shared about the exciting football game that you had together where you won by a single goal - they have vowed revenge and so the "queen of Diani" aka "Abera" or Mercy is so looking forward to welcoming you all back. Karibu tena na tena!

Nairobi, Kenya
Reviewed 9 February 2016 via mobile

We visited Mzima House for my birthday and stayed at the cottage. The cottage overlooks the Ocean which means at every moment your senses are dazzled by the beauty of Diani and the beach is a stone throw away. There's a plunge pool that's a joy. The staff were efficient and Mercy went out of her way to give us...

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Helpful?
Thank SerahMwihaki
Warui, Owner at Mzima House, responded to this review

Dear Serah, Thank you so much for choosing us as your preferred boutique hotel during your recent stay at Diani. We are grateful for your positive feedback and encouraged that our team went out of their way to make your surprise birthday special — a Happy belated Birthday from me as well! We look forward to welcoming you back to...

Nairobi
Reviewed 25 November 2015

I visited Mzima House for 5 days in November. The first thing I need to point out is definitely the location. I believe Mzima house takes the best part of Diani Beach. I am not a fun of big, soulless resorts which is one of the reasons why I picked Mzima. The management and the staff approach every guest individually....

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2Thank Patryk C
Nairobi, Kenya
Reviewed 21 August 2015

The 'Mzima experience' is unparalleled. I pride myself as a sucker and advocate for good service and Mzima blew us away. Singling out an individual is difficult but look out for Lilly & Protus amazing!

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1Thank 922jobb
Warui, Owner at Mzima House, responded to this review

Thank you so much for taking the time to write this review. We are delighted you enjoyed your stay with us. We are also thrilled to hear you received exceptional service - 9 out of 10 times we get it right but we are endeavoring to attain 100% exceptional service all the time. Do recommend us to family and friends...

Mombasa, Kenya
Reviewed 25 July 2015 via mobile

Terrible service. Takes over 3 hours to serve one beer.terrible terrible Terrible food. Very poor service. Plumbing doesn't work. Excellent view and excellent layout. It's a shame the owners have not given any priority to customer service or food. Wouldn't spend my money or time here again

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Helpful?
5Thank Sidharth S
Warui, Owner at Mzima House, responded to this review

Our apologies for the poor service you experienced Sidharth. We will endeavour to improve in the areas you point to and indeed have recently strengthened our team on the service side. We do hope you will not rule us out completely in future and next time you are in the South Coast please check in for a complimentary beverage.

Nairobi, Kenya
Reviewed 3 April 2015 via mobile

Mzima is one place I would go again and again. To express in my own words OWE SOME and BREATHTAKING. All the staff were fantastic. I would like to compliment chef Eliud and Protas who made our stay memorable not forgetting Lily and Catherine. For anyone one who wants a serene place with family and friends choose mzima house

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2Thank Rthiongo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
A magnificent 5 bedroom (all en suite) house; a 2 bedroom with shared bathroom cottage, 4 units of 2 bedroomed apartments with a spa and all the modern amenities. Surrounded by beautiful lawns which flow out onto the beach. ... more   less 

Additional Information about Mzima House

Address: Galu Beach 80400, Kenya
Region: Kenya > Coast Province > Galu Beach
Price Range: $311 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mzima House 3.5*
Number of rooms: 15
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Questions & Answers

Questions? Get answers from Mzima House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay at the Main House or the Beach Cottage”
 of 5 bubbles EliudMatigari, 16 Mar 2016 | Read review
“All rooms are excellent”
 of 5 bubbles 155joannea, 9 Feb 2015 | Read review
“Honeymoon suite has a jaccuzzi. Need I say more?”
 of 5 bubbles PhileasFogg-80Days, 9 Oct 2014 | Read review
“the rooms facing the beach are exceptionally amazing...”
 of 5 bubbles Jawahar74, 22 Apr 2014 | Read review
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