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    Hakuba Luna Hotel

    4777-1 Wadano, Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (19)
          Room & Suite (8)
          Hotel & Grounds (62)
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          Overview
          • Excellent68%
          • Very good22%
          • Average5%
          • Poor4%
          • Terrible1%
          Travellers talk about
          “sakka lift” (10 reviews)
          “games room” (8 reviews)
          “rec room” (4 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Wheelchair Access
          Ski-In / Ski-Out
          3.0 Star Hotel
          All hotel details
          Hotel Montblanc Hakuba
          150 reviews
          #8 of 101 hotels in Hakuba-mura
           
          Wadano Forest Hotel
          42 reviews
          #4 of 101 hotels in Hakuba-mura
           
          Phoenix Hotel
          104 reviews
          #6 of 101 hotels in Hakuba-mura
           
          Hotel Sierra resort Hakuba
          412 reviews
          #1 of 101 hotels in Hakuba-mura
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (105)
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          1 - 5 of 105 reviews

          Reviewed 4 weeks ago

          This is a small, boutique property without the hefty price tag. We skied in late Feb 2017, excellent snow still at Hakuba. Luna Hotel is so close to the Happo One lifts, a five minute walk in ski boots and you are home! Great position...More

          Thank gordeb1
          Reviewed 3 April 2017

          We had a lovely week skiing Happo-one and were grateful for the assistance from David and his staff. The proximity to the lifts is excellent, basically across the road to children's easy slopes. There are enough restaurants locally to keep you interested. You are dependent...More

          Thank Steve L
          Response from David C, General Manager at Hakuba Luna HotelResponded 9 April 2017

          Thanks for the feedback - we're glad you enjoyed your stay. We totally understand your comment about the room size; most rooms in Japanese hotels are small by western standards. Sorry to hear that the drying room facilities were a bit overloaded - noted for...More

          Reviewed 9 March 2017

          We were told Hakuba Luna had a make-over in 2016 and now includes en suite bathrooms in all rooms. The hotel is located in the Wadano forest area, about 100 metres from the Sakka ski lifts at Happo One mountain. The free shuttle to other...More

          Thank Glenn-in-Sydney
          Response from David C, General Manager at Hakuba Luna HotelResponded 9 April 2017

          Thank you very much for the comprehensive feedback - we are very glad you enjoyed your stay, and appreciated your friendly company throughout your stay. We hope to see you back in the Luna again on a future visit!

          Reviewed 11 February 2017

          We arrived at. Luna with our young adult offspring at 3am to find a warm welcome with warm rooms warm,lights on and instructions regarding breakfast clearly explaind. Breakfast was excellent btw! This service was continued throughout our stay and David was brilliant with his advice...More

          Thank t0msydney
          Response from David C, General Manager at Hakuba Luna HotelResponded 15 February 2017

          Thank you very much for the warm feedback - we are so glad you enjoyed your stay with us, and we look forward to welcoming you back in the future.

          Reviewed 11 February 2017

          We really enjoyed our stay at Luna- it exceeded our expectations and we felt very fortunate to have stayed there. Luna is a very comfortable, convenient and friendly place to stay. David, the manager, and his wife Yumi and staff made us feel welcome, often...More

          Thank daisyscout2016
          Response from David C, General Manager at Hakuba Luna HotelResponded 15 February 2017

          Thank you very much for the feedback - we are so glad you enjoyed your stay with us, and I will be sure to onpass your kind comments to our staff. We hope you will have the chance to come back!

          Hotel Montblanc Hakuba
          150 reviews
          #8 of 101 hotels in Hakuba-mura
           
          Wadano Forest Hotel
          42 reviews
          #4 of 101 hotels in Hakuba-mura
           
          Phoenix Hotel
          104 reviews
          #6 of 101 hotels in Hakuba-mura
           
          Hotel Sierra resort Hakuba
          412 reviews
          #1 of 101 hotels in Hakuba-mura
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Breakfast included
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Room Service
          • Free Parking
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Hotel class
          • Hotel Style
          • #6 Ski-In / Ski-Out Hotel in Hakuba-mura
          • #7 Family Hotel in Hakuba-mura
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 16
          • Reservation Options
          • TripAdvisor is proud to partner with Agoda so you can book your Hakuba Luna Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Japan >
          • Chubu >
          • Nagano Prefecture >
          • Kitaazumi-gun >
          • Hakuba-mura >
          • Hakuba happou Onsen
          Add Photo Photos
          Traveller (19)
          Room & Suite (8)
          Hotel & Grounds (62)
          Nearby
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          Nearby Restaurants
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          Penke Bar & Bistro
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          .10 km away
          Nearby Attractions
          Hakuba Happoone Ski Resort
          613 reviews
          1.20 km away
          Hakuba
          228 reviews
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          Kurashita no Yu
          55 reviews
          1.56 km away
          Hakuba Mini Train Park
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          .99 km away
          Questions & AnswersAsk a question
          Laurinda A
          Thank you for your answer to my first query about onsens. That was very helpful. I have been trying to make a booking request but I am having trouble doing it. I wish to book a room for 2 people from 18/1/16 to 30/1/16. I would like a superior twin with ensuite if possible. On several sites I can see that there is one available from the 19/1/16. Could we stay in another room for the first night and then transfer to the twin from the 19th? I have also put in a request through Japan Ski Experience. Thanks for your help Laurinda
          27 July 2015|
          Answer
          Response from David C | Property representative |
          Hello Laurinda, Thank you very much for your enquiry. Certainly you can stay in a Superior Triple with ensuite the first night then move over to a Superior King/Twin with ensuite for the rest of your stay. If you prefer... More
          0
          Votes
          Laurinda A
          Would you tell me if there is an onsen type bath in the hotel? And is there a public onsen nearby?
          25 July 2015|
          Answer Show all 2 answers
          Response from David C | Property representative |
          Thank you very much for your query. Whilst The Luna Hakuba Hotel does not have a onsen bath itself, we do have several excellent baths close by. A twelve minute walk in one direction will take you up to Azekura Sansou... More
          0
          Votes
          Room Tips
          "Perfect for family holiday requirements."
          Read review
          "We didn't stay in the hotel but in a luxurious Chalet nearby managed by the Luna Hotel staff."
          Read review
          "Big rooms for families."
          Read review
          "Although it has Wifi it was of poor quality and often didn't work"
          Read review
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