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Infopark Road, Kakkanad, Kochi (Cochin) 682030 India
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (242)
Dining (60)
Room & Suite (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Kochi Infopark
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 25 hotels in Kakkanad
Travellers' Choice
Located near Infopark. Modern hotel with 128 rooms and suites, an infinity pool and a gym. Ideal venue for your team lunch, dinner outings and banqueting and events. 'The Square' a perfect melange of local and international cuisine. 'The Bar' is your perfect destination for catch-up with a drink and snacks. ‘The Sun Deck Bar' is your perfect location to unwind by the pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Kids stay free
Secured parking
Paid internet
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Bottled water
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Hindi
576Reviews2Q+A18Room tips
Traveller rating
  • 505
  • 54
  • 4
  • 5
  • 9
Time of year
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Popular mentions
Shano wrote a review Today
Kochi (Cochin), India2 contributions1 helpful vote
This is inform you that I am very happy with your service and facilities.This definitely added to excellent service of staff, especially Mr. Soumen in the food section and the food was hygienic. I hope to get the same quality of service when I return. Thank you very much for such outstanding service. Overall I happy stay and recommend this hotel.
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Date of stay: January 2022Trip type: Travelled on business
praveen v wrote a review 14 Jan
Kochi (Cochin), India2 contributions2 helpful votes
Note : The hotel removed my review in google reviews so updating this here Me and my family had an very bad experience been in Novotel today 14-01-2022. I came to the restaurant to have a evening coffee but unfortunately my car got hit to a side wall of hotels fountain which was only the height of my cars tire .The person who was allocated to guide me park properly just told me to park it closely to the fountain but as me sitting inside the car didn’t see a portion of wall projecting out he told me park it closely and my cars tyre hit the edge of the wall and bursted out and my tires where flat . The person who guided ran away seeing it . Then no one from the staff bothered to come out to see or to help us . Then my wife had to go to the front desk to ask for an help so that someone could help . The most irritating part is the staff who didn’t even care what was happening. I rang the roadside assistance to check on my car . After like 15 mins I got to see the manager who I saw at lobby I told him what happened even I had to tell him it was so rude from his staff to not turn to check on me or my wife . He told me he would get back to me after checking the hotel cctv So we were at the restaurant then I called him up to see if he checked so he came down and told me and talked to us And he had apologised on the incident which seemed ok to us in the beginning. I even told him if it was a lady alone and this happened her and this how the staffs reacted to that lady or women it wouldn’t suit the hospitality business as a whole and that too a hotel chain like Novotel . Me and the manager came down to when the roadside assistant guy came to fix my car This time the whole tone changed and he was talking about the cctv and his staff just guided me right but he also confirmed that the same guy had made his mistake too But in cctv it was me who drove so it was me who was responsible and as I said the person who assisted me didn’t tell me to park closely to fountain the talks cannot be captured in cctv the whole scenario changed I told the manager to rewind a few seconds back to see him come to my car as I called him towards me to ask him where to park that he doesn’t want to see or not agreeing to saying the talks we cannot capture in cctv . Then he went back . My car didn’t run properly when I was trying to leave the hotel so it was to be towed out from hotel . During that time no hotel staff came to see what was the issue with my car a guest actually tried to help me see the issue seeing that a new hotel parking staff maybe night shift guy too joined . Then as I towed my vehicle out till that time this manger wasn’t available on the lobby or front end even when he said customer is considered important and I was here at the lobby area . When the car was vowed I went with my dad I saw this guy in the front desk as I left . He may say he was busy or what ever in the comments but as a customer I felt the all the talks he was saying was a manipulative apology. It’s a request for the hotel management that if any other customer and is facing an issue please make sure he or she is helped that’s why this is called a hospitality . Hope this won’t happen to a new guest Note : The hotel removed my review in google so updating this here
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Date of stay: January 2022Trip type: Travelled with family
shruthi s wrote a review 14 Jan
1 contribution
We had a great stay in Novotel, Kochi. All the satff were extremely welcoming, hospitable and friendly especially Mr. Abhimanyu. The rooms were very clean and comfortable. This is a perfect hotel for weekend getaway. Overall we had an amzing experience. We would definitely recommend saty in Novotel, Kochi
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Date of stay: January 2022Trip type: Travelled as a couple
Response from Gayatri Bist, General Manager at Novotel Kochi Infopark
Responded 4 days ago
Dear Shruthi, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will definitely pass on your feedback to Abhimanue and am sure it will serve as an encouragement for the entire team. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm Regards Gayatri BIST General Manager
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Pavithra wrote a review 8 Jan
1 contribution
We had a very good stay. Hari Krishna’s service was excellent. Recommend the stay. Couldn’t try spa and barbecue by the pool. But the pool is maintained well. Overall good experience. Food and drinks are a bit on a pricier side.
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Date of stay: January 2022Trip type: Travelled as a couple
Response from Gayatri Bist, General Manager at Novotel Kochi Infopark
Responded 1 week ago
Dear Guest, Thank you for you kind words. It makes me feel great when I read experiences like yours. Harikrishna is key team member and have always set an example by going out of his way to make our guests feel comfortable. Many thanks for recognizing his efforts and your feedback will go long way towards encouraging my team to display such compassionate behaviour. My team and I look forward to your continued stays. Warm Regards Gayatri Bist General Manager
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Alan wrote a review 8 Jan
1 contribution
Enjoyed the stay. Every about the hotel was nice. Clean bathroom and proper service. The view was exceptionally good Also Excellent service by housekeeping staff Shiva , Raj , Ravi . Extremely satisfied
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Date of stay: January 2022Trip type: Travelled with friends
Response from Gayatri Bist, General Manager at Novotel Kochi Infopark
Responded 1 week ago
Dear Alan, Thank you for reviewing us on Trip Advisor. It always feel happy to know that our guests are recognising the efforts made by our staff. I would share your feedback with Shiva, Raj, Ravi and entire team of housekeeping, they would be really happy to read this. My team and I look forward for your continue stay. Warm Regards Gayatri Bist General Manager
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USD 56 - USD 80 (Based on Average Rates for a Standard Room)
IndiaKeralaErnakulam DistrictKochi (Cochin)Kakkanad
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Frequently Asked Questions about Novotel Kochi Infopark
Which popular attractions are close to Novotel Kochi Infopark?
Nearby attractions include Edappally Church Complex (6.0 km), LuLu Mall (6.1 km), and Wonderla Amusement Park (3.5 km).
What are some of the property amenities at Novotel Kochi Infopark?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Novotel Kochi Infopark?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Kochi Infopark?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Kochi Infopark?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Kochi Infopark?
Conveniently located restaurants include Roma, Kochi Kitchen, and Cassava.
Are there opportunities to exercise at Novotel Kochi Infopark?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Kochi Infopark have airport transportation?
Yes, Novotel Kochi Infopark offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Kochi Infopark?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Kochi Infopark offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Kochi Infopark?
The staff speaks multiple languages, including English and Hindi.