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Hakuba Springs Hotel

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Hakuba Springs Hotel
Hakuba Springs Hotel
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141 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Reviewed 22 January 2017 via mobile

It's hard to rate this place as on the one hand the people are amazingly friendly and helpful, it's comfortable, and it's clean. However the breakfast is woeful when you need heartiness for a day on the snow and it's a bit dated. We ended up getting breakfast on the slopes. The restaurant is good, but it's expensive (brace yourselves...

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Thank Patricia F
Melbourne, Australia
Reviewed 13 January 2017

This was a great hotel for a week away skiing, location was fantastic to get to all the different skiing areas. Room was small but cosy and really when you are away to ski what else do you need but a comfy bed, a warm shower and a lovely onsen. The staff were fantastic and really helpful with great recommendations...

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Thank merrinbamert2017
Sydney, Australia
Reviewed 12 January 2017 via mobile

If you want to ski in Hakuba, this is a great place. The rooms are simple and the bathrooms are super simple (and cosy), but it's walking distance from some ski slopes, and a few mins walk to the bus terminal where you can catch buses to other ski slopes. The staff are AMAZING... super friendly and always happy to...

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Thank Jago83
Hong Kong, China
Reviewed 6 January 2017 via mobile

My stay at Hakuba Springs exceeded my expectation. The staff were very friendly and resourceful. always greet guests with a big smile. the room is spacious and clean, although it is a bit old. there are free shuttle buses connecting to major slopes (happo one, goryu and hakuba 47), which is very convenient. Also, the hotel is located at the...

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Thank Gloria L
Adelaide, Australia
Reviewed 2 January 2017 via mobile

Awesome staff at the front desk, good location (10 minute walk to the gondola carrying ski gear and lots of restaurants nearby). Room cleaning a bit lacklustre and breakfast hit and miss. Bring your own pillow!

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Thank Heather W
Melbourne, Australia
Reviewed 5 June 2016 via mobile

We came to Hakuba towards the end of their ski season and there wasn't as much snow around as in previous years. Still plenty of snow higher up in the mountains. We did 3days of skiing. The friendliness and helpfulness of the front office staff were exceptional and made our stay at the hotel most enjoyable. Although the hotel itself...

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Thank 728trudi
South Australia, Australia
Reviewed 2 April 2016 via mobile

We stayed four nights in Hakuba springs hotel recently in March, and found the staff to be extremely helpful and were a pleasure to deal with. We have to say however that the hotel self we found to be of an average standard. For example: bed was not made daily, and sheets had not been changed for four days. Although...

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Thank sophia5500
Queensland, Australia
Reviewed 26 March 2016 via mobile

This Hotel really has their act together. From the moment you arrive the service is second to none. The food is excellent, especially for dinner and the reception staff really are the most friendly and helpful we have ever come across. The fact that the Onsen is a part of your stay for no extra cost is great too. When...

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Thank KyleeNorm
Perth, Australia
Reviewed 16 March 2016

Ok not to sure where to start first time snow ,cold country ,skiing , people ,loved loved everything Hakuba had to offer and more. And this Hotel was brillant . Got in at 12.00 pm they were waiting for us and service straight off was brillant. So wish I was back there now....

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Thank geminideb10
Reviewed 13 March 2016 via mobile

Stayed for one week in Feb-March 2016 on a ski trip. Could not fault a thing. The location is cental and a short walk to the bus terminal. The shuttle busses for several ski areas stop right at your front door. The Onsen is excellent. Staff were friendly and helpful and there is a restaurant and bar attached. Rooms were...

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Thank Andrew H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
Food & drink at the hotel
Hakuba Springs Bistro
Hakuba Springs Bistro
Cuisines: French
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
In the heart of Happo village, minutes away from the Happo-one gondola. All western comforts you would expect, and staff who go out of there way to ensure your comfort and enjoyment in Nagano. Beautiful views of the mountains, free internet access, rental shop outside the front door, and delicious dining choices in the hotel and nearby. ... more   less 

Additional Information about Hakuba Springs Hotel

Address: 5090 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $180 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hakuba Springs Hotel 3*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Hakuba-mura
#9 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hakuba Springs Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a deluxe twin/shared room for extra space, but realistically probably didn't need it.”
 of 5 bubbles dfjruss, 13 Mar 2017 | Read review
“Request a room at back of hotel as these have views of mountain”
 of 5 bubbles karins165, 13 Mar 2017 | Read review
“We had a room at the front which had great views.”
 of 5 bubbles suemJ5573VP, 11 Mar 2017 | Read review
“Make sure you ask for one of the front rooms for an amazing view of the ski fields”
 of 5 bubbles BenLane76, 7 Mar 2017 | Read review
“High floor is quited, there is a sports bar at first floor.”
 of 5 bubbles , 23 Jan 2017 | Read review
5 of 5