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Ibis Chartres Ouest Luce

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Ibis Chartres Ouest Luce
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486 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Tonbridge, United Kingdom
Reviewed 30 October 2016

We have used this hotel on several occasions en route to Dordogne region. It is just off the Route Nationale so very convenient. Staff always very cheerful and helpful, rooms clean with comfortable beds, and small restaurant with reasonable menu. Nearby is a Hypermarket with cheaper fuel!!

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Helpful?
Thank Hawkeye11_24
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we thank you for your comments following your stay at the hotel ibis chartres west Lucé. It is with great pleasure that we receive your compliments. Also, we will share your appreciation with our entire team. Looking forward to welcoming you again, cordially, Charlotte Segrétain executive assistant of the hotel ibis Chartres Ouest Lucé.

Aspley Guise, England, United Kingdom
Reviewed 19 October 2016 via mobile

We love stopping here on the way to southwest France. 4 hours (ish) from Calais via Rouen and we usually aim to arrive for about 6pm. It's in a quiet suburb of Chartres with a locked parking lot, very useful with a full car! The bar, restaurant and hotel itself are fantastic, lovely service and very calm. (No need to...

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Helpful?
Thank Andrew M
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, all the team Ibis Chartres Ouest Lucé thank you for your comments which made us very happy. Hoping to see you very soon, most cordially, Charlotte Segrétain, executive assistant of the hotel Ibis Chartres Ouest Lucé.

France
Reviewed 27 September 2016

We are usually delighted with this Ibis, but perhaps, at the end of a long hot summer, rooms and personnel were rather tired. This was only the 2nd time that we have accepted a room on the first floor. We will in future always book on the ground floor where the rooms are lighter, feel bigger and are more up...

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Helpful?
Thank lachatte13
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for your note. We hope to see you again and your stay will be more enjoyable next time, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Glasgow, United Kingdom
Reviewed 22 September 2016

We regularly stay at the Luce Ibis as it is ideally situated and the staff are charming, welcoming and exceedingly helpful. Whilst the rooms are a little tired they are always clean and the beds are very comfortable. The room rate usually is very reasonable and the food is value for money when the chef gets it right.

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Helpful?
Thank David273_13
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are very glad you enjoyed your stay in our hotel. We started a renovation program in the rooms and we would be pleased to discover during a future visit to our establishment, our interest in you and in what forms it becomes practical for you in our establishment. Sincerely, Segrétain Charlotte, assistant manager of the Ibis Chartres Ouest...

Solihull, England, United Kingdom
Reviewed 14 September 2016 via mobile

Had an overnight stay here en route to the Dordogne. No lifts so request ground floor if you struggle with stairs. Room smelt of smoke even though we had n/s room. Another person also allocated to our room whilst we were unloading so this caused confusion. Kettle would have been nice. Room clean with comfy bed and there was a/c....

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Helpful?
Thank Julie P
luce28, Responsable relations publiques at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for taking the time to write us. We have begun a rehabilitation program and we would be pleased to discover during a future visit to our establishment, our interest in you and in what forms it becomes practical for you in our establishment. Sorry that the services were not up to your expectations concerning the room.The maid...

Eastbourne, United Kingdom
Reviewed 5 September 2016

Second time of staying here. Great overnight stop abd well situated if driving south. Room fine and bathroom clean and tidy. nice touch is extra pillows in plastic bags. Free wi fi. Restaurant is good considering it's a chain hotel.

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Helpful?
Thank Derek H
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are very glad you enjoyed your stay in our hotel. Feel free to visit us again when next passing through Chartres.Cordialement, Segrétain Charlotte, assistant manager of the Ibis Chartres Ouest Luce.

Limerick- Ireland
Reviewed 18 August 2016

Good location as one would expect of Ibis. Nice to be able to sit outside in fairly pleasant surroundings with a drink. Rooms are small but with comfortable beds and air conditioning. We were asked whether we wanted a 'smoking' room or not - I would have thought that non smoking rooms would have been the norm nowadays. The only...

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Thank Kelbaert
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, Thank you for taking the time to review about your stay at our hotel and for the nice comments on our hotel. But I'm sorry for the wait and inconvenience caused during your dinner, the crowd to actually underestimated that evening and we apologize. We assure you that this does not happen again and that we really want to...

ljubljana
Reviewed 15 August 2016

Typical Ibis, everything what you need for short stay. Clean, comfortable rooms, friendly staff. As we didn't have time for breakfast and the gave us coffee to go. The location is close to the highway, you need a car to go to the city centre. Free wifi (limited speed). Free parking at hotel.

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Helpful?
Thank aleksander s
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for giving time to rate our hotel. We are delighted to read that you enjoyed your stay and that our hotel has met your expectations about Ibis standards both in terms of quality of friendliness. Hope to see you again. Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Merksem, Belgium
Reviewed 13 August 2016 via mobile

Good hotel to pass through. Rooms are not too big but have air conditionning and great beds. Ability to take a bath is a plus. Same for the closed off private parking lot. For the rest as for every IBIS hotel: friendly, great breakfast and the colors you recognize.

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Helpful?
Thank AO92962
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for sharing your opinion. It is a real pleasure for us to read your satisfaction and it will be also a real pleasure to welcome you again on your next trip to Chartres, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce.

Damascus, Oregon
Reviewed 29 July 2016 via mobile

This is a convenient and basic hotel but the staff that went the extra mile to help us with taxi services and trains and language makes this a great place . They have a restaurant on site as well as free coffee in the morning. It is a non smoking hotel which we appreciated or at least the restaurant is...

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Helpful?
Thank Denisecott
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for giving your opinion on tripadvisor, we are delighted to read that we could help you and that you had a pleasant stay in our hotel. I would not fail to convey your appreciation to our entire team, for whom customer satisfaction is a priority. so it will be our pleasure to welcome you again in your...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Ibis Chartres Ouest Luce hotel is 10 minutes drive from the centre of the town of Chartres and its famous cathedral. An ideal place to book your weekend away or to organise your business stopover, the hotel offers 74 airconditioned rooms including three specially designed for guests with limited mobility, a restaurant, a bar with terrace area serving snacks 24 hours and free secure private outdoor parking. Business guests will appreciate use of wireless Internet access. ... more   less 

Additional Information about Ibis Chartres Ouest Luce

Address: 2 impasse du Perigord | Route Nationale 23, 28110 Luce, Chartres, France
Region: France > Centre-Val de Loire > Loire Valley > Chartres > Luce
Price Range: $66 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Chartres Ouest Luce 3*
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Chartres Ouest Luce staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for 1st floor as you can open the windows safely”
 of 5 bubbles Ustaritz, 6 Oct 2015 | Read review
“Downstairs rooms have big beds”
 of 5 bubbles KnightWigan, 2 Sep 2015 | Read review
“Ground floor with 'wet room'”
 of 5 bubbles textbio, 20 Aug 2015 | Read review
“This is definitely a good choice for over nighters en route to somewhere else. It may also be useful for visits to Chartres but we're not in a position to really comment on that.”
 of 5 bubbles Blubeckers13, 18 Feb 2015 | Read review
“There's no lifts so if you have mobility problems book a ground floor room.”
 of 5 bubbles Griff1954, 11 Sep 2014 | Read review
5 of 5
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