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Quinta Real Monterrey

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Quinta Real Monterrey
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271 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Coral Springs, Florida
Reviewed 7 June 2016 via mobile

Nice property, nice bar and rooms, but it is too humid in Monterrey for carpet. This carpet is 90's and smells like a beach hotel, you know what I mean. I also did not like that there was no coffee maker in the room. I had to order good $95 peso coffee each morning before my run. It seems the...

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Helpful?
Thank jfrank250
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, good evening I appreciate your feedback, concerning your last stay at this beautiful Hotel, same that will take appropriate follow-up. I regret that there have been spots not filled your expectation. I thank you again in advance and I hope to host you again as a distinguished guest. I am sure that your next visit will be at...

Monterrey, Mexico
Reviewed 20 April 2016

A very beautiful property with very spacious rooms and delicious beds but the decor can be a bit much for my taste, the layout with the Tv (in one of my to stays this month it was so small that I think I didn't even bother to turn it on) in the armuar facing the bed but hidden from desk...

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Helpful?
1Thank John C
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director

Del Mar, California
Reviewed 21 March 2016

This is the best hotel in San Pedro Garza Garcia, NL. Monterrey Mexico. The construction its like old hacienda full of attentions from all the friendly staff, delicious food, really nice bar, gym, pool, spa, great business center. just crossing the street its a nice shopping center. Secure area, nice , nice nice.

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Helpful?
Thank fersandiego
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you for your feedback. It´s been a pleasure hosting you at Quinta Real Monterrey. Stefano Kirnbauer Area Director

Colombo, Sri Lanka
Reviewed 8 March 2016

Its a nice property with a lush courtyard, check in was very fast. But the rooms are very old as well as the toilets. The ac system was full of dust. The bed was not at all comfortable and i felt weird staying here. Only great thing is that there is a great mall next door with fantastic restaurants. However...

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Helpful?
Thank budsy987
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. We will give a prompt follow up. Thank you again and I hope to see you in a near future. Best regards.

Reviewed 25 February 2016 via mobile

I am very sorry to say how disappointed I am of this hotel, it is supposed to be a 5 star hotel, and it doesn't even meet the very least hygiene quality standards... Indeed, from the outside it seems like a big luxurious complex, but the rooms just don't translate to it. I need to say that Im currently staying...

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Helpful?
Thank Claudia C
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. I also would like to get in touch with you. You can see my E-MAIL down below, I hope you wont get in contact with me...

Mexico City, Mexico
Reviewed 25 February 2016 via mobile

This is one of a kind hotel, huge rooms, lovely halls, excellent customer service, amazing pool! It is located just in front of a big mall and many restaurants, from the pool you can see the mountains that border the city. This is definitely a high end hotel, all the things in this hotel are well preserved and beautiful, you...

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Helpful?
Thank Bernardo B
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director

Austin, Texas
Reviewed 15 February 2016 via mobile

Quinta Real is a very nice choice to stay in Monterey nevertheless, you have to be aware of certain aspects to take into consideration before booking this 5 stars hotel: certainly the building itself is luxurious nevertheless rooms are in need of maintenance, specially bathrooms and air-conditioning which makes the room smell like mold. But if you can live with...

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Helpful?
Thank Morris H
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director

Sunny Beach, Bulgaria
Reviewed 9 February 2016

Here is why I gave the hotel 5 stars... - Location. Good location. It's across the street from coffee shop, restaurants and other retail outlets - Hospitality - greeters and champagne reception - Service - always looking to help YOU - Comfort - room and bedding was great - nice size room with enough space to work in as well...

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Helpful?
Thank TruthInWriting
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, thank you for answering our survey of quality. We are happy tha your stay is been pleasant. We hope to be your host again in a near future. Regards Mr. Stefano Kirnbauer Area Manager

Mexico City, Mexico
Reviewed 3 February 2016 via mobile

My choice of hotel when visiting Monterrey. Classic design, true to the Mexican culture. The only negative is you have to go up and down many stairs with your luggage to get to the elevators. Sometimes, there are few bellman, making it difficult with your luggage and briefcase. Attentive staff, especially in the restaurant at breakfast. I recommend this hotel.

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Helpful?
Thank Ashton B
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director

Atlanta, Georgia
Reviewed 23 December 2015 via mobile

Good size rooms on most floors. Nice, spacious hallways and lobby. Very pleasant staff and great dining in the hotel. Valet could be more present at times, but otherwise a top quality hotel in a great location-adjacent to a wonderful mall.

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Helpful?
Thank denise o
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Area Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Quinta Real Monterrey is located in the eastern area of the city, at 5 minutes from the historical center, at 35 minutes from the International Airport Mariano Escobedo and at 15 minutes from the Fair and Exhibition Center Cintermex. With 165 spacious suites from 40 to 163 m2, in our Presidential Suite of two floors, all have internet access, living area, marble desk, 3 telephone lines, minibar, television, air conditioning and heating. Pay per view movies, safety deposit box, iron and ironing board, bathrobe, slippers and amenities Hermes. We also offer suite service 24 hours and a pillow menu available for you to have a full rest. Services and Amenities Concierge Business Center Restaurants and Bar Events Suite Services (24 hours) Fitness Center Pool with a bar Executive transportation Parking lot and valet parking Logo Shop Medical Assistance Laundry and dry cleaning Excursions (request) Baby sitter (request) Local attractions Paseo Santa Lucia Parque Fundidora Planetario Alfa Museo de Arte Contemporaneo Museo de Historia Mexicana Catedral Metropolitana Macroplaza y Barrio Antiguo Chipinque, Cola de Caballo y Grutas de Garcia Centro de Ferias y Exposiciones Cintermex y Convex Restaurants and Bars Bar Los Murales this bar offers a variety of national and international beverages, that you will enjoy in a comfortable atmosphere accentuated by his large fireplace, live music from 8:00 p.M. To 1:00 a.M. Open Monday to Thursday from 1:00 p.M. To 1:00 a.M. And Friday and Saturday from 1:00 p.M. To 2:00 a.M. Pool Bar located in the indoor pool area. This bar offers a service from 8:00 a.M. To 10:00 p.M., Counting with t.V. To enjoy of the news and sports events, service of natural beverage since morning. Open from 8:00 a.M. To 10:00 p.M. Restaurant Los Balcones with a view to our central gardens, you can have breakfast, lunch or dinner of the most representative Mexican cousine and international in a quiet environment and very comfortable. Also we have two private rooms for small social meals or meetings, with a capacity to receive over 8 customers. Open daily from 6:30 a.M. To 12:00 a.M. General Information Check in 3:00 p.M. Check Out 1:00 p.M. Business Center In Quinta Real Monterrey we know how important is your comfort and the efficient when is about your business meeting, we offer you: 3 rooms available from 2 to 12 people. Computers, photocopies, printers, cannon, scanner and a flip chart. Phone meetings Internet stationery supplies translates Fax Coffee Break Continuous coffee, pastries, soft drinks and tea, from 7:00 a.M. To 11:00 p.M. ... more   less 

Additional Information about Quinta Real Monterrey

Address: Diego Rivera 500 | Fraccionamiento Valle Oriente, San Pedro Garza Garcia, Monterrey 62260, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $215 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quinta Real Monterrey 4*
Number of rooms: 165
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Also Known As:
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Hotel Monterrey
Monterrey Quinta Real Hotel
Hotel Style:
#3 Spa Hotel in San Pedro Garza Garcia
#4 Business Hotel in San Pedro Garza Garcia
#5 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Quinta Real Monterrey staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“windows into the courtyard”
ppaska007, 8 Apr 2017 | Read review
“The fitness facility is outfitted with a wide variety of top equipment, and featured chilled bottled water, fruit, and fresh towels.”
711russellp, 7 Apr 2017 | Read review
“If one works out at the fitness room or pool, ask for a room overlooking this pool/fitness area.”
TCubillas, 26 Feb 2017 | Read review
“Corner suites at ground floor are enormous and superbly decorated to any standards.”
Kroezetravel, 30 Jan 2017 | Read review
“Hard to pick a bad room here.”
  • This photo says it all about this excellent hotel.
RVISUAL, 21 Oct 2016 | Read review
5 of 5