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Hakuba Springs Hotel

161 reviews
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Traveller (29)
Room & Suite (144)
Dining (5)
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Overview
  • Excellent69%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible0%
Travellers talk about
“short walk”(23 reviews)
“the bus”(29 reviews)
“jacks bar”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (161)Write a Review
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106
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All reviewsshort walkthe busjacks barservice excellencefront desk staffhotel breakfastski lockersjapanese staffsmall supermarketother resortslovely onsenstaff went out of their waylocal shuttleski holidayrooms are greatin housebit dated
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11 - 15 of 149 reviews
Reviewed 4 weeks ago

For our first winter trip ( we are from a tropical country), Hakuba Springs was one of the hotels we stayed at. It is located where the action is and though we don't ski, it is nice to see skiers on their way to the...More

Thank Valerie C
Response from Charles A, General Manager at Hakuba Springs HotelResponded 3 weeks ago

Dear Valerie C, Thank you for choosing Hakuba Springs Hotel as your preferred choice of accommodation for your recent winter vacation. We are certainly blessed with our hotels location and pleased to hear that you found our many local restaurants, bars, shops and proximity to...More

Reviewed 4 weeks ago

We stayed for 7 nights to experience winter in Hakuba. Charles and Sachi were the perfect hosts, no request was too hard, and their enthusiastic customer service focused attitude was one of a kind. They made us feel "home away from home" They organised pick...More

2  Thank MTBGalaxy
Response from Charles A, General Manager at Hakuba Springs HotelResponded 3 weeks ago

Dear MTBGalaxy, Thank you for taking the time to leave such a detailed five star review following your recent stay with us. We are thrilled that you enjoyed your stay, and that you found our hospitality warm, helpful and accommodating. I really do appreciate our...More

Reviewed 9 January 2018 via mobile

We stayed here for four nights and would highly recommend. Really clean and comfortable, super warm and close to so many things!! They made it really easy for us to hire ski gear and local restaurants are close walking distance. A great place to stay!...More

Thank amylA2920JK
Response from Charles A, General Manager at Hakuba Springs HotelResponded 11 January 2018

Dear amylA2920JK, Thank you for taking the time to write and letting us know about your recent experience at Hakuba Springs Hotel. I was thrilled to read that the team made everything so easy for you and delighted to hear that you highly recommend us...More

Reviewed 5 January 2018

My Sister and I stayed here in Mid December 2017 and were completely blown away by the incredible service provided by all Staff at the Springs Hotel and in particular Charles from the Front Desk and Sachi the restaurant manager. Their above and beyond approach...More

1  Thank Emma_Aus1
Response from Charles A, General Manager at Hakuba Springs HotelResponded 11 January 2018

Dear Emma_Aus1, Thank you kindly for taking the time to share your experience of your recent stay. This is exactly the type of stay we strive to create for each and every guest, and I was delighted to read that you truly enjoyed the Hakuba...More

Reviewed 3 January 2018 via mobile

We had a really great stay here while the rooms are not 5 Star they are really comfortable. The Onsun was also very nice the staff were really helpful and nothing was too much effort I would thoroughly recommend it if you are staying in...More

Thank Tony F
Response from Charles A, General Manager at Hakuba Springs HotelResponded 5 January 2018

Dear Tony F, I was truly delighted to hear of your experience on your recent stay at Hakuba Springs Hotel. Furthermore, so pleased that you enjoyed our comfortable guest rooms, attentive staff and in-house onsen facilities. Thank you again for your review and we look...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Concierge
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
USD 167 - USD 692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms
Details
Price range
USD 167 - USD 692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms
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Traveller (29)
Room & Suite (144)
Dining (5)
Amenities (27)
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Room Tips
"Rooms facing the back part of the hotel offers great views."
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"any room is fine"
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"We chose a deluxe twin/shared room for extra space, but realistically probably didn't need it."
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"Request a room at back of hotel as these have views of mountain"
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