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All reviewschef gabrielbed and breakfastsunrise touroutdoor showerbaby beachpizza nightwading poolbeach chairsboca grandeother guestsrental carhot showerhome away from homeflying fishboneold man and the seahigh risearikok national park
Let me start by saying, if you are looking for luxury, you will not find it here. If you are looking for the most nicest, courteous, genuine people, then this is the place. One thing they need to do is PUT UP A SIGN IF...More
I recently spent three weeks at Club Arias on a work assignment.
If you are looking for a clean, comfortable, not over the top accommodation away from the tourists in a quiet, no pressure environment, this is the place. The rooms are very reasonable in...More
When you book a stay at Club Arias it feels like your staying in someone’s beautiful home. The staff is welcoming and Arias is a beam of light with a very friendly allure. The rooms are homely with a the vibe is supremely relaxing. One...More
We spent five nights in Arias Club. We chose this club because it was far away from the most touristic place of the Island.
Our first deception was to be in the room “The Nook” which is actually the smallest room of the hotel and...More
Club Arias is a great quiet little place where at times, given the space and the number of people staying there, you feel like you have the whole place to yourselves, Arias,Gloria and Gabriel were more than happy to accommodate any requests. We loved our...More
Response from Flor Angela S | Property representative |
Unfortunately, when guests expect a full refund after cancelling a reservation after the date of arrival and do not get their way, a negative review will pop up. Cancellation policies are set in place by airlines and hotels... More
Unfortunately, when guests expect a full refund after cancelling a reservation after the date of arrival and do not get their way, a negative review will pop up. Cancellation policies are set in place by airlines and hotels and other hospitality businesses for a reason and are clearly outlined and conveyed to guests booking privately and through third party sites. It is still with disbelief that a guest has the audacity of making a reservation, cancelling after they were due to arrive and expect a full credit. No hotel would have honored that request. The owner was upset given the negative connotations being written and rightfully upset being accused of something he is not, given the circumstances of the situation. Maybe the message was a bit harsh but I think anyone would have reacted the same way in anger if their name was being tainted unjustly by a disgruntled person. If you read the review carefully you will notice that the guests indicates the reservation was done by complete accident because of a push of a button. If that were the case, then it was an accident putting his full credit card details, e-mail, phone number, etc? That to me is not a mistake and let's give him the benefit of the doubt that it was a mistake, then why not cancel the reservation immediately with the site he booked with, which is what guests do. This just shows the dishonesty of this person not conveying the truth as to how things actually transpired.
To access beaches, you will need to rent a car. The nice thing about Club Arias, you get to live like a local. There are far less crowds and inexpensive dining options. Baby Beach is nice and about 15 or so minutes away... More
To access beaches, you will need to rent a car. The nice thing about Club Arias, you get to live like a local. There are far less crowds and inexpensive dining options. Baby Beach is nice and about 15 or so minutes away, so not that bad of a drive.