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Citadines Toison d'Or Hotel

397 reviews
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Traveller (122)
Room & Suite (47)
Dining (10)
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Overview
  • Excellent22%
  • Very good49%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“self catering”(5 reviews)
“hotel apartment”(3 reviews)
“metro station”(17 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Pets Allowed
3.0 Star Hotel
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Reviews (397)Write a Review
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43
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7
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All reviewsself cateringhotel apartmentmetro stationseparate toiletfree nespresso coffeeside streetsmall kitchenlonger staymini europetoilet roomthe grand placelouise metro stopbus linescomfortable stayironing boarddesigner shopswithin walking distance
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21 - 25 of 193 reviews
Reviewed 28 June 2017 via mobile

Myself and my husband are just back from 3 nights in Brussels and this hotel/apartment was nothing short of perfection. Location was perfect, lots of places to eat near by, plenty of choice, beds are so comfy, room was lovely decorated, loads of space, English...More

Thank Edwina6686
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded 5 July 2017

Thank you so much for your kind compliments. I'm glad to know that you enjoyed your stay with us. I hope to have the pleasure to welcome you again in the nearest future.

Reviewed 20 June 2017

You get a lot for the value. The room was cheap, but the establishment did not seem cheap. Everything was clean, the staff was courteous, and it is pet friendly for a small fee of 10 euro per night. The walk to the city center...More

Review collected in partnership with this hotel
Thank auja_griggs
Response from CitadinesToisondOr, Guest Relations Manager at Citadines Toison d'Or HotelResponded 21 June 2017

Dear guest, Thank you for this kind comment. We are glad to know you enjoyed your stay, as well as the location and concept. We are looking forward to welcome you again in the near future. Best regards, Charlotte

Reviewed 13 June 2017

Very Good and recommendable mainly in winter and spring. The location is good however the air conditioning system should be reviewed and more adapted to individual requirements. The room is spacious and comfortable. I would have appreciated if I could have a better view out...More

Review collected in partnership with this hotel
Thank gazelle370
Response from CitadinesToisondOr, Guest Relations Manager at Citadines Toison d'Or HotelResponded 21 June 2017

Dear guest, Thank you for your comment. We are happy you enjoyed the residence as well as your stay. We take good note about the air conditioning system, which can indeed be improved. Do not hesitate to ask a room with a specific view (Toison...More

Reviewed 13 June 2017

Situated very close to metro Louse and several bus lines it's easy to get around with public transportation. The indoor parking allows you to go directly to the floor where your room is, without passing the reception. Very convenient. The staff is friendly and helpful....More

Review collected in partnership with this hotel
Thank Lisbeth P
Response from CitadinesToisondOr, Guest Relations Manager at Citadines Toison d'Or HotelResponded 21 June 2017

Dear guest, Thank you for this kind comment about your stay. Brussels is easy to discover by public transportation and the hotel is indeed well located, just next to the Louise Metro and Tram/Bus Station. We are happy to know you enjoyed the staff as...More

Reviewed 1 June 2017

The service, the facilities and the staff were all right. But we were disturbed every day at 7:00 h in the morning with a lot of noise from the truck of the garbage service and the truck for the delivery service of the supermarket which...More

Review collected in partnership with this hotel
Thank 577romanf
Response from CitadinesToisondOr, Guest Relations Manager at Citadines Toison d'Or HotelResponded 7 June 2017

Dear guest, We are sincerely sorry to read this. Indeed, the garbages trucks can cause some disturbance... Do not hesitate to ask for another room with view inside the building which is calmer (depending on the availabilities of course) for your next stay. Best regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
USD 86 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 86 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (122)
Room & Suite (47)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Amyleahunt
20 January 2016|
AnswerShow all 4 answers
Response from mamamiah | Reviewed this property |
Yes
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12
Room Tips
"Take a room in another Hotel"
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"ask for a room away from the bar on the street"
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"Low rating of cleanliness because of policy of cleaning rooms."
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"Clean and roomy."
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