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Yuzawa New Otani

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54 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Level Contributor
8 reviews
4 hotel reviews
Reviewed 14 May 2016

We have stayed for two nights and the experience was amazing. Firstly the location was very good, around 10mis walk from JR station (not the nearest one but good enough). More importantly there is a shuttle stop in front of the hotel so you could reach most of the ski areas easily. The room is big and cozy, the view... More 

Helpful?
Thank stephenw768
Singapore, Singapore
Level Contributor
187 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 24 April 2016

The good 1. Fantastic service by the staff. They dont speak English well, but at least they try their best to make sure you are happy! 2. Good breakfast - Japanese. Coffee is nice too. 3. 10 min walk from the train station. 4. Nice onsen for the family. They also have private onsens which you can book. 5. Crazy... More 

Helpful?
Thank AlvinChanJB
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 June 2015

Hotel is close of JR station, ofter free shuttle and have a rental service of ski. We rent a snow boots (Y500) and used a locker at morning (before checkin). No wifi in room, only in Lobby. Have a private onsen, with reservation. Excelent breakfast in japanese cuisine. Love Yuzawa !

Helpful?
Thank Jeronimo K
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 January 2015

Honestly, I didn't know what to expect staying at this Hotel as I was thinking we booked ourselves (via a friend's help and recommendation) a proper hotel room with beds. We went during winter where the town was covered with snow and it was snowing when we arrived. It was a pleasant surprise to walk into the room and see... More 

Helpful?
3 Thank Sophia S
Jakarta, Indonesia
1 review
Reviewed 15 June 2014

Beyond expectation, they have every criteria on my check list, price, location, service, room size and ONSEN . They even pick you and send you to yuzawa station, anytime; the shuttle is just outside the hotel. Superb, I will definitely come back here again in my next trip to japan

Helpful?
Thank michloeku
Bangkok
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 April 2014

very lovely nice service, though little English skill. room quality is exceptional, nice onsen. Too bad that outdoor onsen available only for Women. Easy access because hotel shuttle van always available. Gara yuzawa shuttle bus stop at Hotel too.

Helpful?
1 Thank Narain C
Taiwan, Japan, UK, USA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 February 2014 via mobile

If u are looking for the experience to stay at a Japanese ryokan but wants a private bathroom and at a afforable price. this is the place. Staff is very friendly but only understand very very basic English. Hotel has hot spring facilities one small outdoor pool and one indoor pool. Although the hotel is quite "old", it was well... More 

Helpful?
1 Thank Darkcoco
hanoi
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 February 2014 via mobile

If you are up for the real experience and not at a resort with other foreigners.. this is for you. The service is cordial and pleasant and no real complaints at all except wifi is only on the public main floor. The onsen inside the hotel is amazing ... women have outdoor onsen. The products they give you to use... More 

Helpful?
1 Thank huandersens
Singapore, Singapore
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 November 2012

Realised that there is almost no english review of the hotel. this does not come as a surprise after having visited the place last week. i got a feeling that i was the only person in the hotel who doesnt speak in japanese. it was almost full house for both nights that i was there. it is really evident that... More 

Helpful?
Thank Jessie_car

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Yuzawa New Otani

Address: 330 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Minamiuonuma-gun > Yuzawa-machi > Echigoyuzawa Onsen
Price Range: $96 - $707 (Based on Average Rates for a Standard Room)
Number of rooms: 83
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Yuzawa-machi
#3 Ski-In / Ski-Out Hotel in Yuzawa-machi
#3 Onsen Hotel in Yuzawa-machi
#3 Best Value Hotel in Yuzawa-machi
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Questions & Answers

Here's what travellers have asked, with answers from Yuzawa New Otani staff and other travellers.
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Questions? Get answers from Yuzawa New Otani staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you tell them you dont want a smoking room”
 of 5 bubbles AlvinChanJB, 23 Apr 2016 | Read review
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