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Hotel looks really nice online. Maybe its like a club med in Japan's beautiful Hokkaido and it would be great for the kids. At USD$500 a night/room, I definitely expected more... a lot more! In general, this might be a good value at $350. at...More
We had dinner at 32/f Tsubaki Salon. Five adults and two kids. After 60 mins, after all six members of our group had finished our meals, my daughter was still waiting for her beef steak. We ordered medium cooked rib eye steak for her 60...More
1 Thank Raymond L
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE TomamuResponded 1 week ago
Dear Raymond L,
We do sincerely apologize for the concerns you experienced during your dinner. We have shared your comments with our team at Tsubaki salon to provide better service. Guest comments allow us to continue to improve and offer the experiences expected.
No value for money. Overcrowded. I have had better breakfast at business hotels.
If you want to spend 700 dollars a night to ski, this is the place for you.
It is not a resort. It is not luxury, by any means. Better to stay...More
Thank Christopher T
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE TomamuResponded 10 July 2017
Dear Christopher T,
Thank you for staying at Hoshino Resorts Risonare Tomamu and taking the time to give us a review.
I regret to hear that your recent visit did not meet your expectations. I will share your review with the rest of the team...More
Amazing Hotel and amazing room!! We stayed 2 nights on the 25th floor. View is great! Service is Great! Facility was great with indoor pools, outdoor activities, Onsen! Ah... Onsen was my favorite part. My daughter enjoyed the Mina-Mina beach and it's trampoline thing. We...More
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE TomamuResponded 9 July 2017
What a great feedback we have received from you! The team and I are absolutely happy to hear that you had such an enjoyable stay here at Hoshino Resorts Risonare Tomamu.
We truly appreciate your genuine compliments. As we’re offering various activities and...More
This is a great resort for families. Extremely friendly and helpful staff, huge room with family sized spa. We usually dined at the Platinum restaurant- with panoramic views of the mountain and great french toast, and occasionally Nininupuri dining centre (surrounded by trees). Food was...More
2 Thank James_Sydney_World
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE TomamuResponded 6 April 2017
Thank you for taking time to review our hotel and kind comments. We strive to provide a great hotel experience for all guests no matter what season our guests visit and stay with us. During the summer season, you could see the sea...More
USD 301 - USD 771 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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