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We welcome you with warm hospitality at a purely Japanese atmosphere, clean and nostalgic hotel.Classic Japanese style wooden architecture and interior.Sumiyosiya's original kaiseki cuisine uses seasonal local ingredients and includes local specialities called "Torimawashibachi." Also recommended is free flow natural hot spring directly from our own source.We can offer rooms with private bath.We are loved by our many dear guests as a lodge for skiing, snowboarding.Only 3 minutes walk to moving walkway(Yu-road)leading to Nozawaonsen ski area.
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Well situated (for skiing) in Nozawaonsen, itself famous for its centuries old hot springs, this entirely wooden ryokan is simply marvelous in every respect. From the front desk welcome from Hiroyasu and Kanga to the gentle efficient service from meal servers, we loved every minute. Traditional breakfasts are varied and tasty; the half board option including a magnificent banquet dinner one nite is a must and of course the onsens are a wonderfully refreshing way to begin and end each day. Can’t recommend this hotel highly enough.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 4 nights at Sumiyosiya with my partner and 4 children, and we had a blast of a time! The staff was friendly and warm, and made our stay so enjoyable.
Hiroyasu-san was very friendly, and spoke good English and could help us with directions and guidance to the town.
The rooms were nice, big and very clean and spacious. The futons were so warm and comfortable that it was so difficult to wake my kids up in the morning.
Best of all, the outdoor onsen. After a day snowboarding, it was such a joy to get back to a nice onsen! The outdoor onsen was particularly beautiful and the feeling of sitting outdoors, soaking in the hot onsen waters and watching the snow fall was just such a treat!
They also provide a wonderful service where you can leave your wet ski clothes (jacket, pants, gloves) with them (before 6pm) and it will be returned to you dry by the next morning, all ready for your next trip out!
Nozawa Onsen itself is really beautiful and nice, and staying at Sumiyosiya just enhanced the experience even more!!
All of us really enjoyed it and we are already thinking of coming back again to enjoy the snow and the beautiful onsen!
Thank you Hiroyasu-san and all the staff for making our stay so enjoyable!!
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Date of stay: December 2014
Cleanliness
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Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at Sumiyosiya in early April for 5 nights and had a wonderful experience. Hiro answered all our questions and the staff were very helpful. This Ryokan has a hot spring inside the hotel. We used it everyday although if you have never been in a hot spring before, I would recommend running the cold water before you get in as the water is very hot. Also google onsen etiquette in Japan so you can come prepared. There was still enough snow to ski and we were dropped at the ski lift by the staff whenever we wanted to go. It was the off season so very quiet. This also meant many of the restaurants in town were closed. Luckily we had booked 2 dinners at Sumiyosiya and I must say we should have booked more. The food was a real highlight and when included with your room we thought it was good value. The hotel is located in an old corner of town near the villager's only hot spring. There is a little shop on the corner that sells corn freshly cooked in the hot spring so do yourself a favour and try some. Just across from the hotel on the hill overlooking the valley is a foot hot spring where you can sit and soak your feet, drink your beer and look at the view. We stayed in the Japanese style room and the futons on the floor were very warm and comfortable. We travelled with our 10 and 12 year old kids so appreciated being put at the very end of the hotel. We could relax there and not worry too much about noise when the kids got a bit excited. The walls in Japan are thin so you still need to be mindful of your neighbours. We would stay here again if we go back to Nozawa. Its not cheap but it is an experience you wont forget so worth the investment.
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Date of stay: April 2015
Cleanliness
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Trip type: Travelled with family
Room Tip:With kids the room at the back of the hotel unless they never make a noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a family of 2 adults 3 kids ( 2 x 14yo and 1 x10) we stayed here in January for 7 nights and could not have been happier. Every aspect of our stay went far beyond our expectations. We felt like VIP guests the entire time.
I am nearly lost for words at how wonderful our stay here was- from the exceptional service from Hiro-san and his staff, to all the benefits of this particular ryokan.
Having use of a laundry, the private in house onsen ( one inside and one outside- swapping nightly at 7pm for each men/ ladies), the drying room downstairs as well as being able to place your wet ski gear in a basket each night and have it delivered back to your room each morning are just some of the perks.
We stayed in a traditional Japanese style room with an ensuite. We only used the ensuite half the time as we preferred to use the in house onsen. Both rooms were very spacious and well equipped.The hotel itself is right near Yu- road moving walkway which is the access point to the ski area. It is an easy 3 minute walk to the main shopping and dining precinct.
One evening I stupidly left my ski boots and googles at a nearby shop . I can speak a very small amount of Japanese and could have gone to collect later the next morning but I did enquire as to what time the shop would open. Before I went to collect the boots straight after breakfast Hiro had organised for my boots to be collected!!!!!! The boots were brought to me , even though I was the one who had left them behind.
Hiro arranged most of our restaurant reservations- a must for Nozawa Onsen as restaurants are small and easily book out. We had one traditional dinner in the ryokan ( the kids were a little daunted by some courses) of an amazing standard as well as beautifully presented.
It is quite clear that the staff are happy to be working here and always there to help you. Service of the standard of Sumiyosiya will be hard found anywhere else in the world.
THANKYOU- we will return.
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Date of stay: January 2015
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Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When choosing a hotel for your honeymoon, you don't want your partner to feel like you went with a second best option. Our stay at Sumiyosiya blew us away with their warmth, professionalism, food (the dinner was amazing) and hospitality. A true five star experience and we can't wait to come back here some other time. Hiro our host was able to give great dinner recommendations and even give us tips as to which ski courses to avoid as a beginner.
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Date of stay: December 2017
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed seven nights in this traditional ryokan with private onsen. Whilst you can choose between the Japanese and western style room and breakfast, I recommend the Japanese to better experience the tradition. We had one kaiseki dinner included, which was simply fantastic. The hotel is very quiet, the stay feels very private and the location is in close proximity to the town centre and elevator to the ski slopes. The only minor thing is that there should be more storage in the room. I am really sorry for not knowing / remembering all the names, but all staff we encountered was really great. Hiro (the always present man at the reception) was ten out of ten, and everyone made us feel very welcome. Big thank you to all of you. We had an extremely good experience.
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Date of stay: January 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IN SHORT : We loooovvved our stay at Sumiyosiya ! The other reviews are pretty much spot on ... Yes, Sumiyosiya is really that grrrreaat :-)
SOME DETAILS : Do however take note that ryokans typically have little hanging room and shelves / drawers for clothes, so we had to "live out of our suitcases" for 5 nights ...
Also, we had two 6 footers in our group, both of whom, after a few days, got tired of crouching perpetually (cos of the low beams and door frames) when in their rooms ! ...
These "drawbacks" are typical of all the ryokans we've stayed at, so, it ain't Sumiyosiya's fault ! :-)
LASTLY : For food, we'd recommend Sumiyosiya's daily breakfast, Billiken, Corner Steakhouse, the apple flavoured sorbet-like soft serve at the casual joint right next to Uenotaira Station (gondolas) on the slopes, and the vanilla soft serve from the small shop on the left of Sumiyosiya !
We'd avoid Waka Giri, and the expensive kaiseki dinner at Ryokan Tokiwaya ...
To Hiro, Kengo and The Gang @ Sumiyosiya, we can't thank you enough ... Arigato-gozaimasu !
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Date of stay: March 2017
Value
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Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay at Sumiyosiya and Nozawa Onsen was the highlight of our trip in Japan. Everything about our stay in this ryokan was wonderful and felt genuinely authentic - far surpassing other ryokan we stayed in during our travels. We will definitely come back someday.
The ryokan is conveniently located very close to the 'travelator' that takes you to the ski resort. It is also near the convenience store and right next to the adorable onsen used by the villagers to cook their food. You often see an old villager there boiling vegetables, exactly like they would have done for decades.
The staff are very courteous and go out of their way to help you - both for matters in the ryokan and to help organise ski passes, tours and other activities. Many of the staff speak English, and even those that don't still make an effort to teach you about the foods, onsen, yakuta, etc.
The tatami-floored rooms are delightful, as is the turndown service for the futons. Everything was clean and in great condition.
The in-hotel onsen are well maintained and very convenient after a long day on the slopes.
Lastly, you definitely should try the Japanese breakfast while you are here to enjoy the variety of textures and tastes in the dishes.
I can't recommend Sumiyosiya enough!
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Date of stay: March 2016
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not only our family enjoyed the quaint ryokan with a beautiful view of the mountain and village from our room 'wakana', I was really impressed by the staff there especially the front desk going the extra mile to make our trip in Japan very convenient. I left my passport in the room on the day we left for Kanazawa. I called the ryokan, they found my passport and one of the staff Hiro-San personally hand delivered the passport to me in kanazawa by taking the Shinkansen for about 2 hours. Of course I paid for his return ticket. I was so grateful to him as he took his night-off time to meet me. Love the staff there, would definitely return again.
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Date of stay: April 2015
Rooms
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed as a family for 4 nights at this ryokan for a ski holiday. The ryokan is located very close to the moving footway or Yu-Road which is the quickest and easiest way to get to the snowfield. The interiors of the ryokan are traditionally Japanese, decorated with a great collection of Japanese ski art and ornaments. Bedding is futons but extremely comfy and warm. Nothing is too much trouble, e.g.,the ryokan collects all your wet ski gear in the evening and dries it ready for you when you awake the next morning. Breakfast and WIFI is included in room rate. The food and service is excellent here. The staff at front desk speak reasonable english and recommended as well as booked a variety of well priced restaurants for us. We dined in-house on the last night and enjoyed the ryokan's "kokatsu" dinner. It was excellent! They even collected us from the bus stop when we arrived! This is the best ryokan I've ever stayed in Japan!
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Date of stay: January 2014
Value
Rooms
Location
Cleanliness
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Trip type: Travelled with family
Room Tip:If the rooms had a european pillow option, that would be perfect as westerners are not used to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from N_sumiyosiya, 若女将 at Sumiyosiya Nozawaonsen
It's possible but probably not doable with kids and ski gear. We hired and left our gear at the ski hire place at the snow. I think they charge for leaving your own gear there but it would be worth the hassle as each morning your stuff is waiting for you and each afternoon you have a gentle walk back to Sumiyosiya.
BTW - we loved Sumiyosiya. Very friendly staff. Not sure if there's a kids breakfast but our 18yr old did get a bit over the different types of fish, tofu, eggs, etc for breakfast. The American breakfast could be fine - but you get one choice for the whole time. Enjoy. PS - the icecream at the shop just up from the ryoken sells vanilla swirl icecreams - nice and HUGE.
Thank you very much for your inquiry.
We are sorry we have no rooms with private bath available on those nights.
We hope to hear from you another opportunity.
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