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Napasai, A Belmond Hotel, Koh Samui

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65/10 Baan Tai, Mae Nam 84330 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1481)
Room & Suite (471)
Pool & Beach (373)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Napasai, A Belmond Hotel, Koh Samui
Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 36 hotels in Mae Nam
Location
Cleanliness
Service
Value
Travellers' Choice
Belmond Napasai is spread out among cashew and coconut groves, between hibiscus and bougainvillea. Be welcomed with coconut ice cream, then wander through our gardens to meet the resident water buffaloes. Teak furnishings and traditional weavings bring the feel of nature inside. A serene Koh Samui beach resort, Belmond Napasai is a secluded hideaway. Gaze out across the golden sands and acclimatise to the indulgent, casual atmosphere. Spend all day beside the infinity pool or in the spa, or plunge into the vibrant island scene with our action-packed resort activities. 45 Villas, 10 Villa Suites and 14 Oceanfront Private Pool Residences. All accommodations reflect contemporary Thai design, decorated in tropical teak furnishings and cotton drapes blended with traditional weavings and pieces of Thai art that combine to give each space a welcoming sense of warmth. All bathrooms feature a free-form terrazzo bath & rainforest shower.
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Room & Suite (471)471
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Wifi
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
17Restaurantswithin 1 km
1Attractionwithin 1 km
1109Reviews33Q+A100Room tips
Traveller rating
  • 835
  • 195
  • 51
  • 17
  • 11
Time of year
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Popular mentions
Chompreeya wrote a review 8 Jun
Bangkok, Thailand75 contributions10 helpful votes
+1
I went there with my husband in Mar'21. Overall experience was really impressive for me. The staff were all nice, friendly, polite, and address guest by name. They are also very thoughtful (e.g. providing a glass of water without request by the pool). The room we stayed was really nice with a good view. The wooden floor made a bit of noise but that's minor issue. I also used spa service and got a massage for pregnant women which was really nice. We did have dinner on the first night but choices were limited due to COVID period. Breakfast was also limited due to the same reason but still plenty to try. I chose thai menu more than western menu as I found it was not cooked in a traditional way so I prefer to go with Thai menu more. I love this place and would come back again.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Piyapong Ratchaborworn, Guest Services / Front Office at Napasai, A Belmond Hotel, Koh Samui
Responded 3 days ago
Dear Smurfie1616, I appreciate you taking the time to complete this review. I am very pleased to note that you had an enjoyable stay with us! It is feedback of this nature that encourages us to strive for even higher standards of service to our valued guests such as yourself and will be shared with our team. Regarding your great feedback of our kitchen cooking methods, we will definitely take it to improve for the further excellent service. On behalf of Napasai’s team, I am hoping to welcoming you back. Best Regards, Ohm-Piyapong Ratchaborworn Front Office Manager
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pjitta wrote a review Apr 2021
1 contribution
I really enjoyed my stay at Napasai. The staff were always attentive and asked if you needed anything. Rooms were large and very comfortable. You can play in the sea but a bit rocky. Breakfast was a la carte but plenty of choices to choose from.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from info Napasai, Other at Napasai, A Belmond Hotel, Koh Samui
Responded 6 Apr 2021
Dear Pjitta, I appreciate you taking the time to complete this review. I am very pleased to note that you had an enjoyable stay with us! It is feedback of this nature that encourages us to strive for even higher standards of service to our valued guests such as yourself and will be shared with our team. On behalf of Napasai’s team, I am hoping to welcoming you back. Regards, Jeroen Nettekoven General Manager
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Agueda B wrote a review Mar 2021
1 contribution
Great facilities, the breathtaking views, fantastic food and the best team! Fully adapted to our needs. Delayed checkout at no cost. Recommended fantastic experiences. Fast, caring service. Always with a smile.
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
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Service
Sleep Quality
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Response from info Napasai, Other at Napasai, A Belmond Hotel, Koh Samui
Responded 30 Mar 2021
Dear Y3572GRabc, I am very pleased to note that you had an enjoyable stay with us! It is feedback of this nature that encourages us to strive for even higher standards of service to our valued guests such as yourself. On behalf of Belmond Napasai’s team, I am looking very much forward to welcoming you back to soon. Regards, Jeroen Nettekoven General Manager
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Paelert S wrote a review Feb 2021
16 contributions3 helpful votes
Stunning view with excellent service. Beachfront villa is overwhelming. The food is freshly cook for ever dish. Spa is a must. The service from all staff is beyond our expectations. We would absolutely recommended this place to anyone and will be back again soon. Thanks for taking such a great care of us. Great job to the staff and management!
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from info Napasai, Other at Napasai, A Belmond Hotel, Koh Samui
Responded 2 Feb 2021
Dear Paelert S, Thank you very much for your feedback. It is a great pleasure to read your comments and how much you have enjoyed your stay. We hope to welcome you back soon. Warm greetings from the Belmond Team, Jeroen Nettekoven General Manager
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James M wrote a review Dec 2020
38 contributions4 helpful votes
We just has a remarkable New Years stay-cation at the resort! As a Samui resident, the resort put together a wonderful NYE package which exceeded our expectations in every way. Our reservation was handled smoothly and personally by Khun Ae, the Reservations Mgr., and she even stopped by to welcome us at the pre-dinner cocktail party. We took advantage of the pre-arrival check in which was flawless! From the personalized check in by Khun Sai and assisted by Khun Maat - we arrived and settled into our Ocean View villa within minutes. I felt the relaxation set in immediately. The room was meticulously appointed; warm, soothing and comfortable. The aroma of lemon grass greeted us while the sounds of the ocean waves lapping right outside added to the ambiance. They put together a luxurious yet comfortable beach party complete with a wonderful array of delicious food by Chef Saul, spectacular service, live music and even a fire show to ring in the new year. What I enjoyed the most, was the relaxed but refined elegance that was the constant thread of this experience. Well done General Manager Jeroen and the Belmond Napasai team - I know you all worked hard to pull this event off and I am grateful to have been one of the fortunate recipients!
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Date of stay: December 2020
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Response from Chloe Jacot-Descombes, Other at Napasai, A Belmond Hotel, Koh Samui
Responded 3 Jan 2021
Dear Y1524SCjamesm, We would like to sincerely thank you for this superb feedback. We are thankful to you for joining us on that special night and reading your comment makes all that hard work very worth. I will make sure we share your words with our entire team. We hope to see you soon again. Warm regards, Chloe Jacot-Descombes Guest Relations Manager
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PRICE RANGE
USD 156 - USD 380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
napasai by orient-express hotel mae nam, napasai koh samui, napasai hotel koh samui
LOCATION
ThailandSurat Thani ProvinceKo SamuiMae Nam
NUMBER OF ROOMS
69
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Frequently Asked Questions about Napasai, A Belmond Hotel, Koh Samui
Which popular attractions are close to Napasai, A Belmond Hotel, Koh Samui?
Nearby attractions include Black Rose Bar (1.1 km), Chujai Art Gallery (1.0 km), and Spicy Candy (1.1 km).
What are some of the property amenities at Napasai, A Belmond Hotel, Koh Samui?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Napasai, A Belmond Hotel, Koh Samui?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Napasai, A Belmond Hotel, Koh Samui?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Napasai, A Belmond Hotel, Koh Samui?
Yes, free parking is available to guests.
What are some restaurants close to Napasai, A Belmond Hotel, Koh Samui?
Conveniently located restaurants include Da Bardo, Homemade Burgers And Sandwiches, and Feel Travel Samui Thai Restaurant.
Are there opportunities to exercise at Napasai, A Belmond Hotel, Koh Samui?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Napasai, A Belmond Hotel, Koh Samui have an airport shuttle?
Yes, Napasai, A Belmond Hotel, Koh Samui offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Napasai, A Belmond Hotel, Koh Samui?
Yes, dry cleaning and laundry service are offered to guests.
Does Napasai, A Belmond Hotel, Koh Samui offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Napasai, A Belmond Hotel, Koh Samui have any great views?
Yes, guests often enjoy the ocean view available here.