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L'Ermitage Hotel Cuisine-a-Manger

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181 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Melbourne, Australia
Reviewed 18 July 2016

From its vantage point looking down over Lyon, this hotel is all class. There are stunning views from the restaurant and pool which the building exploits spectacularly, but also a charming terrace under the shade of trees of the former monastery. The hotel is equally as charismatic, with quirky rooms including helpful touches as unlimited drinks fridges on each floor,...

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Helpful?
Thank divvy_l
Nicolas D, Directeur général at L'Ermitage Hotel Cuisine-a-Manger, responded to this review

Dear Divvy, Thank you very much for your excellent appreciation of your last stay. We are absolutely delighted to read your experience was satisfactory and met all your expectations. We hope to have the pleasure to welcome you soon again. Please do not hesitate to reach out back to us for any questions you may have. Sincerely,

A TripAdvisor Member
Level Contributor
17 reviews
15 hotel reviews
13 helpful votes
Reviewed 1 July 2016 via mobile

The view is beautiful, unfortunately the service was disastrous! We had booked a table for 14 and ended up spilt over two tables... Not so nice for a family dinner. The waiter did not take into account the food we did mention we did not like whereas he had asked what they should avoid. Then he misunderstood our order and...

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1Thank A TripAdvisor Member
Nicolas D, Directeur général at L'Ermitage Hotel Cuisine-a-Manger, responded to this review

Dear, Thank you very much for taking the time to share your comments with us further your last visit. We are very sorry to read your feedback and your experience. I would be very interested to discuss with you regarding your experience in our hotel as our Guest Feedback are very important to us and we do not want to...

London, United Kingdom
Reviewed 23 June 2016

This is a modern, minimalist hotel with great food and a brilliant view to match. Staff are helpful and friendly. Our superior double (14) was roomy enough albeit with limited hanging space. The shower room was large and functional. The decor is polished concrete, white walls and large windows but did not feel austere. We enjoyed breakfast (included), lunch and...

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Helpful?
Thank afcok
Nicolas D, Directeur général at L'Ermitage Hotel Cuisine-a-Manger, responded to this review

Dear Afcok, Thank you for taking the time to share your impressions of your last stay. We are delighted to read your experience was satisfactory in every aspect, and hope we will be able to offer such a flawless service during your next stay. Sincerely,

Bordeaux, France
Reviewed 19 June 2016 via mobile

This hotel is located over a hill that give an absolutely incredible view of the city of Lyon. The architecture is uncommon but pleasant as it is a mix of a modern building and old style decorations. The service is really good, the staff is available at all time to provide any help needed. The hotel has a pool, a...

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Thank antoinegugu
Nicolas D, Directeur général at L'Ermitage Hotel Cuisine-a-Manger, responded to this review

Dear Antoinegugu, Thank you very much for taking the time to share your impressions of your last stay. Your enthusiasm and satisfaction are a real pleasure for us to read, and we hope to have the pleasure to welcome you again in a near future. Please do not hesitate to reach out back to us to let us know of...

Reviewed 27 March 2016 via mobile

I just called them after they never contacted my friend in Lyon this week to explain this lack of professionalism... The answer of the manager "I didn't bother contacting you, it's been 25 years I do this job, when our service staff leave we don't want to "bother" the clients to say goodbye.... You had staff to take care of...

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1Thank Jerome F
Nicolas D, Directeur général at L'Ermitage Hotel Cuisine-a-Manger, responded to this review

Cher Jérôme F., Thank you for your time and for your feedback. I truly am dismayed to hear of the service challenges and issues you experienced during your stay and that you were very disappointed. This type of service meets neither our standards nor certainly your expectations and for that I am very sorry. I sincerely believe that the shortcomings...

Paris, France
Reviewed 21 January 2016

This "hotel" is really original. looks like a school or a kindergarten some times, and is some other places as a museum or a very luxury SPA with an awsome vue. food is ok but should be much better due to the chef's French area : Lyon

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Thank Paul S
Nicolas D, Directeur général at L'Ermitage Hotel Cuisine-a-Manger, responded to this review

Dear Paul, Thank you very much for your lovely feedback. We are very pleased that you enjoyed our location and facilities. You are very welcomed to come back again. Best regards.

Reviewed 10 August 2015

Stayed for a night in July on our way to Provence. Even tough the rooms were small and very spartanic decorated, we were really enjoying the stay. Friendly staff, very clean, fun interior in the lobby smack, but nice pool and a very good breakfast buffet. And what a view! Lyon at your feet. A very quiet and relaxing place...

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Thank Hegjoh
Royal Tunbridge Wells, United Kingdom
Reviewed 30 August 2014

Delightfully quirky and different... It takes a while to understand this place, but after you do it captures your heart. Cooking was sublime, we loved all the food here. The delightful chef even made us some cakes for our ongoing journey. All the staff here were terrific. And the views..... incroyable.

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1Thank AndrewCrown
Mumbai, Maharashtra, India
Reviewed 7 June 2014

Great hotel - we stayed at this very beautiful property for two days and fell completely in love with it. Amazing location where you can see the whole of lyon. Lovely decor, very good courteous and English speaking staff. Very comfortable stay and would strongly recommend to anyone wanting v to visit lyon.

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Thank Sarika100
Utrecht, The Netherlands
Reviewed 4 September 2013

We stayed here two nights on our return trip from South France. Perfectly located in a place called Saint Cyr au Mont d'Or. 15 minutes north of Lyon. It's located on a mountain with stunning views of Lyon. Hotel has a great terrace and a small but ok pool. There are a limited number of seatings by the pool, what...

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2Thank OCdR

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
to discover « as Saone as possible » ® L’ermitage Hotel Cuisine-a-manger is located in the enchanting Mont Cindre, just 15 minutes away from Lyon city center. For tourism and business stays, accommodation in a charming design hotel, 26 air-conditioned rooms with views overlooking Lyon and Monts d’Or, surrounded by green sceneries, panoramic terraces for leisure and events, seminar and meeting rooms for up to 80 people. Bar, Restaurant « Cuisine-a-manger » open 7 days a week. Indoor and Outdoor service with unrestricted views. Refreshment Bar « Le Tube », open on week-ends. Original settings and fully equiped meeting rooms at « L’Etude », « L’Atelier » and « Les Salons Contemplatifs ». Privatizable setting for parties and special events « La Maison ». Panoramic winter heated pool, jacuzzi, sensory shower, relaxing chair.... fitness trails, petanque playground, ping-pong. Large number of immediate tourist destinations. Free Private parking. Free of charge wifi internet access throughout the hotel. The hotel is accessible to disabled people. ... more   less 

Additional Information about L'Ermitage Hotel Cuisine-a-Manger

Address: 75 route du Mont Cindre, 69450 Saint Cyr au Mont d'Or, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Saint Cyr au Mont d'Or
Price Range: $137 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Ermitage Hotel Cuisine-a-Manger 4*
Number of rooms: 26
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Questions & Answers

Questions? Get answers from L'Ermitage Hotel Cuisine-a-Manger staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 60 (family room) has the sound of the hoot.”
 of 5 bubbles brusselei, 30 Jul 2012 | Read review
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