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Disneyland Hotel

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Disneyland Hotel
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4,633 Reviews from our TripAdvisor Community

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Showing 1,972: English reviews
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Canton of Geneva, Switzerland
Reviewed yesterday NEW

It was our 15th visit to Disneyland Paris, family of 4 with two children of 8 and 5. Despite our emails and requests with the reservations department, we were not assigned a room in the part of the hotel we requested. The room assigned to us was old and in need of refurbishment. The bathroom was not as clean as...

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Thank KWeekender
Warminster, United Kingdom
Reviewed yesterday NEWvia mobile

Seven adult family members went to Disney to remember my mum on what would of been her 87 birthday , where else to put a smile on your face ! And Disney land hotel did not disappoint, lovely , clean , magical , to look out of my window and see the gates of Disneyland and the fountains at the...

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Thank wendy c
Brechin, United Kingdom
Reviewed yesterday NEW

Staff very friendly, hotel was absolutely amazing and always spotlessly clean. Inventions restaurant food is fantastic and the breakfast spread is to die for! California Grill was disappointing, left hungry, food was undercooked, menu not so good. Paid for half board which wasn't cheap and the manager treated us like trash! Wouldn't recommend, especially with young children! Bar is lovely,...

Review collected in partnership with Disneyland Paris ®
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Thank Angie M
Birmingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

Arrived before check in time so our bags were taken and magically arrived in our room later ! The greeting on arrival was good ( don't be put off by security check ) . Reception was busy but efficient and couldn't have been more thoughtful towards my granddaughter. We has booked premium package so we're told about the vouchers which...

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Thank gma144
Cannock, United Kingdom
Reviewed 4 days ago NEWvia mobile

Family of 5 stayed for 3 nights with 4 days in park and premium half board package. Very efficient check-in. High security check of bags and belongings was very reassuring. Bell boys excellent. Lovely magic feel, very grand, warm and welcoming with a certain wow factor. No Disney wow factor though - no characters anywhere and I feel this would...

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4Thank VickiAston
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Vicki, Thank you for taking the time to review your stay at the Disneyland® Hotel. I am glad that you had a lovely "magic feel". However, I regret your disappointment regarding several aspects of the hotel. I can assure you that we do use given feedback as an integral way of examining our operations and, where necessary, implementing changes...

Gibraltar
Reviewed 5 days ago NEW

Arrived on the bus from the airport, almost the last stop so the excitement was building. First impressions are very good though the check in process takes a while as there are park tickets and fast passes to sort out, we were lucky as there wasn't a queue, had there been this might have been frustrating. Room was large and...

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1Thank TangoHotel1414
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Guest, Thank you for leaving a mesage on TripAdvisor. I am pleased that you enjoyed your stay at the Disneyland® Hotel and more precisely the restaurants "Inventions" and "California Grill". I hope to be able to welcome you on a return visit very soon! Best regards, Audrey Guest Experience Team – Disneyland® Paris

Wales
Reviewed 5 days ago NEW

Hotel amazing and as magical as you would imagine. Food & staff lovely and plenty of opportunities to meet the characters when dining throughout the hotel! Location brilliant at the end of a long day and to nip back to during the day. Rooms were nice and beds comfy. We had the full board premium plan and booked all meals...

Review collected in partnership with Disneyland Paris ®
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Thank 518oliviab
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Olivia, Thank you for your candid review. I am glad that had a magical experience in our fabulous hotel. I am looking forward to seeing you again in the near future! Best regards, Audrey Guest Experience Team – Disneyland® Paris

Rugby, United Kingdom
Reviewed 6 days ago NEW

From the minute we walked through the doors - well I was in a wheelchair so was pushed - to the minute we left this hotel was perfection. We were treated like royalty and had the most amazing time. From Geraldine on reception - who came round to a separate desk so she was at my level and not speaking...

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Thank Sharon M
Cambridge, United Kingdom
Reviewed 6 days ago NEW

just spent 4 days at disneyland paris, flew from luton airport with easy jet, meet and greet parking through easy jet. hassle free, took taxi from charles de gaulle airport straight to hotel approx 100 euros in each direction, hotel was beautiful, so clean, hotel room was very spacious and clean, the parks and surroundings were very well looked after...

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1Thank dennis v
Norwich, United Kingdom
Reviewed 1 week ago

Disappointingly tired and old fashioned rather than luxurious. The only hint of Disney was the mirror of dwarves, Tinkerbell door knob and occasional sighting of characters, although Woody would have been more appreciated than Gepetto.

Review collected in partnership with Disneyland Paris ®
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1Thank Thomasina S
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Thomas, Thank you for taking the time to review your stay at the Disneyland® Hotel. I feel sorry for your disappointment. Your feedback is very important as it enables us to continually improve our services and provide a memorable experience to our valued guests. Rest assured that your comments will be submitted to the concerned teams. Have a good...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Inventions - Disneyland Paris
Inventions - Disneyland Paris
Cuisines: French, European, International
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Glide into a magical life of luxury. Just a short stroll from the gates of the Park, this majestic Victorian-inspired Hotel delivers only the finest Disney quality, service and hospitality. And you can even enjoy up to 2 Extra Magic Hours in parts of Disneyland(R) Park on certain days. ... more   less 

Additional Information about Disneyland Hotel

Address: Rue de la Marniere | Disneyland Resort Paris, 77777 Chessy, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Chessy
Price Range: $675 - $1,747 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Disneyland Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Disneyland Hotel Paris
Disneyland Hotel Chessy, Europe
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Questions & Answers

Here's what travellers have asked, with answers from Disneyland Hotel staff and other travellers.
187 questions
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Questions? Get answers from Disneyland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was at the front of the hotel near the entrance but was quiet.”
  • Plenty of room to move around and put my wheelchair.
  • Lovely touch, a cake for us on arrival.
  • Flowers in our room.
  • Well equipped disabled bathroom.
 of 5 bubbles SharonM437, 24 Mar 2017 | Read review
“stayed in room 1216 second floor side view of park”
 of 5 bubbles dennisv246, 24 Mar 2017 | Read review
“Park views are better.”
 of 5 bubbles Q6945OAmaryg, 19 Mar 2017 | Read review
“We had 2 classic rooms for our family of 6 and they had connecting doors.”
 of 5 bubbles 884jilld, 3 Mar 2017 | Read review
“We had a ground floor room. Nice terrace and easy access to the pool and parks.”
 of 5 bubbles 620louisej, 1 Mar 2017 | Read review
5 of 5