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NASPA New Otani

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1 room 2 adults 0 children
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NASPA New Otani
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230 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Reviewed 5 days ago NEWvia mobile

This hotel and ski resort has magnificent view over looking the ski range. It is quite pricey i must say but the view during winter is spectacular. The hotel provides discount ticket and packages for skiing which make matters convenient. However, due to its location on top of the mountain, it was very difficult for us to look for food...

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Thank Sabri H
Singapore, Singapore
Reviewed 3 weeks ago

Have stayed in Naspa New Otani 3 times now this ski season. Must say that the service from their staff such as Manami and Ueda is amazing. As Naspa does not allow snowboarders on their slopes, they arranged a shuttle bus to come pick us to Iwappara, and had the best time there (knee deep powder due to an all...

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Thank teoweme
Singapore, Singapore
Reviewed 4 weeks ago via mobile

Our family of 4 incl 2 kids stayed here to ski for 5 days in a quad 2 bedrm using the hi-tech airweave mattress. Heard so much of it as it was claimed to be a Jap Tempur but after paying for the upgrade, felt it didnt make any diff nor could conpare to Tempur so the upgrade was unnecessary....

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Thank vincentlau
Reviewed 4 weeks ago

Enjoyed with my granddaughter for her gelande debut. Closest ski slope was very gentle for a level-zero beginner. Room and Onsen facility were excellent. Superb variety of foods, but eating place atmosphere lacking something. Overall highly recommendable for a family ski tour.

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Thank Osamu K
Singapore, Singapore
Reviewed 7 March 2017

Stayed at this hotel for a night on 20th Feb 2017. (Too busy to write earlier) Staff members service: From the shuttle bus driver to reception and from check in to check out, the service granted was all excellent. Special note of thanks to Ueda San for his kind help in searching for my niece a snowboarding site at iwaparra....

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2Thank StevenTHKoh
Kuala Lumpur, Malaysia
Reviewed 7 February 2017

What a wonderful Resort and Great Services by All of the Staff here! Especially, Ms Manami Yamada. She's HELP us alot from our Arrival times until Our departured. We stay here only for ONE NIGHT total 8 of us, on 13th January 2017. Its was a short visited to JAPAN for My Family. From taking a normal transportation we decided...

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Thank SyaraCloverx
Hong Kong, China
Reviewed 7 February 2017

NASPA is very convenient and for our family was an ideal resort for people who have a tight schedule and wish to ski for a long weekend or a few days. I think it is quite suitable for beginner and intermediate skiers as the resort itself and the nearby three other resorts are not that challenging for expert skiers. It...

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Thank AHM1994
Reviewed 9 January 2017

This hotel has its own ski garden which is the best location to stay in Yuzawa. Only a few min free shuttle bus from Ecigo Yuzawa station. All of Yuzawa free shuttle bus will start or stop here at this hote as well. I can't find any better location than this hotel. Staff is very good eventhough their English is...

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Thank Willy M
Singapore, Singapore
Reviewed 3 January 2017

We arrived at Echigo Yuzawa Station and took NASPA Shuttle bus. You must make a reservations for the bus prior so that the driver is aware of your arrival. Driver was kind and helpful. From the driveway to the porter to the receptionists, fitness associates and also restaurants, all of them never fail to greet you. One person in particular...

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1Thank nuttybabe29
Singapore, Singapore
Reviewed 27 December 2016

Just stayed here over Christmas and enjoyed our stay. We did not meet much english speaking front desk people though, we had to communicate in Japanese to try to explain our queries. Front desk, some were very helpful while some were not, mixed service. Room was fine and clean. Snow was amazing even so early into the ski season. Private...

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Thank teoweme

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities

Additional Information about NASPA New Otani

Address: 2117-9 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Minamiuonuma-gun > Yuzawa-machi > Echigoyuzawa Onsen
Price Range: $192 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NASPA New Otani 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hotwire, JAPANiCAN, Travelocity, Agoda, Expedia, Ctrip TA, Rakuten, Booking.com, TripOnline SA and HotelQuickly so you can book your NASPA New Otani reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Yuzawa-machi
#2 Ski-In / Ski-Out Hotel in Yuzawa-machi
#9 Best Value Hotel in Yuzawa-machi
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Questions & Answers

Here's what travellers have asked, with answers from NASPA New Otani staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be patient. Good service comes with time...especially at check in as the staff explains the various details.....”
StevenTHKoh, 7 Mar 2017 | Read review
“Family Deluxe Room. Spacious”
nuttybabe29, 2 Jan 2017 | Read review
“NASPA is my family's favorite, so far.”
aq950077, 5 Apr 2016 | Read review
“Definitely email them or call them in advance to arrange for a good room.”
mommyoftwins2010, 29 Mar 2016 | Read review
“Ask for a room looking at the ske resort”
98veronicad, 25 Mar 2016 | Read review
5 of 5