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The Ridge Hotel & Apartments

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Ridge Hotel & Apartments
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103 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Sydney, Australia
Reviewed 16 January 2015

This hotel is incredible. The service is perfect, everyone there knows us by name. the massage is incredible, Luke does something brilliant with oils. Luke, if you're there, you helped me get to sleep every time you massaged me. You're that good. Rachel is a great replacement for Brendan, the old Food and Beverage Manager, someone who we loved dearly....

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1Thank Jack H
Gold Coast, Australia
Reviewed 7 January 2015

Just got back from 2 weeks in Hakuba. While this was our 3rd Xmas in a row at Hakuba it was our 1st stay at The Ridge. An awesome location, very nice & practical apartments, excellent facilities & above all outstanding staff. The staff were friendly, very accommodating & knowledgeable of the area & ski/ride conditions pending the weather. I...

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Thank DwadeSheehan
brisbane
Reviewed 7 June 2014

We stayed in the Penthouse room for 7 nights towards the end of the season. The hotel was basically vacant at this time, but the Brendan and the staff still went out of there way to make us feel welcome. Whilst they have 2 bed suites, we chose this room because of the promise of the remarkable view and we...

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3Thank spencerlove
Sydney
Reviewed 12 April 2014

We had a wonderful 7 nights staying in this hotel with a group of friends. The hotel offers everything you could possibly need. Brendan on staff is knowledgable about the area and always ready to help with advice or information. Luke, the in-house acupuncturist/masseur, was invaluable when my son twisted his knee on his first day skiing. The rooms are...

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1Thank RRolli
brisbane
Reviewed 4 April 2014

We stayed here during spring to catch the last of the snow - only a 100 mt flat walk to the Happo lifts. On arrival we were collected from the station by resort staff who were friendly. the resort is amazing! perched atop the hill overlooking Happo village and across the road from ski hire and restaurants this place is...

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Thank jks110
Canungra, Australia
Reviewed 1 April 2014

My Husband and I stayed in the penthouse at The Ridge from 23rd March till the 30th March 2014 and had a fabulous vacation.. The Hotel is spotlessly clean and has been renovated beautifully to a very modern and upmarket Hotel. The decorator has superb taste and the attention to detail has made this hotel an absolute delight to stay...

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Thank shimmyshake
Singapore, Singapore
Reviewed 1 March 2014

Just a quick review - spent 4 nights here with our two children in adjoining rooms for Chinese New Year. Great choice if skiing in Hakuba (although it was the worst ski season in a decade!). Location is (just) walking distance to the ski field or an easy 2 minute drive. Food in the restaurant was great and the bar...

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Thank Stephen M
Perth, Australia
Reviewed 18 February 2014

My wife and I had a fantastic stay here for 6 nights in a mountain view room. From the moment of our arrival until we left, we were offered excellent service by all staff. We were even spoilt with flowers, chocolates, and champagne to congratulate us on our wedding. Daily breakfast, daily shuttle to the large supermarket, assistance with restaurant...

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Thank ElyseJacko
brisbane
Reviewed 19 January 2014 via mobile

Our family , 2 adults and 2 children( 10 &11) stayed at The Ridge apartments for 8 nights in January. We stayed in a 2 bedroom mountain view room. The room was fantastic, with an amazing view from the lounge into the forest. The hotel is picture perfect,set in a quiet forest area about 100 mtrs in from main road....

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3Thank margaretBrisbane
Townsville
Reviewed 14 January 2014

My husband & I stayed here for 7 nights and in a Mountain View Room. The room itself was very big and had a lovely view. The bed itself was quite soft though which I found quite unusual for Japan. The shower & toilet where very tiny however the shower had plenty of hot water and good water pressure. The...

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2Thank Melanie076

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the prestigious Wadano area, only an easy, flat 200m from the base of the largest ski resort Happo One, this hidden jewel offers unparalleled Western style accommodation, luxury amenities and service. Surrounded by restaurants, bars and onsens, The Ridge is the ideal location for everyone. Complimentary buffet breakfast, plus daily shuttle service to supermarket and surrounds, and located opposite the resort bus and ski school collection/drop-off point. ... more   less 

Additional Information about The Ridge Hotel & Apartments

Address: 4608 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $663 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ridge Hotel & Apartments 4*
Number of rooms: 17
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Questions & Answers

Questions? Get answers from The Ridge Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ring or email Michelle and she will advise.”
GailS905, 14 Mar 2017 | Read review
“The Penthouse has the best view”
  • Morning view from the Penthouse
  • Morning view from the Penthouse
EdwardLeung, 4 Jan 2017 | Read review
“All rooms on the second floor had a view. There is a drying room in the basement.”
961MikeH, 7 Mar 2016 | Read review
“If you want a hotel room for a couple, ask for 205, 206 or 207.”
Brisbanestrat, 28 Feb 2016 | Read review
“ask for a room that overlooks the mountain”
dbtripper, 17 Feb 2016 | Read review
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Prices are for 1 room, 2 adults
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