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Quinta Real Monterrey

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Quinta Real Monterrey
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247 Reviews from our TripAdvisor Community

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There are newer reviews for Quinta Real Monterrey
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Showing 147: English reviews
Reviewed 6 October 2016

The location is the best part, right across from the main entrance shopping mall; the hotel is pretty just a bit dated, good service and clean rooms. The pool and the Gym are great as well as the restaurants although there are plenty of restaurants across the way.

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Helpful?
Thank Joaquin A
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director

London, United Kingdom
Reviewed 2 October 2016

We stayed here two nights for a friend's wedding. Upon arrival we were treated to a nice glass of sparkling wine. Check in was one of those drawn out affairs where you have to sit down and sign a bunch of stuff and they take your passport away for a few minutes. I always hate that, but the drink helped....

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Helpful?
Thank Anand C
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, good evening I appreciate your feedback, concerning your last stay at this beautiful Hotel, same that will take appropriate follow-up. I regret that there have been spots not filled your expectation. I thank you again in advance and I hope to host you again as a distinguished guest. I am sure that your next visit will be at...

Reviewed 25 September 2016

I was in Monterrey for business and stayed at the Quinta Real. The rooms were very comfortable and clean. I was able to work by the pool one afternoon and it was lovely. The staff was very attentive and helpful. During my stay, I ended up having breakfast and lunch in the restaurant and it was good although you should...

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Helpful?
Thank Suzanne B
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Area Director

Marietta, Georgia
Reviewed 20 September 2016

I stayed 2 nights at the Quinta Real. The hotel could use some updating. There is a lot of carpet throughout the wing of the hotel that I was in and the smell took some getting us to. The hotel was located near the office that I was working in so it was very convenient. There is also a plaza...

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Helpful?
Thank Zenna W
Stefano K, Director General at Quinta Real Monterrey, responded to this review

I appreciate your feedback, concerning your last stay at this beautiful Hotel, same that will take appropriate follow-up. I regret that there have been spots not filled your expectation. I thank you again in advance and I hope to host you again as a distinguished guest. I am sure that your next visit will be at your complete satisfaction. Stefano...

Monterrey, Mexico
Reviewed 1 September 2016 via mobile

We reserved for our honeymoon wedding night and the service was awful. Not recommended at all. To expensive for what you get. The manager didn't do anything. They havn't a costumer service. Look for more options in the city you would find better ones.

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Helpful?
Thank Rafa V
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, good evening I appreciate your feedback, concerning your last stay at this beautiful Hotel, same that will take appropriate follow-up. I regret that there have been spots not filled your expectation. I thank you again in advance and I hope to host you again as a distinguished guest. I am sure that your next visit will be at...

Mexico City, Mexico
Reviewed 18 August 2016

It's a classic hotel, with a classic decoration, everything works properly and the service is excellent starting from the Bell boy to the Managers. The rooms have a good size, very confortable, clean and with a total silence. The location is great, near to many of the main Corporations in San Pedro, in front of a mall. I think it's...

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Helpful?
Thank brucemsn
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. I have read carefully your feed back Interesting and positive. I thank you very much for this. I hope to host you again in a near future Stefano Kirnbauer Area Director

Hong Kong,Hong Kong
Reviewed 9 August 2016

This hotel is like staying at an older auntie's mansion. Beautiful but quickly slipping. Service quality is high and everyone appears to be "on their toes". It's a great hotel for a short term stay, stay more than 2 nights and flaws start showing. I initially went for a long term stay of 10 days only to move out sooner...

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Helpful?
1Thank Lourdes B
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. I have read carefully your feed back Interesting and positive. I thank you very much for this. I hope to host you again in a near future Stefano Kirnbauer Area Director

Washington DC, District of Columbia
Reviewed 2 August 2016

There was a time not that long ago that the Quinta Real was the best higher-end option in Monterrey. That time is now over and is about to be even further behind in the rear view mirror as new hotels open (Grand Fiesta Americana, Live Aqua) and more are around the corner (JW Marriott, Westin). The physical layout of the...

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Helpful?
Thank verysnobbytraveler
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director

Reviewed 31 July 2016 via mobile

Why would anyone pay $20 dlls for scrambled eggs that aren't at all great? $40 dlls for a dish that has only 4 tacos. Yes the location is great. The rooms are also great. But free wifi is 285k on a room that costs over $200 bucks per night, unless you're willing to pay more. I do like the hotel...

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Helpful?
Thank Ruesga
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, We’re sorry you about what you´ve pointed out in the Hotel survey. We’ll work hard to fix the issue you experienced. Thanks for letting us know. Stefano Kirnbauer Area Director

Atlanta, Georgia
Reviewed 23 July 2016

This was my second stay at this property in Monterrey. In my opinion, and the opinion of my local team, this is the best hotel in Monterrey. Safe, comfortable, with great facilities and a friendly bilingual staff, this hotel works well for both business and leisure events. One of my favorite parts of the hotel is the smell of fresh...

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Helpful?
Thank --KingLux--
Stefano K, Director General at Quinta Real Monterrey, responded to this review

Dear Guest good morning Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We will work hard to cahnge your feeling about our Buffet Breakfast. I hope to have you here with us in a near future. Stefano Kirnbauer

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Quinta Real Monterrey is located in the eastern area of the city, at 5 minutes from the historical center, at 35 minutes from the International Airport Mariano Escobedo and at 15 minutes from the Fair and Exhibition Center Cintermex. With 165 spacious suites from 40 to 163 m2, in our Presidential Suite of two floors, all have internet access, living area, marble desk, 3 telephone lines, minibar, television, air conditioning and heating. Pay per view movies, safety deposit box, iron and ironing board, bathrobe, slippers and amenities Hermes. We also offer suite service 24 hours and a pillow menu available for you to have a full rest. Services and Amenities Concierge Business Center Restaurants and Bar Events Suite Services (24 hours) Fitness Center Pool with a bar Executive transportation Parking lot and valet parking Logo Shop Medical Assistance Laundry and dry cleaning Excursions (request) Baby sitter (request) Local attractions Paseo Santa Lucia Parque Fundidora Planetario Alfa Museo de Arte Contemporaneo Museo de Historia Mexicana Catedral Metropolitana Macroplaza y Barrio Antiguo Chipinque, Cola de Caballo y Grutas de Garcia Centro de Ferias y Exposiciones Cintermex y Convex Restaurants and Bars Bar Los Murales this bar offers a variety of national and international beverages, that you will enjoy in a comfortable atmosphere accentuated by his large fireplace, live music from 8:00 p.M. To 1:00 a.M. Open Monday to Thursday from 1:00 p.M. To 1:00 a.M. And Friday and Saturday from 1:00 p.M. To 2:00 a.M. Pool Bar located in the indoor pool area. This bar offers a service from 8:00 a.M. To 10:00 p.M., Counting with t.V. To enjoy of the news and sports events, service of natural beverage since morning. Open from 8:00 a.M. To 10:00 p.M. Restaurant Los Balcones with a view to our central gardens, you can have breakfast, lunch or dinner of the most representative Mexican cousine and international in a quiet environment and very comfortable. Also we have two private rooms for small social meals or meetings, with a capacity to receive over 8 customers. Open daily from 6:30 a.M. To 12:00 a.M. General Information Check in 3:00 p.M. Check Out 1:00 p.M. Business Center In Quinta Real Monterrey we know how important is your comfort and the efficient when is about your business meeting, we offer you: 3 rooms available from 2 to 12 people. Computers, photocopies, printers, cannon, scanner and a flip chart. Phone meetings Internet stationery supplies translates Fax Coffee Break Continuous coffee, pastries, soft drinks and tea, from 7:00 a.M. To 11:00 p.M. ... more   less 

Additional Information about Quinta Real Monterrey

Address: Diego Rivera 500 | Fraccionamiento Valle Oriente, San Pedro Garza Garcia, Monterrey 62260, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $189 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quinta Real Monterrey 4*
Number of rooms: 165
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Also Known As:
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Hotel Monterrey
Monterrey Quinta Real Hotel
Hotel Style:
#4 Business Hotel in San Pedro Garza Garcia
#4 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Quinta Real Monterrey staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hard to pick a bad room here.”
  • This photo says it all about this excellent hotel.
 of 5 bubbles ROBERTG593, 21 Oct 2016 | Read review
“Rooms with view to the pool or the garden are the best”
 of 5 bubbles joaquina850, 5 Oct 2016 | Read review
“Request a room away from Valle Oriente if you value a quieter room”
 of 5 bubbles --KingLux--, 22 Jul 2016 | Read review
“Ask for suite”
 of 5 bubbles fersandiego, 20 Mar 2016 | Read review
“Get a ground floor/1st floor room, so you can get in and out of the hotel quickly”
 of 5 bubbles TruthInWriting, 9 Feb 2016 | Read review
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