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Aloft San Jose Hotel

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509 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Reviewed yesterday NEW

Great Wi-Fi connection. On the desk, there are all connections you may need: HDMI for the TV, Ethernet, USB charging, 220V outlet charging. Every hotel should have that! There is live music at the lobby bar (not sure if everyday). Bed is very comfortable, room is very clean and new. Access may be difficult at around 6PM due to traffic.

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Helpful?
Thank Andre V
Edmonton, Canada
Reviewed 1 week ago via mobile

The Aloft Hotel in San Jose was one of the options available to break with our points and we were not disappointed. This modern hotel has everything you need a then some. The decor is modern and hip and the staff is super friendly. The rooms are spacious and comfortable with an awesome king bed and super comfy pillows. We...

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Helpful?
Thank Ken D
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Ken Greeting from Aloft San Jose. Many thanks for your review at TripAdvisor. With a mission to provide superior customer service, we take a great pride in serving you needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate...

Madrid, Spain
Reviewed 1 week ago

We arrived late in the evening and they were about to close the restaurant. however, Carlos Matarrita Chavarria was an excellent host and he took care of us. He asked the restaurant to remain open longer and he also suggested some traditional dishes. We ended up enjoying the hotel and its services much more than we thought since we were...

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Helpful?
Thank MercedesBlanco
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Mercedes Thank you for your review at TripAdvisor. We appreciate your preference and your recommendation. We take a great pride in serving you needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Washington DC, District of Columbia
Reviewed 1 week ago

We stayed in this hotel for 2 nights in December of 2016. It is a pretty nice hotel in a good location -- within walking distance to restaurants, grocery stores, etc. There aren't any attractions nearby, so you will need to arrange transportation. Our room was fairly spacious and clean. It can get loud in the lobby but since we...

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Helpful?
Thank howiewu
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Howiewu Greeting from Aloft San Jose. Many thanks for your review at TripAdvisor. With a mission to provide superior customer service, we take a great pride in serving you needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate...

Carlisle, Massachusetts
Reviewed 1 week ago

We needed a convenient place for a few days in San Jose visiting family in two locations-- Escazu and Brasil. This property was convenient to both, and the airport-- it's right off Rte 27, which will take you everywhere east or west. Grocery store 'next door' (the room has a refrigerator), and plenty of restaurants across the road. The hotel...

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Helpful?
Thank CarTRVLR
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Carl Thank you for taking the time to complete the review at TripAdvisor in regards to your recent stay at the Aloft San Jose. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to...

Toronto, Canada
Reviewed 1 week ago

This hotel is much like many other Aloft locations around the world. I stayed both upon arriving to and departing from Costa Rica, given that my flights were at times that did not allow me to transfer elsewhere in the country without an overnight stay in San Jose. The hotel is a 20 minute drive from the airport, and the...

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Helpful?
Thank MsBreeLJN
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Guest Greeting from Aloft San Jose. Many thanks for your review at TripAdvisor. With a mission to provide superior customer service, we take a great pride in serving you needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate...

Durham, North Carolina
Reviewed 2 weeks ago via mobile

This hotel is in the business district of San Jose about 20 minutes from SJO airport. The hotel looks the same as many other Alofts around the world. The nice thing about this particular property was there was a restaurant on site. Also there was a 24 hour McDonalds right there as well as a mall across the street with...

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Helpful?
Thank BigUps521
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear guest Many thanks for your review at TripAdvisor. We appreciate your comments and recommendations. We are very excited to read that you truly enjoyed your last visited to the hotel. Aloft is a very unique urban brand with great fitness center, spacious meeting rooms, fabulous pool, comfortable rooms, fast Internet with 70mb, exquisite food, amazing breakfast with fresh fruits...

Reviewed 2 weeks ago via mobile

As first timers to Costa Rica we settled in quite comfortably and with great familiarity for the first night before our week long stay at a rental property in Manuel Antonio along the Pacific coast. Our fight left Buffalo NY at 6am so, like what many Canadians do, they park stay overnight and leave their cars in airport hotel parking...

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Helpful?
Thank Graeme M
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

The hotel looks new and clean. the only thing is, maintenance could be improved, the door look behind the door was loosen, feeling insecure. I love their breakfast, always served with fresh fruits and juice.

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Helpful?
Thank Hooi_Min
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear guest Many thanks for your valuable feedback at TripAdvisor. We appreciate your comments and recommendations. I would like to apologize for the inconvenience with the door lock in your room. This is not the type of service we provide in this hotel. I will make sure to follow up on this comment to make sure it does get fix...

Reviewed 3 weeks ago via mobile

Busy place but clean and efficient! Bar is good, nice location if doing business, breakfast is fresh being a buffet... I'm picky and it was good to stay at to get your work done... nice location to San Jose and the airport! I recommend this place for getting your stuff done and being clean in Costa Rica!

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Helpful?
Thank Gabriel C
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Gabriel Greetings from Aloft San José. Thank you for your review at TripAdvisor. We appreciate your preference and your recommendation. Indeed Aloft is a very unique urban brand with plenty of entertainment and open spaces. Great fitness center, spacious meeting rooms, fabulous pool, comfortable rooms, fast Internet, exquisite food and unbelievable breakfast, fresh fruits and juices, cereals, yogurts, breads...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
New and innovative, inspired by a Loft, strategically located in the fastest developing business area west of San Jose, a few minutes from the Juan Santamaría International Airport, next to the Forum Business Park 2 and very close to the attractive shopping and entertainment area of Santa Ana and Escazú. ... more   less 

Additional Information about Aloft San Jose Hotel

Address: Forum 2 Business Park | Lindora, Santa Ana 10901, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: $109 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Jose Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aloft San Jose Hotel Costa Rica/Santa Ana
Hotel Style:
#1 Family Hotel in Santa Ana
#2 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Aloft San Jose Hotel staff and other travellers.
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Questions? Get answers from Aloft San Jose Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“"corner rooms are large and enjoy better views"”
  • spacious and fully furnished rooms for working and resting
  • comfy and well appointed rooms
 of 5 bubbles idrovoviva, 22 Dec 2016 | Read review
“Rooms facing the mountains are excellent.”
 of 5 bubbles Pogi0815, 19 Sep 2016 | Read review
“We have stayed on both sides and heard no street noise.”
 of 5 bubbles mawincr, 26 Aug 2016 | Read review
“nice htoel very well located”
 of 5 bubbles Carlosautoser, 30 Jun 2016 | Read review
“The views are all great!”
 of 5 bubbles 564daniely, 15 Jun 2016 | Read review
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