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The Sebel Twin Waters

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354 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Invercargill, New Zealand
Reviewed yesterday NEW

Property is in need of an update as facilities are looking a bit tired. Staff are friendly and helpful but for the price paid we were very let down by the standard of accommodation, our two bedroom apartment was very dated. The resort is nicely located with the beach and lagoon.

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Helpful?
Thank carri288
Melbourne, Australia
Reviewed 4 days ago NEW

We stayed in a studio apartment was very nice and clean next time if available we will stay in a 1 bedroom apartment beach is right at your back door nice and quiet resort has a day spa which was lovely and relaxing for the back massage i had there.

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Thank Kaz B
Aussie in London
Reviewed 1 week ago

The apartment was clean and modern. The spaciousness of the apartment and balcony, the view from balcony (lagoon view), and the convenience of the Novotel resort facilities across the lagoon within walking distance made the stay for our young family (5 and 1 year old children) comfortable and enjoyable. We left the complex once in the whole time we were...

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Thank femailAussieInLondon
Paraparaumu, New Zealand
Reviewed 2 weeks ago

Unfortunately this just comes down to the room we were in. While the resort as a whole seemed nice, we ended up in a not so nice room. Originally we were staying at the Novotel across the lagoon, but we were moved, along with a bunch of my family, to the Sebel as a company had booked the Novotel out...

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Helpful?
Thank keeweetravlr
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for taking the time to provide your feedback regarding your recent stay with us at The Sebel Twin Waters. I have shared you comments regarding Fireworks and volume of the music with my colleague at the Novotel. Whilst we do try to get any messages regarding disruption through to all our guests before or on check in. As you...

Brisbane, Australia
Reviewed 3 weeks ago

we stayed at 3 bedroom beach house sebel twin waters, the beach house firstly was very well appointed and great location for the wedding we were attending at lilys on the lagoon, we stayed at the beach house with my 3 kids and mother in law, the house was very clean and well set out and close to everything was...

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Helpful?
Thank Kim J
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Dear Kim Thankyou for taking the time to post you feed back on Trip Advisor. I am pleased to see that you did enjoy the Beach House and the Resort. I am sorry you felt that the Air Conditioning in the house was inadequate on hot nights. I will ensure that I pass this constructive feed Back to the owners...

Queensland, Australia
Reviewed 3 weeks ago via mobile

As Accor Vacation Club members we booked a 1 bedroom apartment at the Sebel which is located at, and part of, the Twin Waters Novotel resort. Our very well appointed, spacious, modern and clean apartment was located on the first floor in a block of 4, with a wide screened balcony and bar-b- q overlooking the lagoon. The air conditioned...

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Helpful?
Thank Margaret B
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for your valued feedback regarding you recent stay at The Sebel Twin Waters. I was very pleased to see that you did enjoy your stay with us at the Resort. I am sorry that there was confusion with your reservation at check-in and have since been able to investigate this further and have rectified the area that let us...

Gold Coast, Australia
Reviewed 1 November 2016

I have stayed at this resort five times, and have booked to go back in January! My boys are 14 & 16 and have loved it over the years. So much to do - three pools in the complex and the beach across the road! Having access to the resort facilities around the Lagoon (short 4 minute walk) means full...

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Thank _susan_dysart
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for you review on Trip Advisor I was so pleased to see that you had an enjoyable stay at the Resort and got to experience everything we have to offer. We are blessed with a great product along with natural landscape that makes for a true resort holiday. We look forward to welcoming you back again in the new...

Reviewed 26 October 2016

We stayed here for 3 nights in a Three Bedroom Apartment for our friends wedding held close by at the Novotel Lily's on the Lagoon. We had apartment no. 132 and highly recommend, offers space with huge dining, kitchen and outdoor areas and the master bedroom/en suite was devine. The whole place was beautifully decorated. Since they are self contained...

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Thank Yazmin G
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for you kind review on Trip Advisor I was thrilled to see that you have an enjoyable stay with us. We are very lucky to have our product set in such a wonderful location with so many activities that are on our door step. We do hope to see you back on the resort very soon.

Cooloola Cove, Australia
Reviewed 23 October 2016

Fabulous view from apartment which was fantastic. Staff were very courteous and helpful. Can't wait to stay again. We thoroughly enjoyed the full buffet breakfast and the amenities and facilities are wonderful.

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Thank 543brigittek
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

I was thrilled to see that you enjoyed your stay with us at The Sebel Twin Waters, we look forward to seeing you back on the Resort soon

Reviewed 20 October 2016

We stayed for 5 nights in a 2 Bedroom Accor Vacation Club apartment at the Sebel Twin Waters, which was very spacious and modern, and we were all very comfortable.. The Sebel only has one swimming pool, but it's nice as it is not very busy. But it's great that we also got to use all of the facilities across...

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Thank Kelly R
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for taking the time to post you review on Trip advisor it was great to see that you had such a great time with us. We do try very hard to ensure that our valued guests have a fun filled but relaxing time at the Resort. We are very blessed to have an oasis where you can sit is...

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Sebel Twin Waters is a collection of 1, 2, 3 and 4 bedroom self-contained Apartments and Beach Houses, situated in an exclusive gated precinct, bordered by the Mudjimba patrolled surf beach, the Maroochy River and a private man-made lagoon full of activities like paddle skis, catamarans water trampoline & a inflatable water park charges apply. ... more   less 

Additional Information about The Sebel Twin Waters

Address: 80 North Shore Rd | Sunshine Coast, Mudjimba, Queensland 4564, Australia (Formerly Grand Mercure North Shore Twin Waters Apartments)
Region: Australia > Queensland > Sunshine Coast > Mudjimba
Price Range: $246 - $914 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Twin Waters 4.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
The Sebel Twin Waters Sunshine Coast/Mudjimba, South Pacific
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Twin Waters staff and other travellers.
1 question
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Questions? Get answers from The Sebel Twin Waters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“chose a 1 bedroom unit”
 of 5 bubbles 964kazb, 5 Dec 2016 | Read review
“If travelling with a baby, let the check-in desk know so that they can book you a room with no stairs/with an elevator for easy pram access.”
 of 5 bubbles femailAussieInLondon, 1 Dec 2016 | Read review
“Ask for #132, beautiful space!”
 of 5 bubbles 664yazming, 26 Oct 2016 | Read review
“The Sebel apartments are amazing”
 of 5 bubbles 511KellyB, 20 Oct 2016 | Read review
“If staying downstairs perhaps request an apartment that does not have a family upstairs due to flooring/noise if possible.”
 of 5 bubbles 19travel69, 15 Sep 2016 | Read review
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