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Citadines Toison d'Or Hotel

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Traveller (123)
Room & Suite (47)
Dining (10)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“self catering”(5 reviews)
“hotel apartment”(3 reviews)
“metro station”(17 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Pets Allowed
3 Star Hotel
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Reviews (407)
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52
79
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15
8
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52
79
43
15
8
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All reviewsself cateringhotel apartmentmetro stationsmall kitchenseparate toiletfree nespresso coffeeside streetlonger staymini europetoilet roomthe grand placebus lineslouise metro stopcomfortable stayelectric kettleironing boardbusiness travel
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11 - 15 of 197 reviews
Reviewed 21 October 2017 via mobile

Stayed only for two nights. It is Aparthotel. Great location, rooms/apartments are well equipped (no coffee or tea, no mini bar, free coffee available in the lobby) Breakfast is pretty usual and possible with additional payment. Additional payment for cleaning service is needed as well....More

Thank Zemzem28
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded 28 October 2017

Thank you very much for sharing your stay experience with us. It was a great pleasure having you stay at Citadines Brussels Toison d’Or . Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to...More

Reviewed 16 October 2017

The hotel is central located in Brussels and easy reachable by public transport. The reception work fast and is very helpfull. Room is large and well organised. Bathroom is fully equiped. Breakfast is honest. The negative point is that room is cleaned 1* 6 night...More

1  Thank bruvan
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded 28 October 2017

Thank you very much for sharing your feedback. I hope to have the pleasure to welcome you again.

Reviewed 13 October 2017

Conveniently located next to the Louise metro station and several bus lines, is quite near to the city center and the European Quartier. The internet connection throughout the hotel was really fast. Room was clean but nothing special.

1  Thank KOULA_1968
Response from CitadinesToisondOr, Front desk at Citadines Toison d'Or HotelResponded 16 October 2017

Dear Sir, Thank you very much for sharing your feedback. We are happy that you liked your stay with us. Kind regards

Reviewed 10 October 2017

The staff was friendly and a felt welcome at check in. The price and location was just right. If I go back I for sure will return here. I checked late and they offered a late check out with no additional cost.

Review collected in partnership with this hotel
Thank Denise262
Response from CitadinesToisondOr, front desk at Citadines Toison d'Or HotelResponded 16 October 2017

Dear Denise, Thank you very much for sharing your feedback and your kind words about the staff. I hope to welcome you again in the nearest future. Kind regards.

Reviewed 1 October 2017

The location is very good (near a metro station and lot of groceries shops and restaurants) but the wifi is really bad and the the room and the dishes were not totally clean. The people working at the reception were very kind and helpfull.

Review collected in partnership with this hotel
Thank francoisem674
Response from CitadinesToisondOr, Front desk at Citadines Toison d'Or HotelResponded 16 October 2017

Dear Francoise, Thank you for sharing your comments. I'm pleased that you appreciated our team. Moreover, I have noted your negatives and be assured that we take into account. Kind regards.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
USD 94 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (47)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Amyleahunt
20 January 2016|
AnswerShow all 4 answers
Response from mamamiah | Reviewed this property |
Yes
0
Votes
Room Tips
"Don't take a room with street view- noisy."
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"Room 802 (a one bedroom) looks to the Palace of Justice."
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"Take a room in another Hotel"
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"ask for a room away from the bar on the street"
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