We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Sierra resort Hakuba

449 reviews
Save
Traveller (425)
Room & Suite (250)
Dining (59)
Other hotels you may like
See all
Nearby Hotels
Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“green curry”(22 reviews)
“free snacks”(10 reviews)
“fish soup”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hotel Sierra resort Hakuba
Special Offer: Package Deal
Contact Info
Name/address in local language
Other hotels you may like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (449)Write a Review
Filter reviews
169 results
Traveller rating
134
28
5
2
0
Traveller type
Time of year
LanguageEnglish
More languages
134
28
5
2
0
Show reviews that mention
All reviewsgreen curryfree snacksfish soupmulled winejunior suitered and white wineapple juicepublic onsenice lolliesfree riceicy polestokyo stationprivate onsensski fieldsthe busfoot spaheated water
FilterEnglish
Updating list...
1 - 5 of 169 reviews
Reviewed 2 weeks ago via mobile

The place is a little out of the way from central happo but the free shuttle service to bus terminal and train station makes up for it. Also provides transportation to/fro restaurants around happo for free. Front desk service is outstanding. Very sincere and attentive....More

1  Thank FredS_pore
Reviewed 2 weeks ago

Sierra resort was recommended to us by friends, and I'm so glad we stayed there. The rooms were spacious, the facilities were excellent. It is a little way out of the village, but close to our favourite slopes, so a balance. The staff at the...More

Thank LizD_family5
A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

Just got back from 8 nights at this hotel with the family (2 adults and 2 children aged 6 and 4). Hotel Sierra is amazing - the rooms are big and comfortable and the staff go out of their way to make sure you have...More

Thank A TripAdvisor Member
Reviewed 3 weeks ago

Stayed fro 5 nights, the resort is located on the outer north of the main area but this wasn't really an issue. There are shuttle buses that pick you up from the main train station and also hourly buses that do a loop through the...More

Thank Christine Yvonn... H
Reviewed 3 weeks ago

My son and I shared a twin room. Well appointed with a beautiful view into the surrounding forest. The staff are super friendly and helpful. The hotel grounds are so relaxing and the Onsen after a days skiing is so relaxing. Fresh Japanese food is...More

Thank chesterpacific
View more reviews
PreviousNext
12345634
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Pool
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 191 - USD 540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Hakuba-mura
#1 Family Hotel in Hakuba-mura
#1 Luxury Hotel in Hakuba-mura
#1 Onsen Hotel in Hakuba-mura
#1 Spa Hotel in Hakuba-mura
#10 Romantic Hotel in Hakuba-mura
#12 Best Value Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 191 - USD 540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Hakuba-mura
#1 Family Hotel in Hakuba-mura
#1 Luxury Hotel in Hakuba-mura
#1 Onsen Hotel in Hakuba-mura
#1 Spa Hotel in Hakuba-mura
#10 Romantic Hotel in Hakuba-mura
#12 Best Value Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (425)
Room & Suite (250)
Dining (59)
Pool & Beach (9)
Amenities (218)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
JENKINSWILSON
28 July 2017|
AnswerShow all 4 answers
Response from SierraWork | Property representative |
Thank you so much for contact us, and answering the question! We have a public onsen, and 4 private onsens. these are not allow to wear swim clothes. If you would like to go to private onsen, please let us know when you... More
1
Vote
Google Translation
Hayleey95
2 November 2016|
Answer
Response from SierraWork | Property representative |
Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
1
Vote
Google Translation
Jemma H
31 July 2016|
AnswerShow all 4 answers
Response from jdf21st | Reviewed this property |
Small ski rental shop at hotel has enough kit, if a bit standard, all good quality and reasonable - if in doubt ask their Staff (this is a good general rule at Sierra Resort!) There are other outlets e.g. near Happo-one, of... More
1
Vote
PreviousNext
1234
Room Tips
"Woods view or (I had the main area and saw the children playing in the snow and was beautiful) avoid being..."
Read review
"Rooms are basic and wood for log fire will cost you an extra 1000 Yen per day for them to light and look..."
Read review
"We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
Read review
"Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing