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Shiretoko Grand Hotel Kitakobushi

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441 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Munich, Germany
Reviewed 3 weeks ago via mobile

Staff spoke very poor English which was almost unbelievable as one of the best hotels in such a touristic area. Very little tourist information was provided and it looked a bit like the front desk staff never expected themselves to be asked such questions. Maybe it had something to do with their poor English. We booked a room with open...

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Helpful?
Thank Peggy2012
London, United Kingdom
Reviewed 19 October 2016 via mobile

For the area this is the best hotel, but for the money I didn't think it was really worth it. This was by far the most expensive hotel we stayed in during our time in Japan and whilst the onsen was great and the staff were super helpful, the rooms, decor and general ambiance of the place were not of...

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Thank Jomes83
Taipei, Taiwan
Reviewed 10 October 2016

My wife and I stayed at the main building room 451 of this hotel on 2016/10/06 as the second day of a guided group touring. The room was traditional Japanese tatami style. I gave this hotel a rating of 4 only due to relatively small room and heavy smell of cigarette smoking in the corridor. The dinner buffet and breakfast...

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Thank cyshiau
SG
Reviewed 12 September 2016

We checked in at 4pm, and were told that for dinner the kaiseki option was already booked out. Arrive early to snag a kaiseki dinner spot. The dinner buffet was above average with a great sashimi spread especially the aka ebi and ikura. The ice creams were great too, love the pumpkin and yuzu flavours. Onsen was very ordinary and...

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Thank starsong
Bangkok, Thailand
Reviewed 20 August 2016

We stayed here for two rooms and two nights. We were greeted gently by the door man and the grand but cosy Japanese style lobby. The receptionists are not very keen in English but they are very willing and tried very hard to help you particularly that lady with dimples on her cheeks. Further down the lobby on your left,...

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Thank TomSom1962
Singapore
Reviewed 2 August 2016

While the hotel and its interior were not exactly new, its upmarket presentation gave it a nice cosy feel. The huge lobby, lounge and shops had an expensive touch to it, which could be easily passed off as a top tier international hotel. Mind you, this is Shiretoko, the edge of civilization, so it was nice to find such a...

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Thank HXZ_HZX
Hong Kong, China
Reviewed 13 July 2016

We booked three rooms, two single one double. It is located in the centre of Utoro and facing the sea. We drove a hired car and there are plenty of free parking. Most of the staff including front desk staff cannot speak any English, so beware. Unfortunately there are no other decent hotel choices in the area. The hotel has...

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Thank CY W
Hanoi, Vietnam
Reviewed 10 July 2016 via mobile

The resort is by the seaside and I had the room overlooking the harbor. This is one of the resorts I have been that they have many choices for onsen and also provide you various kinds of shampoo, lotion and etc. They have some activity briefing in the briefing to introduce what to do in summer and what we might...

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Thank kkhk2015
Tokyo, Japan
Reviewed 1 July 2016 via mobile

This is about the only luxury hotel in the area. The food and the bath were so nice. The rooms need a facelift as some doorknobs were broken and the cupboards were worn out but the overall experience especially with the view of the ocean. I didn't think that the staff were extraordinary but they did their jobs well. The...

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Thank kiyeran
San Diego
Reviewed 30 June 2016 via mobile

Awesome location (right on the water with amazing views). Multiple types of hot springs. Food is pretty awesome as well. It's not cheap, but will worth the spend. Don't forget to go to the look out point. You'll get a 360 point view of Shiretoko. Simply awesome.

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Thank Eve Y

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms

Additional Information about Shiretoko Grand Hotel Kitakobushi

Address: 172 Utorohigashi, Shari-gun, Shari-cho 099-4355, Hokkaido
Region: Japan > Hokkaido > Shari-gun > Shari-cho > Utoro Onsen
Price Range: $167 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shiretoko Grand Hotel Kitakobushi 3.5*
Number of rooms: 181
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Questions & Answers

Here's what travellers have asked, with answers from Shiretoko Grand Hotel Kitakobushi staff and other travellers.
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Questions? Get answers from Shiretoko Grand Hotel Kitakobushi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room with direct harbor and bay view.”
 of 5 bubbles cyshiau, 9 Oct 2016 | Read review
“The room with the ocean view.”
  • The telephone in my room was mis-labelled from Rm 514 to Rm 513.
 of 5 bubbles TomSom1962, 20 Aug 2016 | Read review
“Top floor facing the pier will be best”
 of 5 bubbles HXZ_HZX, 1 Aug 2016 | Read review
“The West Annex are newer but mostly tatami rooms”
 of 5 bubbles 520cyw, 12 Jul 2016 | Read review
“Do not go for the cheapest Japanese style rooms”
 of 5 bubbles _ckohbox, 8 Jun 2016 | Read review
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