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Hakuba Tokyu Hotel

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200 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Greater London, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Very good hotel with plenty of space. Rooms were large and very clean with good facilities, very comfortable. Food was very good, and traditional, and the staff were great. There is a Japanese spa but we didn't try it although our friends did. Overall no complaints at all and would recommend.

Thank kevinchoi88
Dubai, United Arab Emirates
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2016

We were a family of 9 so we booked three rooms. The rooms were spacious and the beds were very comfy. The children enjoyed the play area they have in the lobby. The staff were very nice and did their best to accommodate all our needs. After a long journey to Hakuba, the hospitality of the staff and the complementary... More 

Thank Ahmad_AlSalahi
Bangkok, Thailand
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 May 2016

We have stayed for a night, I must admit the hotel is a bit old but spacious. I was expected the hotel to be better than this, as I believe it's 5 stars hotel in the area, not in term of the Service but Products wise. The Breakfast that they have served with variety of choices. But overall it's just... More 

1 Thank Dechapong S
Sydney, Australia
1 review
Reviewed 6 May 2016

In February we stayed in Hakuba Tokyu Hotel. Unfortunately our luggage was delayed and the incredible Hotel staff provided us with all the skiing equipment complimentary. We would like to thank Hotel management and staff, especially Yasuda, Hasse and Romain for their perfect hospitality. This was our third time at Hakuba Tokyu Hotel and we highly recommend it and we'll... More 

Thank irinashch2016
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 April 2016

My family and I have returned to the Hakuba Tokyu Hotel on several occasions, highly recommended for the wonderful Japanese service, comfortable rooms and excellent location, only a short bus direct from the door to to the slopes. With all of these glowing notes aside however, I cannot forget to mentioned the two highlights of this Hotel; Firstly, the spectacular... More 

Thank jasmine_travels_solo
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2016 via mobile

We just spent four wonderful nights at the Tokyu Hotel in Hakuba. The hotel is in a great location close to all the ski resorts in Hakuba, very friendly and attentive staff, large rooms with separate toilet, bathroom facilities with all rooms with balconies. Bed are firm and very comfortable. The highlights of this hotel for us were the Onsen... More 

Thank Paul S
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 March 2016

Quite spacious rooms even though we had two large single beds. Hotel provides shuttle to bus and train station and sometimes even to restaurants. They will book restaurants for you. Breakfast was very good. A few good restaurants within walking distance but if you want some supplies you have to get shuttle to train station and walk to either the... More 

Thank joolles
Sunshine Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2016

We stayed at the Tokyu for a week and were very impressed with the service, rooms, location (ski shuttles stop right of the hotel) and breakfast. I definitely recommend taking the breakfast option upon booking as each day's fare is a large selection of Japanese-style options plus Western eggs, bacon, coffee, pastries etc. With little else available in the area,... More 

Thank Sasha H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2016

We arrived at Hotel Tokyu on the 12th February, checked in a staff were great helped with baggage and explained the facilities that were available, after breakfast a medical emergency occurred with a member of our group, could not praise the management and staff enough for their assistance, at the end of the day we shipped out our un well... More 

Thank Leon L
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 February 2016 via mobile

In all honesty, not humongous rooms but exceptionally big given Japanese standards. Spent my 2016 ski holiday in Hakuba and put up at this hotel. The hotel's design is dated but very well maintained. Charmingly tucked in a corner of the Hakuba valley amidst the woods, but just a 5min can ride from the heart of village. The hotel bar... More 

Thank Geoffrey G

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hakuba Tokyu Hotel

Address: 4688 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $219 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hakuba Tokyu Hotel 3.5*
Number of rooms: 102
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Also Known As:
Hakuba Tokyu Mura
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Hakuba-mura
#7 Romantic Hotel in Hakuba-mura
#16 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hakuba Tokyu Hotel staff and other travellers.
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Perth, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms on the mountain sides for a better view”
 of 5 bubbles Ahmad_AlSalahi, 17 Sep 2016 | Read review
“Ask for double bed and rooms with mountain outlook not on the car park side.”
 of 5 bubbles joolles, 9 Mar 2016 | Read review
“Breakfast is excellent!”
 of 5 bubbles 506sashah, 1 Mar 2016 | Read review
“Ensure you request a room that can have two three quarter beds fit comfortable.”
 of 5 bubbles leonl171, 29 Feb 2016 | Read review
“choose room on the opposite where parking and outdoor onsen is”
 of 5 bubbles olivensthlm, 13 Feb 2016 | Read review
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