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Ibis Chartres Ouest Luce

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Ibis Chartres Ouest Luce
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497 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Limerick- Ireland
Reviewed 18 August 2016

Good location as one would expect of Ibis. Nice to be able to sit outside in fairly pleasant surroundings with a drink. Rooms are small but with comfortable beds and air conditioning. We were asked whether we wanted a 'smoking' room or not - I would have thought that non smoking rooms would have been the norm nowadays. The only...

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Helpful?
Thank Kelbaert
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, Thank you for taking the time to review about your stay at our hotel and for the nice comments on our hotel. But I'm sorry for the wait and inconvenience caused during your dinner, the crowd to actually underestimated that evening and we apologize. We assure you that this does not happen again and that we really want to...

ljubljana
Reviewed 15 August 2016

Typical Ibis, everything what you need for short stay. Clean, comfortable rooms, friendly staff. As we didn't have time for breakfast and the gave us coffee to go. The location is close to the highway, you need a car to go to the city centre. Free wifi (limited speed). Free parking at hotel.

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Helpful?
Thank aleksander s
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for giving time to rate our hotel. We are delighted to read that you enjoyed your stay and that our hotel has met your expectations about Ibis standards both in terms of quality of friendliness. Hope to see you again. Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Merksem, Belgium
Reviewed 13 August 2016 via mobile

Good hotel to pass through. Rooms are not too big but have air conditionning and great beds. Ability to take a bath is a plus. Same for the closed off private parking lot. For the rest as for every IBIS hotel: friendly, great breakfast and the colors you recognize.

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Helpful?
Thank AO92962
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for sharing your opinion. It is a real pleasure for us to read your satisfaction and it will be also a real pleasure to welcome you again on your next trip to Chartres, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Damascus, Oregon
Reviewed 29 July 2016 via mobile

This is a convenient and basic hotel but the staff that went the extra mile to help us with taxi services and trains and language makes this a great place . They have a restaurant on site as well as free coffee in the morning. It is a non smoking hotel which we appreciated or at least the restaurant is...

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Helpful?
Thank Denisecott
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for giving your opinion on tripadvisor, we are delighted to read that we could help you and that you had a pleasant stay in our hotel. I would not fail to convey your appreciation to our entire team, for whom customer satisfaction is a priority. so it will be our pleasure to welcome you again in your...

Bedford, United Kingdom
Reviewed 27 July 2016

Stayed here en route to Calais. It was a lot better than I was expecting for the money, certainly better than a couple of Logis' I stayed in whilst in France, The room was clean and had air conditioning, the staff were friendly, the cafe was perfectly adequate. A bonus was the secure parking. I would certainly stay here again.

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Helpful?
Thank Sharon J
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for your comment. I have already shared your comments to our team that your satisfaction is a great reward. Looking forward to welcoming you again on your next holiday on Chartres; Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Wallasey, United Kingdom
Reviewed 22 July 2016

The staff at this hotel are so welcoming. We arrived late but were welcomed with warm drinks in proper cups and delivered to our room. The breakfast was excellent and there was so much to choose from.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jill B
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are very glad you enjoyed your stay in our hotel and I would not fail to share this with our team. Do not hesitate to return when next passing on Chartres. Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Paris
Reviewed 19 July 2016 via mobile

This Ibis hotel had not been refurbished and looks really aging. It is clean though but the furniture is really old. It's usually the problem with those... We never know which ones have been refurbished or maybe only some rooms have. The staff is nice and friendly and the breakfast looked like a very good value for money (even though...

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Helpful?
Thank benoitd81
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are sorry that your stay in our hotel did not suit you, especially in terms of furniture, know still a floor on the three newly renovated, so do not hesitate when next crossing Chartres to ask for a room on the 1st floor. Waiting to welcome you again in our hotel Best regards, Charlotte Segrétain, assistant manager of...

York, United Kingdom
Reviewed 9 July 2016

We've stayed here before on a number of trips south but this time failed to request a non smoking room. If you're a smoker you can't begin to understand how awful this is. Reception told us no non smoking rooms available so we had to suffer. I suppose it's because in UK virtually all hotels, B&Bs are non smoking we...

Review collected in partnership with Ibis Hotels
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Helpful?
Thank Colin C
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, First of all, we apologize for this inconvenience, it is true that we took the party to keep some rooms for smokers. This allows for not all our rooms that smell the smoke smell. I'm sorry that one of these rooms has been assigned to you. Waiting to receive you again, Sincerely, Segrétain Charlotte, assistant manager of the Ibis...

Cheltenham, United Kingdom
Reviewed 6 July 2016

For the cost, excellent value for money. Clean and tidy new style room with good shower and comfortable beds. Good breakfast buffet with variety and plenty. Only downside was not being able to find the quick check out box for pre-paid stays. After long wait in queue for check out, turned out box was there, just hidden by some cushions...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adrian W
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, my team and I thank you for the great comment you left on our hotel. It is with great pleasure that we receive you again on a future stay. Indeed, the box was hiding in the cushions of the euro, thanks to your comments we immediately change location on boite.Dans waiting to welcome you again in our établissement. Cordialement,...

Wigan, United Kingdom
Reviewed 4 July 2016

An easy and straight forward Ibis hotel to find with high security and free parking. Its only problem is that it is out of town but on writing that we walked into the town center which is a good 30 minutes away but there seemed to be some off road parking on the road as we walked down. The room...

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Helpful?
Thank oldfathertime
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are very glad you enjoyed your stay in our hotel. Feel free to visit us again when next passing through Chartres. Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Ibis Chartres Ouest Luce hotel is 10 minutes drive from the centre of the town of Chartres and its famous cathedral. An ideal place to book your weekend away or to organise your business stopover, the hotel offers 74 airconditioned rooms including three specially designed for guests with limited mobility, a restaurant, a bar with terrace area serving snacks 24 hours and free secure private outdoor parking. Business guests will appreciate use of wireless Internet access. ... more   less 

Additional Information about Ibis Chartres Ouest Luce

Address: 2 impasse du Perigord | Route Nationale 23, 28110 Luce, Chartres, France
Region: France > Centre-Val de Loire > Loire Valley > Chartres > Luce
Price Range: $54 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Chartres Ouest Luce 3*
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Chartres Ouest Luce staff and other travellers.
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Questions? Get answers from Ibis Chartres Ouest Luce staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for 1st floor as you can open the windows safely”
 of 5 bubbles Ustaritz, 6 Oct 2015 | Read review
“Downstairs rooms have big beds”
 of 5 bubbles KnightWigan, 2 Sep 2015 | Read review
“Ground floor with 'wet room'”
 of 5 bubbles textbio, 20 Aug 2015 | Read review
“This is definitely a good choice for over nighters en route to somewhere else. It may also be useful for visits to Chartres but we're not in a position to really comment on that.”
 of 5 bubbles Blubeckers13, 18 Feb 2015 | Read review
“There's no lifts so if you have mobility problems book a ground floor room.”
 of 5 bubbles Griff1954, 11 Sep 2014 | Read review
5 of 5