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The Crewe Arms Hotel

Expedia.comUSD 97*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Ripley, United Kingdom
Reviewed 11 January 2015

booked in advanced .when arrived shown to our room which was bare no curtains no pictures.no kettle or tea or coffe.no body to complain to rooms filthy.Went down stairs for a drink they have lost there licence .what about food sorry we haven't got a chef.at night the place was empty .just terrible

4Thank Thurso00
Crewe, Cheshire
Reviewed 8 December 2014 via mobile

I'm glad we neglected to read the reviews before booking this hotel or it would've put us off. As it was we read them after booking and therefore were expecting the worst. What we found was a hearty warm welcome, great food and a nicely presented room. The only minus points were a very dated bathroom, an antiquated portable TV...

2Thank Karen A
Reviewed 10 November 2014

We stayed at the Crewe Arms Hotel, we were skeptical about attending due to the reviews, however I have to disagree. The staff who checked us in were 2 ladies who made us very welcome upon our arrival providing us with two free coffees. The rooms were excellent value for the price we paid in a Wowcher deal. Within the...

Thank Jamesbroadbent76
Peterborough, United Kingdom
Reviewed 3 November 2014

We went on Saturday night as we hadn't been for a while and the meals had always been fairly good for us. The main point for most would be that currently they can't serve any alcohol, we can manage with that so we went ahead. We turned up without booking and there was a notice on the door, but nothing...

Thank Jacklins_13
Manchester, United Kingdom
Reviewed 25 October 2014

We stayed here on a wowcher on the 17th & 18th Oct. We arrived at 3.30 & the room wasn't ready so we was taken to the bar to wait & given a complimentary drink. Didnt wait long for the room. Although basic the bed was very comfortable & the room was clean. The shower curtain had mould all over......

Thank loomd56
Reviewed 19 October 2014

This was booked via wowcher and we had been looking forward to it. On our journey to the hotel my husband got a call asking if we were coming from a very grumpy sounding man we could only assume was the owner who was rude on the phone. When we got there, no one was on reception so we waited...

Thank dplr1
Durham, United Kingdom
Reviewed 16 October 2014

Stayed here with a Wowcher, tried to check in at 3.30 & was given some excuse about the cleaner not having been there to do the room that we were supposed to have. We went into the bar to have a drink, then drove further into the village to find a cash point. On returning we were met at reception...

Thank ChristyB418
Tamworth, United Kingdom
Reviewed 13 October 2014

Had a lovely 2 night stay, room was clean, food was really nice and big portions for the price. The onsite pub is clean cheap and has good entertainment, very friendly staff and good service in all areas. Only negative is the beds are abit hard and uncomfortable and the curtains are thin and let alot of light in but...

Thank Lucy B
Wales, United Kingdom
Reviewed 9 October 2014

Would NOT recommend to anyone. I booked and paid for a room and meal through wowcher 3 months in advance but I was sent a message to my house phone 2 hours before we were due to check in to say they had double booked and they were cancelling us. As we were already there we had no option but...

3Thank linney69
Birmingham, United Kingdom
Reviewed 22 September 2014

Stayed here for 2 nights on a Groupon voucher - we turned up at 3pm. Check in was fine and as the room wasn't quite ready, Jacqui offered us a complimentary drink which was unexpected but a pleasant surprise. After about 30 minutes our room was ready, it was lovely and after reading some of the other reviews, we were...

2Thank Helen543

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04/06/2017 05/06/2017
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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Crewe Arms is situated on the outskirts of Newcastle under Lyme in the quiet village of Madeley Heath. Only a 10 minute drive from the M6 junction 15 and minutes away from Keele University. We have 10 letting rooms which have just been refurbished, all with:- En-suite bathrooms Flat Screen TVs with Freeview Free Wifi in public areas Tea,Coffee and Biscuits in the room Free Car Park ... more   less 

Additional Information about The Crewe Arms Hotel

Address: Wharf Terrace | Madeley Heath, Madeley CW3 9LP, England
Region: United Kingdom > England > Staffordshire > Madeley
Price Range: $76 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crewe Arms Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
The Crewe Arms Hotel Madeley, Staffordshire
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Questions & Answers

Here's what travellers have asked, with answers from The Crewe Arms Hotel staff and other travellers.
1 question
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Preston, United Kingdom
over a year ago

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Questions? Get answers from The Crewe Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1 dog friendly room available”
45commando, 9 Dec 2016 | Read review
“Don't know if there are any good rooms!!??”
ChristyB418, 16 Oct 2014 | Read review
“DO NOT go here.”
linney69, 8 Oct 2014 | Read review
“If you want Wifi ask for a room that is nearer the hub, it might work!!”
J630MRlindas, 21 Sep 2014 | Read review
“All rooms are quiet and away from the public areas”
2010mustang, 9 Sep 2014 | Read review
5 of 5
USD 97* /night
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