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Ambre Resort & Spa

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Ambre Resort & Spa
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3,486 Reviews from our TripAdvisor Community

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Showing 1,992: English reviews
London, United Kingdom
Reviewed 1 February 2017 via mobile

We spent one week in Ambre Resort & Spa, it was our first time visiting Mauritius. We arrived to find the hotel grounds looked just like the website photo gallery, very beautiful, we were welcomed in a friendly & professional manner - although there was a slight delay in the rooms being ready for our arrival (a full coach load...

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Helpful?
5Thank HDDwy
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, We thank you for writing your review on Trip Advisor. We are delighted to read that you had a fantastic customer experience and can only thank you for having given us the opportunity to look after you and provide customer satisfaction. We look forward to the pleasure of welcoming you back to our shores in a not too...

Leeds, United Kingdom
Reviewed 1 February 2017 via mobile

I stayed here with my husband for 2 weeks from the start of January The Resort - Beautiful, the first glimpse as you walk in over the pool and beyond is breathtaking and the beauty does not stop there, the grounds are perfectly manicured, beautiful beach stretching into the most beautiful aqua lagoon framed with palm trees - you get...

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7Thank MrsGlyde
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, Greetings from Ambre Resort & Spa! The first sentence of your review says it all. We are so happy to read that the service provided to you was up to your expectations and that the team at the resort made it 'absolutely fantastic' for you. All of us in the team look forward to welcoming you back for...

Reviewed 1 February 2017 via mobile

First initial impressions of the hotel looked promising... however we were disappointed that we had paid for a garden room with a balcony and didn't actually get one! Rooms are modern and spacious but the maintenance or attempts of were very poor! Couldn't fault the cleaning or housekeeping staff always did such a good job. Beach is beautiful... pool is...

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1Thank K3rri
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guests, We thank you for your review on Trip Advisor. We extend our sincere apologies for not having able to meet up your expectations during the holiday. However, we have analyzed the feedbacks on the different departments of the hotel which you commented and we would like to reassure you that immediate actions have been initiated for corrective measures....

Chelmsford Essex
Reviewed 31 January 2017

We arrived back home yesterday after 2 weeks at the Ambre. It was mainly to relax and celebrate my birthday on the 20th January. So where do I start our flight was delayed at Gatwick going out but only an hour and half. We got to the resort by midday to that beautiful view of the Indian Ocean. I had...

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Helpful?
3Thank Jess0164
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, Greetings from Ambre Resort & Spa! Thank you for your wonderful and detailed feedback for us. The entire team joins me in thanking you for your comments and is glad that you thoroughly enjoyed your stay. Like rightly pointed out by you, we take pride in the fact that our service, genuinity and warmth of our team members...

Reviewed 31 January 2017 via mobile

Me and my husband are currently on day 4 of our 1 week stay. The good- The weather is fantastic, yes there's a few showers maybe twice a day you get 3 mins worth of light drizzle, as quick as it comes it's gone again. The pool itself is great, very clean, nice depths, there's 2 pools, one that backs...

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2Thank Rachel T
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, We thank you for sharing your comments on Trip Advisor following your stay at our resort. We glad to note that you have had an excellent moment at our resort and your appreciation on the quality of our service, staff attitude and the overall facilities. We reiterate our thanks for visiting our property and hope to have the...

Kingston-upon-Hull, United Kingdom
Reviewed 31 January 2017 via mobile

This hotel is in a beautiful location, a long white sandy beach, tall palm trees and clear blue water. The hotel design is stunning and has an infinity pool. Staff are polite and friendly and the food choice is varied and faultless. The rooms are large, with spacious wet rooms and a separete toilet. Lots of water sports are part...

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Helpful?
2Thank Linda B
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, Greetings from Ambre Resort & Spa! Thank you for your kind comments and the time spent to share them. We wish to inform you that we have well noted of the glitches that you had during your stay and rest assured that the departments concerned have been informed accordingly for a continuous improvement of our service. On the...

Jersey, United Kingdom
Reviewed 31 January 2017

My wife and I stayed from 9th - 23rd January this year and found this to be the most relaxing holiday we have had. We are both in our 50s and usually go to the Caribbean in January. Aside from our problems in getting to Gatwick initially we arrived at the gate just in time, we had booked Premium Economy...

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3Thank Phil H
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, Thank you for having chosen Ambre Resort & Spa as your hotel during your stay in Mauritius and sharing your views on TripAdvisor. We are delighted to know that you had an enjoyable and relaxing stay and appreciated the warm and friendly service and hospitality provided by our team. We look forward to welcoming you back once again...

Epsom, United Kingdom
Reviewed 30 January 2017

Ambre Spa went beyond all our expectations, we had a fantastic holiday! The location, beach & complex was stunning, clean and luxurious. The staff went out of their way to make it the perfect holiday, they couldn't do enough for you. Entertainment was also excellent. I would highly recommend this resort.

Review collected in partnership with this hotel
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3Thank CK_Beagles
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, Greetings from Ambre Resort & Spa! Thank you so much for the wonderful review and the title of the review which we believe truly reflects what Ambre is for all our guests. I am glad we stood up to your expectations and all of us in the team look forward to welcoming you back soon. Sincerely, Clency Roméo...

Malaga, Spain
Reviewed 29 January 2017

Having an office in Port Louis for over 30 years there's not many hotels on the Island we haven't stayed at. Last year was our 1st visit since retiring 15 years ago. It was nice to see the Island remains as pleasant and welcoming with kind and helpful Mauritians. This was the first time we had stayed at the Ambre...

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2Thank Dante L
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guest, Greetings from Ambre Resort & Spa! Thank you for your kind comments and the time spent to share them. We wish to inform you that we have well noted of the glitches that you had during your stay and rest assured that the departments concerned have been informed accordingly for a continuous improvement of our service. On the...

Exeter
Reviewed 28 January 2017 via mobile

The holiday brochure described this resort as a snorkelling destination it's not! The sea is clean and calm inside the lagoon and perfect for swimming if you stay inside the ropes. Venture outside the ropes at your peril. I was told 2 people were killed recently by speedboats and I witnessed a very near miss during my 2 week stay....

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2Thank Richard B
Clency R, General Manager at Ambre Resort & Spa, responded to this review

Dear Guests, Thank you for taking the time to share with us your views and comments through Trip Advisor following your recent stay at Ambre. We take note with great concern of the various unusual shortcomings you were subjected to for which we express our sincere apologies. We hope you will give us the opportunity to regain your faith in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ambre Resort is an all-inclusive adult only resort located in Palmar, on the east coast of Mauritius. The resort is one hour away from the airport and from the capital city of Port-Louis. The resort boasts a 700-metre white natural sandy beach running along a sheltered bay. The adjacent tropical lagoon is a haven for fish and marine life, with many bathing and diving areas. Guests of Ambre benefit from free green fees and complimentary transfer at the Ile aux Cerfs Golf Club, an 18-hole championship golf course. ... more   less 

Additional Information about Ambre Resort & Spa

Address: Coast Road, Palmar, Mauritius 41601 (Formerly Ambre Hotel)
Region: Mauritius > Flacq District > Palmar
Price Range: $308 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambre Resort & Spa 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
Ambre Hotel Belle Mare
Hotel Ambre Mauritius
Ambre Hotel Mauritius
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Questions & Answers

Here's what travellers have asked, with answers from Ambre Resort & Spa staff and other travellers.
842 questions
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Questions? Get answers from Ambre Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The alternative was room 227 2nd floor, 2 minute walk from reception and lovely sea view. Higher is better!”
 of 5 bubbles jimbodmin, 24 Mar 2017 | Read review
“First floor rooms have juliet balcony meaning more space in the room.”
 of 5 bubbles Janet21B, 22 Mar 2017 | Read review
“make sure you get what you pay for and take your print out documents as evidence”
 of 5 bubbles V2275LJjuliea, 20 Mar 2017 | Read review
“Quiet rooms Northern end of resort. Would suggest nearer the centre if you have mobility issues.”
  • Taken from our balcony on first floor.
 of 5 bubbles Tina_and_Alan, 16 Mar 2017 | Read review
“Rooms near to the pool are best, some of the rooms at the extremities of the resort are a long way away. No good after a few cocktails.”
 of 5 bubbles O4900ICpauls, 15 Mar 2017 | Read review
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