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31/12/2017 01/01/2018
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    6546 Manganji, Minamioguni-machi, Aso-gun 869-2402, Kumamoto Prefecture
    011 81 3-4540-2934
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    31/12/2017 01/01/2018
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    Traveller (116)
    Dining (21)
    Room & Suite (16)
    • Excellent69%
    • Very good26%
    • Average4%
    • Poor0%
    • Terrible1%
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    “night stay” (2 reviews)
    “hotspring” (2 reviews)
    “baths” (3 reviews)
    Free Parking
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    Multilingual Staff
    Free Wifi
    4.0 Star Hotel
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    31 Dec.1 Jan.
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (98)
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    1 - 5 of 13 reviews

    Reviewed 2 weeks ago

    Our stay at Okyakuya was so much better than we expected! We already expected it to be really nice & welcoming but it was so much more. I'd stay here again & would recommend it to others. Okyakuya is a little smaller than some of...More

    Thank Teresa L
    Reviewed 26 June 2017

    I tried out this onsen on the onsen hoppng deal. Ryokan Okyakuya has free lockers; rustic place to shampoo, wash and rinse before going into the rotenburo. Nice rotenburo. I snuck coupla pictures after everyone left and I was alone.

    Thank DYA717
    Reviewed 6 June 2017 via mobile

    We loved our 2 night stay here. The staff were so amazingly considerate and worked hard to make everything perfect. The hotel is lovely: furnished in a classic Japanese style and the onsen are as good as we could hope. There is also 2 private...More

    Thank AKS_369
    Reviewed 2 February 2017 via mobile

    Staff were all very helpful and friendly. Catered for my vegetarian diet preference, arranged free pick-ups. There are two outdoor hot spas. The bigger one is very nice. Definitely highly recommended.

    Thank Christy Yu Z
    Response from 御客屋, フロント at OkyakuyaResponded 9 June 2017

    Christy Yu Z 様 Thank you for giving us such a kind comment. We glad to hear that you liked that onsen and dinner. We look forward to seeing you again someday! Thank you very much. Okyakuya staff Yokoi

    Reviewed 17 July 2016

    這次前往黑川溫泉遇上了超大梅雨,在抵達前御客屋建築因大雨的坍方和積水而無法營業,但御客屋仍然盡責的到站牌接我們(即使那時車班已經因雨而延遲了將近一小時,也無法聯繫確定到達時間,他們一定是反覆的出來查看才能順利接到我們),並且解釋這是旅館的問題,他們已經為我們預訂聯繫了另一間旅館,請我們安心住下。本來以為他們是補貼了差價,但是他們卻自責造成我們的麻煩,堅持將全額付清,並不斷的為這樣的狀況道歉跟解釋。雖然這次沒有真正入住御客屋,但是他們周到貼心負責的服務精神已經讓我們深深感動!非常感謝他們的善良讓我們大雨中的黑川溫泉行程更加美好!下一次去黑川溫泉一定要再選擇御客屋! the trip to kurkawa was rain heavily. and due to the rain okyakuya was unable to open. however they still came to the bus stop to pick us up and explained the situation.( the bus was late for alomst 1 hour and can't be...More

    1  Thank Chenpin2014
    Response from 御客屋, フロント at OkyakuyaResponded 20 January 2017

    Dear Chenpin2014 Thank you for taking the time to pen a review on the TripAdvisor. We apologize for that we couldn't open our inn the day. I hope you enjoyed your time in Japan. We are making improvements with our service more and more! Our...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Price range
    • USD 161 - USD 461 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Number of rooms
    • 13
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    • Location
    • Japan >
    • Kyushu-Okinawa >
    • Kumamoto Prefecture >
    • Aso-gun >
    • Minamioguni-machi >
    • Kurokawa Onsen
    • Also Known As
    • Okyakuya Japan/Kumamoto Prefecture - Minamioguni-Machi
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    Traveller (116)
    Dining (21)
    Room & Suite (16)
    Hotel & Grounds (96)
    Bathroom (21)
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    Questions & Answers
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    Room Tips
    "Definitely pick a room with a view."
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    "You can feel that you are stay in historical ryokan."
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    "Book a corner room with windows on two sides for great view over the river"
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    "Upgrade yourself to 8 tatami room and you'll find it's worthy"
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