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Aqua Alpine Hakuba

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Traveller (46)
Room & Suite (10)
Dining (9)
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Ratings and reviews
  • Excellent84%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
Suites
Bar/Lounge
Multilingual Staff
Laundry Service
Shuttle Bus Service
Fitness centre
Kitchenette
3 Star Hotel
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Location and contact
22203-151 Kamishiro, Hakuba-mura, Kitaazumi-gun 399-9211, Nagano Prefecture
Name/address in local language
48.9 km to Matsumoto Airport
15 restaurants are within a 0.5 km radius
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Reviews (181)
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Traveller rating
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LanguageEnglish
144
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All reviewsgarden suitenice bar and restaurantmountain spafloor to ceiling glasslog firemountain view roomshort walk up the hillking singlesother guestsski fieldshighly recommend this hotelski packagefamily holidaythe busski hirea great place to staylocal restaurants
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1 - 5 of 173 reviews
Reviewed 23 May 2018 via mobile

Josh and his super team simply can't do enough for you. It started with Mayumi at Japan Powder, such great service. This made me change my ski plans to Aqua. I stayed for 7 nights as a solo guest with my 1st night in one...More

Thank obrienK55
Reviewed 16 April 2018

Great hotel. We actually stayed in one of the three cabins just over the road from the hotel. We were in the middle one which while sleeping 4 is designed for a family 2 adults and 2 children as everyone is in the same room...More

Thank wilson0705
Reviewed 12 March 2018

Heard good things about Aqua Alpine, both the location and amenities were incredible, a short walk to the mountain but even being so close they still offered a shuttle service! Very impressed with the design of the building and how cosy it felt. The bar...More

Thank Gerry D
Reviewed 5 March 2018 via mobile

A very welcoming and warm hotel made particularly so by the friendly helpful and professional staff. The atmosphere is more like a ski lodge and it's a very western place in a very Japanese area so it's very user friendly for Australians and full of...More

Thank Tania W
Response from JoshuaCharles, Owner at Aqua Alpine HakubaResponded 7 March 2018

Thank you for your feedback Tania and thanks for staying with us . Hope to see you again in the future :)

Reviewed 4 March 2018 via mobile

Travelled to Hakuba for a ski holiday. We arrived very late and were greeted by the staff no problems they assisted us with our luggage to the rooms. Had 2 evening meals at the Restaurant at the hotel which were awesome. I can strongly recommend...More

1  Thank marieAm59
Response from JoshuaCharles, Owner at Aqua Alpine HakubaResponded 6 March 2018

Thank you Marie, great to see you and the family in Hakuba again . We look forward to the next time as well.

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Free Parking
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Hotel class
Hotel Style
#2 Family Hotel in Hakuba-mura
#3 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Hotel class
Hotel Style
#2 Family Hotel in Hakuba-mura
#3 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (46)
Room & Suite (10)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Belinda M
3 March 2018|
AnswerShow all 2 answers
Response from JoshuaCharles | Property representative |
HI Belinda, there are gluten free options on the mountain. Such as at Burgers and Brews in Goryu as well as Udon, japanese rice dishes salads etc. You can find them. Thank you Josh
0
Votes
Jon R
25 May 2016|
Answer
Response from DarrenMilne | Reviewed this property |
We stayed at Aqua Alpine last January. They have their own equipment hire place (not at the hotel but up at the bottom of the lifts). The prices are good (they look after guests from the hotel), and was very good quality... More
1
Vote
adventureperth
25 December 2014|
Answer
Response from JoshuaCharles | Property representative |
Hi there we just put up next seasons rates on our website. Aqua Alpine you can see them on pages with room information. We are opening for bookings from April 7th. Thank you
1
Vote
Room Tips
"Mountain View room, 305, 306"
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"corner rooms are spacious, quiet, grand window."
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"Garden suites have limited views but have the tatami experience"
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"Family rooms downstairs"
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