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Memories Jibacoa

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Arroyo Bermejo Beach KM 60, Jibacoa 32900 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4374)
Pool & Beach (1186)
Room & Suite (363)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Memories Jibacoa
Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Jibacoa
Location
Cleanliness
Service
Value
Travellers' Choice
Jibacoa - Cuba Memories Jibacoa 16+ Hotel Memories Jibacoa is an all-inclusive paradise retreat nestled between lush mountains and the picturesque Arroyo Bermejo Beach. It's perfectly located 50 minutes from the capital city of Havana, and only an hour from the gorgeous beaches of Varadero. Situated among more than seven hectares of lush vegetation, guests will immediately be drawn to the breathtaking views. However, the quality of accommodations, dining, dive packages, variety of daily activities and great service are what make a stay here a vacation to remember. Facilities include three specialty restaurants, one international buffet, five bars, swimming pool, nightclub, basketball, volleyball courts, gym, games room, and watersports including snorkeling and kayaking.
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Full view
Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Meeting rooms
Parking
Paid internet
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
Spanish
3393Reviews1626Q+A100Room tips
Traveller rating
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Popular mentions
m/m wrote a review 14 Jun
Leeds, United Kingdom4 contributions3 helpful votes
we just got back on thursday had a fab time the staff were the best iv ever met thay were always on hand to help the rooms were great right on the beach the food was not up to much but with the shortages in cuba thay did there best we never whent hungry we will be back again next year by the way the wether was fantastic
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Date of stay: May 2021
3 Helpful votes
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Response from Francisco Silva, Director General at Memories Jibacoa
Responded 3 days ago
Dear Michael1950, It is pleasant to receive such nice comments of your stay with us. We are glad to hear that you had an amazing and pleasant stay at our hotel. Our main goal is to satisfy our guests and it is very gratifying for us to know that we fulfil your expectations. Thank you for taking the time to share your feedback with us. We are looking forward to see you soon, our staff will be delighted to welcome you back. Best Regards, Luis E. Sánchez Kiki Guest Relations
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ann D wrote a review May 2021
Oakville, Canada74 contributions65 helpful votes
We were at this hotel in January during the pandemic, The health protocols were followed and we felt very safe. We have been to memories many times and knew the staff would be very professional and have everyone's safety in mind. We had a very relaxing vacation, the food in the buffet was been served by the very friendly kitchen staff and was very good and plentiful. The beach restaurant is a great place to eat while enjoying the million dollar view and tasty food. The a la cartes were great with a very attentive staff. The pool snack bar had good burgers and the young men who serve there were a pleasure to talk with as they prepared a nice lunch. We had a beach view room that was kept spotless by our housekeeper. The bars were amazing and very efficient friendly staff. The beach was always clean with lots of sun loungers. The pool is very clean and big also with lots of sun loungers. The grounds are kept immaculate by the very friendly gardeners . This is a very beautiful hotel but the staff are the heart of this hotel and they are what keeps us coming back. They have an amazing public relation team Kiki and Sara who will solve any issues on the spot. The hotel manager is also very engaged with the customers and will make it a point to speak to everyone and ask if things are going good. Thank you to all the Memories staff who make our vacations wonderful, See you all soon
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: All rooms are close to all amenities.
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2 Helpful votes
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Response from Francisco Silva, Director General at Memories Jibacoa
Responded 3 weeks ago
Dear Ann D, It is pleasant to receive such nice comments of your stay with us. We are glad to hear that you had an amazing and pleasant stay at our hotel. Our main goal is to satisfy our guests and it is very gratifying for us to know that we fulfil your expectations. Thank you for taking the time to share your feedback with us. We are looking forward to see you soon, our staff will be delighted to welcome you back. Best Regards, Luis E. Sánchez Kiki Guest Relations
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Janet Claret wrote a review Mar 2021
7 contributions9 helpful votes
This was our 5th visit to Cuba and first to Memories. From the word "go" it was very different to the vast, soulless resorts that I've been to before. This means that people remember you and vice versa. Within a day, I felt as though I'd been coming for years. The reason is the staff. One Hundred Per Cent. You can sense the team spirit even in the shyest of people and they have fun with each other and with the guests. They treat you with respect, kindness and genuinely want to help. Tips/gifts of cosmetics etc were appreciated, but the service was genuine and not in expectation of anything. Typically Cuba, lovely beach, gardens, better-than-expected room (Block 9), wonderful pool area. The restaurant had to be kept clinical due to Covid so wasn't "restauranty" and the food was cold for the first few days, but that improved. It is Cuba, not Barcelona, so they can't get a lot of things and to be honest, you are not going to starve and the chefs worked miracles despite the Cuban economy and Covid. Under better circumstances, I would have liked to see salads with fresh raw leaves, not cold, cooked veg, but it might not have been possible. The bars were all ok with great staff, but the lack of glass glasses within the hotel needs to be rectified. We were constantly waiting for the glass washer to finish, so I would urge the management to address this as soon as possible. Plastic is essential for outside unless at a table, but the plastic straws should be replaced by paper if possible. There was a wide variety in the quality of cocktails and the gin and also the tonic was terrible. Please, please replace it with something better or offer premium gin at a small surcharge. Beer, wine, rum all luscious. The Spanish coffees are amazing in all the bars, and the upstairs piano bar above reception is great for a cosy, mellow late night chat with live piano most nights. Lovely manager, little with round glasses. Delightful. Consistently good cocktails up there too. The entertainment is excellent given the size if the hotel. There's an outdoor stage with a nightly programme, music and/or dancing around the main lobby and outside terracing every night. Constant but not pushy entertainment round the pool, but you can tune it out. Really, really good animation team, but the best bit 8s when all the hotel staff, led by the indefatigable Kiki, jump up and join in. Every Friday is Cuba Day with entertainment, barbecue, the BEST pop-up cocktail bar all appearing in the gardens at the beach edge. Brilliant. Didn't try the water sports or use the tennis courts, or the spa, but the facilities looked great. The setting of the hotel is fantastic wooded hills circling the hotel and the beautiful bay in front. So utterly peaceful. Two hot-tubs by the pool, fab beach bar, and pool bar and the staff will bring drinks to your lounger by the pool or on the beach, or to your eager hand when you're in the hot-tub. Had some nice late night chats in the lobby bar which serves 24/7. Missed the usual Canadian visitors, so looking forward to going back in more normal times. Just one or two foul-mouthed Brits, I'm sorry to say, but 99% of guests mellow and pleasant. Great day trip to Havana in a 1954 Buick which was about 40 USD each organised by Kiki. Tui did us proud and honoured my request for a sea or pool view room for my Big Birthday. I had a banner across my door and a view of BOTH! Have booked today to return for Christmas 2021 and can't wait. Thanks to Kiki and the team and have a safe and successful year.
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Date of stay: December 2020Trip type: Travelled as a couple
11 Helpful votes
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Response from David Villar, Director General at Memories Jibacoa
Responded 6 Mar 2021
Dear JanetClaret, First of all we would like to thank you for your super nice review and the time that you spent to write it. Nice comments make us very happy because that means that you had a good time during your holidays with us. We work every day in order to improve our service and your suggestions are always welcome. Our staff has received your comments and appreciates your effort. One more time thanks for providing part of your precious time to share your experience. We are looking forward to see you soon at your second home, Memories Jibacoa. Best Regards, Luis E. Sánchez Kiki Guest Relations & Community Manager
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Paul K wrote a review Jan 2021
1 contribution7 helpful votes
Stayed at Memories from 4th Jan to 15th Jan and it was an awesome experience. The staff could not have been anymore helpful. Everyone always smiling and willing to help. From the reception, entertainments team, bar staff and even the gardeners Big thanks to Royd the guitarist for some unforgettable nights in the Piano Bar
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Date of stay: January 2021
Value
Cleanliness
Service
9 Helpful votes
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Response from David Villar, Director General at Memories Jibacoa
Responded 31 Jan 2021
Dear paulkC767KN, It is pleasant to receive such nice comments of your stay with us. We are glad to hear that you had an amazing and pleasant stay at our hotel. Our main goal is to satisfy our guests and it is very gratifying for us to know that we fulfil your expectations. Thank you for taking the time to share your feedback with us. We are looking forward to see you soon, our staff will be delighted to welcome you back. Best Regards, Luis E. Sánchez Kiki Guest Relations
Read more
LaTuerca wrote a review Jan 2021
1 contribution7 helpful votes
The only thing keeping this place together is the amazing staff who works there. Entertainment crew was more than amazing. Everyone keep smiling eventhough they know that clients in general are not happy because the scarcity of food or others things that not in their hands. People who complains about the beach, listen.....the staff cannot control the weather. Shout out to Erling in the entertainment crew who does an amazing job, Nelson who takes an extra mile to help others. Also Jose, who was doing some kind of stage or practice with the entertainment crew, who was super fun to be around and always helping everyone. Keep it real guys. The team in the beach was great, Manolo always with a big smile in the katamaran, Nivaldo explains all the info, Agustin and Lemay were there always willing to helps. Good hotel, incredible great staff. 3P
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Date of stay: January 2021
Value
Cleanliness
Service
7 Helpful votes
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Response from David Villar, Director General at Memories Jibacoa
Responded 30 Jan 2021
Dear LaTuerca, On behalf of the management and the staff from Memories Jibacoa we would like to thank you for your positive comments and suggestions about your stay in our hotel. We hope that Memories Jibacoa will be your hotel in your next time visiting Cuba. We will do our best to make you have a wonderful stay. It will be pleasure to welcome you back. Best regards, Luis E. Sánchez Kiki Guest Relations & Community Manager
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PRICE RANGE
USD 130 - USD 254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
superclubs breezes jibacoa hotel santa cruz del norte, breezes jibacoa cuba, jibacoa cuba, breezes cuba
FORMERLY KNOWN AS
SuperClubs Breezes Jibacoa
LOCATION
CaribbeanCubaMayabeque ProvinceJibacoa
NUMBER OF ROOMS
250
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Frequently Asked Questions about Memories Jibacoa
Which popular attractions are close to Memories Jibacoa?
Nearby attractions include Playa de Jibacoa (2.1 km).
What are some of the property amenities at Memories Jibacoa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Memories Jibacoa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Memories Jibacoa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Memories Jibacoa?
Yes, free parking is available to guests.
What are some restaurants close to Memories Jibacoa?
Conveniently located restaurants include El Cacique, Los Marinos, and Restaurante Los Marinos.
Are there opportunities to exercise at Memories Jibacoa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Memories Jibacoa?
Yes, dry cleaning and laundry service are offered to guests.
Does Memories Jibacoa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Memories Jibacoa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.