Hotel Park Hills
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Hotel Park Hills

Shirogane, Biei-cho, Kamikawa-gun 071-0235 Hokkaido
Traveller (134)
周辺地図
Dining (15)
男湯入り口
Room & Suite (12)

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About

3.5
#1 of 3 onsens in Biei-cho
3.6 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.7 of 5 bubbles
Value

See why so many travellers make Hotel Park Hills their onsen hotel of choice when visiting Biei-cho. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Hotel Park Hills offers guests an array of room amenities including a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free internet access is available.

The onsen hotel offers 24 hour front desk, shops, and a coffee shop, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking.

Given the close proximity of popular landmarks, such as Tokachidake Bogakudai Observation Tower (2.0 mi) and Biruke no Mori (2.8 mi), guests of Hotel Park Hills can easily experience some of Biei-cho's most well known attractions.

If you are interested in exploring Biei-cho, check out some of the nearby attractions, such as Shirahige Falls (0.1 mi), Shirakaba Road (0.1 mi), and Fudo no Taki Waterfal (0.4 mi), all of which are within walking distance of Hotel Park Hills.

We’re sure you’ll enjoy your stay at Hotel Park Hills as you experience all of the things Biei-cho has to offer.

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Property amenities
Free parking
Pool
Sauna
Coffee shop
Game room
Hiking
Children Activities (Kid / Family Friendly)
Airport transportation
Electric vehicle charging station
Parking
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Vending machine
Mini golf
Karaoke
Taxi service
Meeting rooms
Spa
Facial treatments
Hot spring bath
Massage chair
Open-air bath
Salon
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
Languages Spoken
English, Chinese, Japanese

Location

Shirogane, Biei-cho, Kamikawa-gun 071-0235 Hokkaido
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Asahikawa Airport
26.2 km
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New Chitose Airport
109.4 km
See all flights
249Reviews2Q+A2Room tips

Reviews
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Detailed Reviews
Terence T wrote a review Feb 2020
Hong Kong204 contributions94 helpful votes
3.0 of 5 bubbles
Visited the town for photo shooting. The hotel is very basic; nevertheless, adequate for a short stay in this small town.

They served buffet breakfast and dinner.

Washroom in the room, but bath was at a common area in the hotel (together with their hot spring facilities). Such a setup is very common among small town hotels (with hot spring) in Japan.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ck2003123 wrote a review Dec 2012
Singapore90 contributions74 helpful votes
4.0 of 5 bubbles
It's a good 20km from the town of Biei. That said, it's nice to soak in the onsen on a cold winter evening. It's so white all around, and the powdery snow is just lovely.

The room is pretty big and the breakfast provided features Biei produce.
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Date of stay: December 2012
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mingzy wrote a review Aug 2013
Singapore, Singapore1,718 contribution197 helpful votes
4.0 of 5 bubbles
It's a good 20 min drive away from Biei city area (JR Station). While the hotel website said a shuttle bus could be arranged, I received no response from the hotel even though I emailed them in both English and Japanese. In the end we arrived to the train station and took a taxi.
Hotel was oldish. The staff was very nice and kind but the hotel room was Like 80s floral decor. The rooms we had were in the new wing. Which had windows facing greenery. Quite relaxing. But bugs are many in summer so beware to shut the windows if you don't like flying insects popping up in the room. The new annex is a couple minutes walk away from the main building where the hot spring, swimming pool are. Hot spring was ok. Seemed to have medicinal properties. But many other foreign tourists didnt know the bathing etiquette which kinda irked me. The outdoor bath isn't much to be excited about since there's no good view. If only it had a nice mountain view or something.
Our hotel plan came without any meals. The hotel meals were pricey and the other food options was a mom & pop bed & breakfast place 5 min walk from the hotel. We had dinner there. It's really homey cooked meals. But beware that mom & pop serves their own B&B guests first so you may be disappointed if you're really hungry and want to eat now. If youre lazy to walk, Get room plan With meals. There's a convenience store a little further up. Quite well stocked. So don't worry about being hungry.
The shirogane waterfalls, blue river are just behind the hotel 2 min walk away. Lovely scenery. We went there 3 times though we stayed only 1 night. Good mountain views too. We also climbed the stairs all the way to the top to look at the mountain range.
The tourist bureau is also nearby, great postcards there and they have stamps and will help to post it too.
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Date of stay: August 2013
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
montrealer2 wrote a review July 2013
Montreal, Canada75 contributions66 helpful votes
4.0 of 5 bubbles
greetings,

family of three went on a trip to japan last june and we spent three nights at hotel park hills in biei / shirogane onsen.

the hotel itself is located in shirogane onsen, which is a small onsen village (basically a few hotels, one general store and some houses, and that`s it.)

the hotel is located in a quite remote area, we had rented a car during our trip in hokkaido island. Plenty of free parking space, so not an issue at all, i don`t know however how easy it would have been to reach the hotel via public transportation. We did saw quite a lot of tour bus - seems quite popular way to travel in Japan - but not much public transportation around.

The rooms are basic, but clean and somehow offers decent space (according to japan standards).

As this is an onsen hotel, you get the yukata, slippers and some sort of (excuse my ignorance) other traiditional garment that you can wear on your shoulders so on top of the yukata if you feel cold.

The onsen part of the hotel is quite nice, there are a few onsen hot springs japanese bath and one outdoor onsen japanese hotspring bath. They are pretty much open around-the-clock.
For us north-american it`s a bit of an experience (e.g. bathing naked with other fellow bathers) but after going thru our initial inhibition, it feels very ok and extermely relaxing. Of course baths are separated by genders.

The breakfast is served in the main hotel restaurant which is quite roomy and the selection is pretty good. you can have both western and japanese breakfast items (all - you - can - eat buffet type of place).

For dinner we used the small pub restaurant located near the hot springs. The menu is simple but the food excellent. We tried the sashimi plate, the ramen soup and the japanese omelet and they were all excellent. You can take as well the more elaborate dinner in the main restaurant of the hotel (same one as for breakfast) where you have some all-you-can-eat type of dinner, but the price tag is somehow higher than the pub.

The surroundings of the hotel are right in the national park, we did some hiking around towards tokachi-dake and biei-dake but there was still quite some snow on the ground once we reached higher altitude (end of June) hence at one point in time we just headed back down the trail. We did got quite some nice views of the mountains and the tokachi-dake volcano.

There is as well the walking path that leads you over the river and waterfalls, then you can continue up into some sort of covered walkway that (after quite some steps..) will get you to the tokachi-dake volcano information center.

The price tag was as well quite ok compared to other alternatives in the area. So you definitely get good value for the price tag.

The staff spoke very little english, but despite this, they were all very helpful. One of them helped us get a hiking map and recommended some hiking trails for us. Another staff member gave us extensive maps and directions on how to reach our next destination.

Montrealer2
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Date of stay: June 2013
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BermudaVisitor wrote a review Aug 2018
Bermuda68 contributions79 helpful votes
3.0 of 5 bubbles
Pros: in excellent area for walking. Laundry facilities available. Staff extremely helpful albeit with limited English. Superb and varied buffet. Western food available for those who want. Good swimming pool. Spacious Onsens. Good view of woodlands from room.
Cons: rooms very small. Twin beds rather than doubles. Minuscule plastic bathroom. Tour bus hotel with more non Japanese Asians than Japanese. Dinner on one night had a 20 minute wait to get in because it was full to capacity. Changing room for pool old.
Summary 3 star hotel with extensive facilities which needs upgrade. Service at usual excellent superlative Japanese standards which makes the stay so much more than it could be.
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Discerning_Patron_GB wrote a review Aug 2016
London, United Kingdom46 contributions39 helpful votes
3.0 of 5 bubbles
A typical Japanese resort-style hotel.

Pros:
- good value
- great location (20 minute walk to the beautiful "Blue Pond" as well as several waterfalls)
- good spacious onsen (gender segregated)
- good dinner buffet (c.JPY 3,800 pp)
- reasonable size rooms
- easy free parking
- friendly staff

Cons:
- very dated and in need of a refurb
- beds are small and not very comfortable
- many rooms have no view

Overall, a perfectly comfortable base for exploring Furano, Biei and Daisetsuzan National Park. Just don't expect the Ritz!
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Date of stay: August 2016
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrownMatisse wrote a review July 2016
Alameda, California180 contributions68 helpful votes
4.0 of 5 bubbles
This was my second time staying there. Last year, I stayed with my mom, and this year by myself. I think the last year was in June and not in lavender season so it was about $15000 or so for 2 people with breakfast and dinner. This year, it was during lavender season so it was about $15000 per night in a single room. I stayed there for 2 nights and got breakfast/ dinner buffet and one lunch included in the price. I originally wanted to stay in Furano but it was $400 a night being in a high season. So for me, little drive was not an issue to stay in Shirogane, besides I am an armature photographer and there are plenty to shoot around the hotel- Blue pond, Shirahige no Taki( blue river and waterfall, just behind the hotel),Fudo No Taki( another waterfall in the forest.) and Mt. Tokachi and Taisetsu Mountain range. You do need scar to get around.the hotel is basic, nothing fancy. It has natural hot springs & a pool. The food is buffet style, nothing fancy but has good range of food with fresh vegetables, meets and fish ( even sashimi) using local ingredients. If you decide to go to Furano in lavender season in the last minutes, and can't find any hotels, try Shirogane area including this one and search Japanese travel sites( Rakuten travel & Jyaran) to find special prices.
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Date of stay: July 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tedbeh wrote a review Jan 2016
Kuala Lumpur, Malaysia719 contributions172 helpful votes
4.0 of 5 bubbles
Stayed at the hotel for one night in end December, because of the famous blue pond and Shirogane frozen falls. It is a bug family hotel with two onsen facilities.

The onsen is ranked among top 50 in Japan according to the 2015 ranking.

The hotel is a bit dated, but the service is very good. It has a free daily shuttle to take us from Asahikawa city center, which is about 30 mins away. It also has a special shuttle to the blue pond in the evening, to visit the winter illumination. The service was so good that the shuttle purposely came back to pick us after they realised that we were left behind at the blue pond, pitch dark environment and extremely cold weather.

The hotel is next to the famous Shirogane falls, basically just walked outside the side door.

We didn't try restaurant hence can't comment on the food quality.

It is definitely a good choice if you visit Biei in winter.
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Date of stay: December 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deeez wrote a review July 2015
Bangkok, Thailand1 contribution2 helpful votes
1.0 of 5 bubbles
We booked over six months in advance for a triple-bed room + sofa bed (for two adults and two kids). We were sent to sixth floor of the main (old) building. We were shocked to see a tiny window with nearly no view. Well, unless you were very tall or could jump very high. The air condition is so old and not well ventilated. We had tough time sleeping there.

Our kids enjoyed the pool. Dinner and breakfast was crowded. Food was generally ok.

This is not worth the money we paid. Especially when the next day we moved to another hotel in Furano with less price but had two bed rooms, kitchen + washer/dryer and great view.

All in all, we had a very bad experience at Hotel Park Hills.
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Date of stay: July 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prof Uncle_Vin wrote a review July 2014
Hong Kong, China389 contributions1,077 helpful vote
4.0 of 5 bubbles
it is a small tourist hotel that serves its purpose well, give you a place to stay and eat, while having hot spring,
food is excellent, lots of food for dinner buffet and be prepared to gain 2-3 kg.
room is small with small army size single beds, toilet is typical Japanese size - touch 4 walls when you stand In the middle.

Tap water is clean and drinkable, fill up your water kettle or bottle before you go out as bottles water is expensive here.

hot spring is nice and close at 1-2 am for cleaning . men and women are separated.

they have a swimming pool too so bring your swimming trunk!

blue water fall is right behind the hotel but bring mosquito spray in summer - tons of them around
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Date of stay: July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$218 - AU$394 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKamikawa-gunBiei-choShirogane Onsen
NUMBER OF ROOMS
174
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL PARK HILLS (AU$218) - 2024 Prices & Reviews (Biei-cho, Japan - Hokkaido) - Tripadvisor

Frequently Asked Questions about Hotel Park Hills
Which popular attractions are close to Hotel Park Hills?
Nearby attractions include Shirogane Blue Pond (2.8 km), Shirahige Falls (0.2 km), and Tokachidake Bogakudai Observation Tower (3.2 km).
What are some of the property amenities at Hotel Park Hills?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a spa.
Which room amenities are available at Hotel Park Hills?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Park Hills?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Park Hills?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Park Hills?
Conveniently located restaurants include Hobbito, Between the Bread, and Cafe & Restaurant Birch.
Are there opportunities to exercise at Hotel Park Hills?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Hotel Park Hills have airport transportation?
Yes, Hotel Park Hills offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Park Hills?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Park Hills?
The staff speaks multiple languages, including English, Chinese, and Japanese.
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