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Four Points by Sheraton Victoria Gateway

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Traveller (85)
Room & Suite (54)
Dining (8)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(70 reviews)
“the pub”(31 reviews)
“night manager”(5 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)
There are newer reviews for Four Points by Sheraton Victoria Gateway
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234
143
58
31
18
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234
143
58
31
18
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All reviewsfront deskthe pubnight managernice poolhousekeeping staffshort drivestayed here for two nightshot tublarge bathroomcomfortable staya wonderful staycostcodowntownvictoriamillstreamkitchenettevancouver
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171 - 175 of 484 reviews
Reviewed 3 January 2015

Fantastic stay! Rooms and staff were 10 out of 10! I highly recommend this hotel. Our beds were very cozy, the food was great and staff were very pleasant. Best hotel in Victoria! We'll be staying here again.

Thank Hahney16
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 7 January 2015

Thanks Hahney for the great review on Trip Advisor, we think our guests are always a 10 out of 10! We will pass on your wonderful comments to our staff and hope to see you again in 2015.

Reviewed 31 December 2014 via mobile

I had to stay at this hotel for about 13 nights between September and November. The staff are friendly and very helpful. The rooms are clean and while there is some noise from the pub, the pub does add a great place to eat and...More

Thank Keiron M
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 3 January 2015

Thanks Keiron for your recent review on Trip Advisor. We are always glad to hear from our guests regarding their stays with us and very pleased to hear you found your stay an enjoyable one and good you had a nice time in our restaurant....More

Reviewed 23 December 2014 via mobile

We booked this hotel last minute and we were extremely surprised and happy with our stay. Traveling with small children can be hectic but the staff had everything ready for us when we we arrived, from our baby cot, extra blankets, and warm hospitality. When...More

Thank Ang45
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 27 December 2014

Thanks Ang45 for your kind review on Trip Advisor. We are happy you had a wonderful time at the hotel and will definitely congratulate our staff on a job well done. We hope you and kids come back for a visit in 2015 and if...More

Reviewed 12 December 2014

This is the second time I visit Victoria and stay at this lovely property...What can I say more than WOW? They recognized me again, welcomed me back and best of all found a welcome card welcoming me back. I noticed a huge change - a...More

Thank Airotciv y
Reviewed 8 December 2014

The hotel 'looks' nice. Really nice. Even inside. It was clean and staff were nice. I checked in with my three children, ages 4, 9, & 11. We were dissapointed there was no bath, but the shower 'looked' nice so we were okay with it....More

2  Thank jasmak2014
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 27 December 2014

The management of the hotel would like to take this opportunity to address your recent review on Trip Advisor. We do encourage our in-house guests to communicate with the management for any problems they encounter during their stay so that we may take the appropriate...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 126 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
USD 126 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (85)
Room & Suite (54)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Kim S
4 April 2016|
Answer
Response from dmjross | Reviewed this property |
They didn't offer anything when I was there in December. You definitely need to have a car at this location.
1
Vote
2 April 2016|
AnswerShow all 5 answers
Response from Diane E | Property representative |
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
0
Votes
Room Tips
"Top floor (4th) is usually the best."
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"all rooms are really clean, comfortable and quiet"
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"quiet, clean rooms"
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"Not sure anyone needs to worry about this- they are all pretty decent rooms"
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