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Traveller (424)
Room & Suite (67)
Dining (27)
Ratings and reviews
  • Excellent20%
  • Very good54%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“hot springs”(10 reviews)
“cave onsen”(6 reviews)
“huge hotel”(4 reviews)
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What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
Spa
Meeting Rooms
Laundry Service
Shuttle Bus Service
2 Star Hotel
Ryokan
View all hotel information
Location and contact
1165-2 Katsuura, Nachikatsura-cho, Higashimuro-gun 649-5334, Wakayama Prefecture
Name/address in local language
55.1 km to Shirahama Airport
129 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (600)
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61 results
Traveller rating
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27
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LanguageEnglish
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14
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16
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Show reviews that mention
All reviewshot springscave onsenhuge hotelcar parktunaonsen hoteldinner buffetbuffet stylejapanese foodocean viewsea caveshotel roomferry docktatami stylenon stopport townfree gift
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1 - 5 of 61 reviews
Reviewed 28 March 2018 via mobile

Stay here for 1 night and very disappointed. The hotel is too big and too old. Not the place for travelers who expecting for the relaxing and peaceful moment. We had dinner and breakfast which also very disappointed. Quality and taste were below Japanese standard....More

2  Thank jerrybee2017
Reviewed 22 March 2018 via mobile

The arrival by boat smooth, the reception poor, no knowledges, neither about few English words nor our reservation. Thanks to a translater we finally got our room. We had a non-smoker reservation, the first thing we encountered was an ashtray but the room was well...More

1  Thank Katharina S
Reviewed 31 January 2018 via mobile

3 hours drive from osaka, we reach the car park, pick up by bus to docking site and ferry us over to the hotel. Is massive. Got the best view room on the 8th floor and probably thats the advantage when you come in low...More

Thank Alex L
Reviewed 28 December 2017 via mobile

This hotel has 6 onsen but 2 were closed for renovation when we there. Out of these four we felt, the cave onsen was still the best. With two bathing pools looking out into the Pacific ocean while u soak in, it was a unique...More

Thank Audreyhw
Reviewed 23 December 2017

To access this hotel should by boat from harbor. The hotel building and facilities was from 50s or 60s. It was very very old. The cave onsen was a great experience, and the dinner buffet was good too, there was a tuna show during the...More

Thank wil331
View more reviews
About
Description
Ryokan ...More Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Air Conditioning
Children Activities (Kid / Family Friendly)
Hot Tub
Laundry Service
Meeting Rooms
Refrigerator in room
Shuttle Bus Service
Beachfront
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (424)
Room & Suite (67)
Dining (27)
Pool & Beach (1)
Family and Play Areas (8)
Questions & Answers
Ask a question
Claire B
7 February 2018|
Answer
Response from tfphang | Reviewed this property |
usually upon check in. The Sanjoukan has an exclusive onsen already for those staying in that section.
1
Vote
Dave B
20 December 2017|
AnswerShow all 2 answers
Response from tfphang | Reviewed this property |
you can book on checking in and asking for availability. same for most ryokans with reservable private onsen
1
Vote
jac5112
6 March 2017|
Answer
Response from ojichan | Reviewed this property |
Sorry, I don't know the answer about day use but I f you go you may get want to know that our companions used the onsen in early afternoon and had it to themselves.
0
Votes
Room Tips
"all rooms have excellent sea-view"
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"The best cave bath is for men in the morning and women in the afternoon. Collect stamps for all hot springs..."
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"Specify non or smoking"
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"Partial facility (Sanjokan & Mt Noroshi) under maintenance"
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