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Hotel Sierra resort Hakuba

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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
we have the largest class of rooms & original hot spring in hakuba.and we serve for you perfect pickup & drop off.Best for family: kids for free. Jr.suite have 2bed rooms.Best for lovers: Grand Twin & Double room are 36m2.Double room's bed is kind size(183cm). All rooms have a jet bus and Free wifi.
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Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Spa
Public Wifi
Breakfast included
Dry Cleaning
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Outdoor pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal
Location
Full view
Getting there
Matsumoto Airport57 km
Toyama Airport61 km
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Nearby restaurants
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Nearby attractions
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Reviews (483)
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179 results
Traveller rating
142
30
5
2
0
Traveller type
Time of year
LanguageEnglish
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142
30
5
2
0
Show reviews that mention
All reviews green curry miso soup junior suite mulled wine private onsen free popcorn free food and drinks coffee milk tokyo station ski slopes the bus breakfast buffet is hotel offers free fabulous hotel beautiful lounge the free shuttle service japanese restaurant
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1 - 5 of 179 reviews
Reviewed 7 August 2018

The Resort itself is quite a way from anything else so make sure you grab a shuttle schedule if you're looking to get out and about! The staff here are incredibly professional and helpful, and will assist you with planning your ski excursions as well...More

Date of stay: February 2018
1  Thank KatelynGrace
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded 24 August 2018

Thank you very much for your positive review. We are happy to hear that you enjoyed your stay in our resort! Hope we will welcome you back near future.

Hotel's Favourite
Reviewed 17 March 2018 via mobile

My wife who is from the Philippines wanted a white snowy honeymoon and Japan delivered in style. From the moment we entered the reception and were given an upgrade to the moment we left was magical. The staff were beyond helpful and i never had...More

Date of stay: February 2018
Thank ellaford2001
Response from SierraWork, フロント at Hotel Sierra resort HakubaResponded 2 April 2018

We are happy to hear you had a great honeymoon. It was an honor having you, especially for the occasion. The green season will not disappoint you!

Reviewed 23 April 2018

Highly recommended. Wonderful resort with lovely views of the mountains. Great selection of food for breakfast and loved the free curry and dessert soups! Room was spacious with views from our window. We booked the onsen a few nights and enjoyed the warmth in the...More

Date of stay: December 2017
1  Thank cathylu94
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded 9 May 2018

Thank you very much for choosing our hotel!! We are very happy to hear that. We are looking forward to seeing you again! Thank you!

Reviewed 7 April 2018 via mobile

We have just spent 4 days at the hotel Sierra resort. The service was amazing starting with our pickup from the station by a lovely driver, to then being driven each day to wherever we needed to go including going skiing in Goryu a ski...More

Date of stay: April 2018
1  Thank sueskis59
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded 9 May 2018

Thank you very much for choosing our hotel!! We are happy that you had a great time in Hakuba! We are looking forward to seeing you again! Thank you.

Reviewed 7 April 2018 via mobile

When traveling to Japan during winter - ski is a must! We picked Hakuba valley since it is good and accessible.. We decided to take a good hotel and have a lovely ski vacation. We weren’t disappointed with the results. This hotel is great, large...More

Date of stay: January 2018
Thank Hottiekottie
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded 9 May 2018

Thank you very much for your advice. We should brush up our service. We hope you had a good time!! Thank you very much!

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Questions & Answers
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sixchips
24 July 2018|
AnswerShow all 2 answers
Response from SierraWork | Property representative |
Thank you very much for your interest in our resort! Unfortunately, its not walkable distance to the central of village, so you need to take our shuttle bus to get dinner. It takes about 10-15 minutes by bus. If you have any... More
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JENKINSWILSON
28 July 2017|
AnswerShow all 4 answers
Response from SierraWork | Property representative |
Thank you so much for contact us, and answering the question! We have a public onsen, and 4 private onsens. these are not allow to wear swim clothes. If you would like to go to private onsen, please let us know when you... More
1
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Hayleey95
2 November 2016|
Answer
Response from SierraWork | Property representative |
Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
1
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Room Tips
"Woods view or (I had the main area and saw the children playing in the snow and was beautiful) avoid being..."
christineyvonneh
23 Jan. 2018
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"Rooms are basic and wood for log fire will cost you an extra 1000 Yen per day for them to light and look..."
V8374RLrobertf
21 Jan. 2018
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"We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
paulchu1
27 Mar. 2017
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"Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
chungsenl
16 Mar. 2017
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PRICE RANGE
USD 186 - USD 592 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sierra resort hakuba hotel hakuba-mura
LOCATION
JapanChubuKoshinetsuNagano PrefectureHakuba-muraHakuba happou Onsen
NUMBER OF ROOMS
74
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