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Quality Hotel Real San Jose

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Quality Hotel Real San Jose
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443 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Palm Springs, California, United States
Reviewed 4 August 2015

This hotel has easy access from the highway and is only 5 miles from the airport. The rooms are adequate size and clean. Unfortunately there was a large group of teens staying there and they spent quite a lot of time in the hallways making a lot of noise and could not be quieted down. Interesting that the TV volume...

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Helpful?
Thank Steve S
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternoon Mr Steve S; First of all we wish to thank the investment in time to send us your comments . We deeply regret the problems encountered during your stay with us. During this year we have invested heavily in changing all our equipment to improve the wireless internet system . We have noted on other observations in order...

Sydney, Australia
Reviewed 30 July 2015

Good rooms, friendly staff, free Wi-Fi and so-so food. bed was firm with small lumpy pillows. room was spacious and well appointed. The shower floor is quite slippery so watch your footing. Cannot rave about the hotel, but neither can I deride the hotel, it is stock standard three star and economical to boot. The staff are very pleasant and...

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Helpful?
Thank CashoCronulla
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternoon Mr CashoCronulla Thank you for taking your valuable time to express your kind comments about your experience visiting us . I guarantee that we will work constantly to maintain our performance and improve every day. Best regards Juan Jose Santos Franco General Manager

Naples, Florida
Reviewed 22 July 2015

This hotel was modern and just as good as any quality hotel you would find in the USA. Clean and descent service. The food we had was buffet style and was really good. After being on a 10 day tour you also have a choice of a Pizza Hut attached to the building.

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Helpful?
Thank Daddod
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Mr Daddod Thank you very much for give us your comments about your stay in our hotel. We are pleased that you enjoyed your stay . Our main interest is to achieve total satisfaction of our customers and always exceed your expectations . We hope to see you again soon. Juan Jose Santos Franco General manager

Amersham, United Kingdom
Reviewed 21 July 2015 via mobile

A solid place to stay in San Jose, clean room, good shower, plenty of choice for breakfast and a well made meal for dinner (fajitas, spaghetti etc.) for the family. Pool and gym looked fine. Why. 3 star? May be I'm being mean, it lacked a little style and it was all a little basic.... On a budget a good...

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Helpful?
Thank Philip R
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternoon Mr Philip R We are glad you enjoy your stay in our hotel. Our greatest commitment is to get the satisfaction of our customers. Your comments encourage us to continue our work and improve every day . Thank you very much !!! Juan Jose Santos Franco General Manager

Porto Alegre, RS
Reviewed 18 July 2015

hotel is decent, can not complain about really anything, rooms are clean, bed is ok, shower sprays all over the side of tub (but that's ok). Breakfast is very good, omelette station, which is always a plus. the food in resturant is overpriced, 16usd for a chicken sandwich, Really the only issue with this place is the location. It is...

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Helpful?
Thank Leopadmb
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternoon Mr. Leopadmb We wish to thank the investment in time to send us your comments . Sorry your experience with transportation to your arrival. As you indicated , all our customers if they wish can coordinate transportation from and to the airport . The hotel is just 10 minutes from one of the largest malls in the country...

Saint Louis, Missouri
Reviewed 1 July 2015

This was a nice hotel in the city. Lovely pool area and a nice little workout room. Air conditioned rooms with standard amenities. The bar was very nice and the staff were helpful. The food was very good (especially the chocolate fondue at breakfast--yum!) Shares a parking lot area with Pizza Hut and a local chicken place, in case you're...

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Helpful?
Thank MickeyLa
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Ms. MickeyLA good afternoon . We are glad you enjoy your stay in our hotel. Our greatest commitment is to get the satisfaction of our customers. Your comments encourage us to continue our work and improve every day . Thank you very much !!! Juan Jose Santos Franco General Manager

Reviewed 24 June 2015 via mobile

Nice modern Hotel with great amenities Great wifi and food. Beautiful pool and work out area. Great place to stay the night when flying into San Jose. Only problem was room keys did not work right away. It was a simple fix to get them rekeyed. Would stay here again.

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Thank Momo8926
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternon Mrs Momo8926 ; First of all we wish to thank the investment in time to send us your comments . We regret the incident with your room-key and we let it know to our supplier in order to correct these minor inconveniences . We wish you enjoyed your stay and we want to see you again soon in...

Reviewed 23 June 2015 via mobile

Its good deal for the price, staff its friendly thats a plus, the breakfast needs some rotation after being a guest on diferent times, ive noticed the food seems to be always the same, but the quality its always good and thats one thing I keep in mind when comparing with other hotels in the area, also the omelette guy...

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Helpful?
Thank Andreè L
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternoon Mr Steve S; First of all we want to thank your comments about your experience and stay with us. We regret that this detail would have occurred during your stay, we are taking the appropriate measures to prevent this from happening again to you or to any of our customers. We have taken this feedback and working hard...

Reviewed 27 May 2015

Motel was close to airport. Rooms clean. No fridge. Free Wifi! Beds descent. First hotel in Costa Rico where we could put toilet paper in the toilet. No handheld shower. Food was good especially the steak. Food was served inside of building. Very friendly staff. A couple of washers and one dryer located on the 4th floor, could use updating....

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1Thank GODBLESSUSAPLS
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Very good morning Mr GODBLESSUSAPLS ; A greeting from all the staff of Hotel Quality Real San Jose ; We want to thank your valuable time spent to send us your comments and suggestions about your stay in our hotel. All comments of our customers are essential to improve every day . We will consider all suggestions and we look...

Tallahassee, Florida
Reviewed 21 May 2015

This was the last night of our tour with Caravan and, although it was close to the airport, I would not choose this hotel if I was making hotel arrangements. The room was spacious and clean. The food served as a buffet was not good. The beef, which preparation began after over half of our group went through the line,...

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1Thank Mimi317
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Very good morning mackey77 ; First we want to thank the time spent doing your comments. We really apreciatte you enjoyed your stay in our hotel. Our goal always is to achieve satisfaction from our clients and these comments encourage us to continue our efforts . We look forward in the future your visit and will be a pleasure to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 

Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: $116 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Santa Ana
Hotel Style:
#5 Business Hotel in Santa Ana
#6 Family Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Real San Jose staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“None, our room was clean, comfortable and spacious enough for the final night of organizing and packing. This is an excellent hotel for those who appreciate quality and reasonable rates above fancy luxury.”
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watsonk, 17 Feb 2017 | Read review
“standard room”
345johnnyr, 20 Jan 2017 | Read review
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“hight floors are better”
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5 of 5