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Aqua Alpine Hakuba

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Aqua Alpine Hakuba
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171 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Reviewed 12 February 2013

Unfortunately I didn't stay at the Alpine hotel however I went there for a a glass of wine after hard day of skiing. I was recommended to visit by Snow Powder Josh with whom I had booked my ski package with. The hotel is really lovely (haven't seen the rooms tho), I ended up getting a nice bottle of Chilean...

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Thank Nanneb
Brisbane, Australia
Reviewed 5 February 2013

We had an excellent stay at Aqua Alpine in January. The staff are excellent and extremely helpful. Organising gear, lessons, lift passes and tours was very good. They did bend over backwards to accommodate every guests needs. The hotel aspects could do with a few improvements. The al-a-carte menu is very basic, the towels are too small and there were...

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2Thank Andrew M
Nagoya, Japan
Reviewed 4 February 2013

Thanks for the “GREAT TIME” I am one of the five that accompanied Jeremy for the two day ski trip/Australia Day. The staff at the Aqua Alpine Hotel is exceptional, Thanks so much Sam, Rob, Jonathan, Leo, Samantha you made me feel like I was at home. The service was phenomenal never a wait for anything. The shuttle was right...

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Thank steve J
Mill Creek, Washington
Reviewed 2 February 2013

The theme of this trip is "It just keeps getting better!". We had a party of 5 with a last minute reservation. The guys at the Aqua Alpine bent over backwards to get us in the weekend of Jan 25-27. We arrived at the train station Friday night and we were met promptly by Rob and Sam. Upon arrival we...

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2Thank Jeremy J
Townsville, Australia
Reviewed 31 January 2013

This year was our 3rd stay at Aqua Alpine in 4 years and although I agree with a reviewer below that the house keeping services need to be addressed in some instances and the ‘dinner / bar menu’ needs to be reviewed to allow for a variety of options including ‘comfort food’ as the set menu did not appear to...

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1Thank Tim P
Sydney, Australia
Reviewed 29 January 2013

We stayed at Aqua Alpine in January for a week and recommend it highly to all especially for families with young kids. The atmosphere was warm and friendly with the Aqua team looking after our needs and providing special attention where required. We were originally in two separate rooms due to late booking on our part but after the first...

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1Thank SusieVenkat
Reviewed 19 January 2013

We stayed at Aqua Alpine Hotel in hakuba in December and enjoyed every moment. We were lucky that there was a good dumping of snow just before we arrived which made the stay there that much better. We found the whole team were friendly and welcoming to both my self and my family. On our arrival my navigation was old...

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1Thank Vbornino
Coomera
Reviewed 18 January 2013

We have stayed at Aqua for the third time in 4 years. It would appear that they simply can't get it together. The food is average, rooms are not getting cleaned, the bar and restaurant are freezing and smell of smoke. Staff members constantly turn the sprinklers on the driveway resulting in wet boots and pants. The heater in the...

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6Thank Iliketotravelcoomera
Sydney, Australia
Reviewed 15 January 2013

This place could not be faulted from the moment we walked in. Suitable for all including families. This place is located wonderfully and the staff are so helpful in every way. They not only had affordable pricing with their food and beverage but excellent service. Staff suggested other great restaurants nearby and would even drive us and pick us up...

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1Thank bianca d
Amsterdam, The Netherlands
Reviewed 13 January 2013

For our family with 3 children, Aqua Alpine was just the right place to stay at for our first skiing trip to Japan. We especially appreciated the level of customer service, and in general the very friendly atmosphere nurtured by the management and staff. The location is quite good, a nice chalet hidden between the trees, but still only 300...

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Thank Patinec

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Free Parking
  • Laundry Service

Additional Information about Aqua Alpine Hakuba

Address: 22203-151 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture (Formerly Aqua Alpine Hotel)
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Number of rooms: 12
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Hotel Style:
#3 Romantic Hotel in Hakuba-mura
#3 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Aqua Alpine Hakuba staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are spacious, quiet, grand window.”
_sefox55, 8 Feb 2017 | Read review
“Garden suites have limited views but have the tatami experience”
RMa7, 27 Jan 2017 | Read review
“Family rooms downstairs”
255060Frank, 27 Jan 2017 | Read review
“Stay in a cottage if you want your own personal ski lodge.”
wayneg238, 14 Feb 2016 | Read review
“Bottom floor has large room with view of the snow right outside your window!”
  • View of large snow piles makes great atmosphere in room
zied0nisr, 4 Mar 2015 | Read review
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