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NH Collection Monterrey

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NH Collection Monterrey
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528 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Reviewed 2 weeks ago

Great hotel. The attention provided to the small details is what makes this place outstanding, the service given by Concierge Antonio Cerda was always of quality and timely. Arrangements, decoration, restaurant service, hygiene, everything was always in order and ready, this is a place I would suggest and come back to.

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Helpful?
Thank Ruben G
Juan Francisco C, General Manager at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Grand Island, New York
Reviewed 2 weeks ago

I loved this hotel, been going there for years and this was truly amazing. Great location, attached to a very nice mall. Beds were clean and comfy and room was very big. There were plenty of great restaurants to walk to.

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Helpful?
Thank janecX723AE
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 3 weeks ago via mobile

Stayed three nights for business. Lobby is very nice with local art for sale. Hotel is connected to a mall on one side and there is an HEB grocery store next door that closes at 2300. Both were convenient for access to the food court, restaurants and shopping for local food items to take home. Rooms are good sized and...

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Helpful?
Thank Jelo11
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 3 weeks ago via mobile

We went to an event at the hotel. The rooms are spacious and clean, the bathroom was medium size and doesn't have bathtub, which I like. We didn't have the opportunity to try the restaurants. The hotel is located in an excellent area, it is connected to a mall, so you can find different amenities right there. I would definitely...

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Helpful?
Thank Anarola
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Melbourne, Australia
Reviewed 3 weeks ago via mobile

I stay here on business, and cannot fault the hotel. Rooms are large and clean, staff is more than polite, brekky is excellent, it's connected to a shopping mall open late with SIM cards, restaurants, unstained shirts, everything a business traveller needs.

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Helpful?
Thank Rob H
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Dallas Texas
Reviewed 4 weeks ago

I recently stayed at the NH Hotel in San Pedro. The hotel is a steal for what you pay and the service was top notch. I originally booked the hotel with the points from my credit card. Upon checking in, the hotel did not have reservation on file, but for the inconvenience, their desk agent Alejandro set me up with...

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Helpful?
Thank Ulises A
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 1 November 2016

The hotel looks good, but we got our room 3 hours late, and while waiting, someone else that arrived later than us got their room earlier, we had booked 6 weeks in advanced; when tried to talk to manager, he just left us there taking to ourselves, in a really rude attitude... and still no room. Water was cold, and...

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Helpful?
Thank Nayely B
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet...

Cranston, Rhode Island
Reviewed 19 October 2016

Initially we thought the hotel was supposed to be a higher quality hotel. The lobby was very nice. Then we went to our rooms, they were not cleaned properly and needed a good cleaning. The room looked updated, but really needed to be scrubbed down, from head to toe. I would not stay at this hotel again. The halls were...

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Helpful?
Thank gailyee
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet...

Peru
Reviewed 18 October 2016 via mobile

Attentive staff , large comfortable room and bathroom Amenities are well equipped Room service was prompt and good Common areas were well lit Conference rooms were great and even had a detail taking care of acoustic quality

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Helpful?
Thank jyegleiser
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 27 September 2016 via mobile

Very good hotel. Very modern, excellent staff very friendly. The room have a lot of space. Next to a very nice classy shopping mall. About 5 restaurants to choose from at the mall. I would pick this hotel again for my business of leisure trip.

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Helpful?
Thank Pablo L
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Avenida Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $111 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
Hotel Style:
#1 Business Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Monterrey staff and other travellers.
3 questions
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Questions? Get answers from NH Collection Monterrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces south so you can see the mountain.”
 of 5 bubbles UlisesA350, 4 Nov 2016 | Read review
“They do have rooms with a mountain view, but you need to request them.”
 of 5 bubbles gailyee, 18 Oct 2016 | Read review
“get the executive floor.”
 of 5 bubbles AliciaDiana, 15 Sep 2016 | Read review
“Tell them your preference before checking in”
 of 5 bubbles Ccavaz67, 7 Sep 2016 | Read review
“Ask for one without a huge airconditioning machine/tubes in it.”
 of 5 bubbles 2LourdesB, 8 Aug 2016 | Read review
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