Chalet Shiga
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Chalet Shiga

Ichinose Shiga Kogen, Yamanouchi-machi, Shimotakai-gun 381-0401 Nagano Prefecture
Traveller (33)
Dinner - multi course Japanese meal every night
Dining (7)
Western room
Room & Suite (3)

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About

4.0
#4 of 53 Japanese pensions in Yamanouchi-machi
4.6 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Hot bath
Bar / lounge
Restaurant
Laundry service
Room features
Refrigerator
Room types
Non-smoking rooms
Smoking rooms available

Location

Ichinose Shiga Kogen, Yamanouchi-machi, Shimotakai-gun 381-0401 Nagano Prefecture
Name/address in local language
33Reviews3Q+A7Room tips

Reviews
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Detailed Reviews
Dave Gleeson wrote a review Feb 2020
9 contributions2 helpful votes
4.0 of 5 bubbles
We stayed at Chalet Shiga in mid-late January 2020 and had 2 x western rooms. Although the rooms were pretty basic they were comfortable and clean. As with most Japanese accomodation the beds were fairly hard so took a bit of getting used to and the bathrooms were tiny cubicles but functional. Breakfast was a good combo of western (bacon/eggs/croissants, fruits, toast/rolls, spreads, coffee, tea juice etc) along with interesting Japanese equivalents. Great views from lodge overlooking Ichinose Diamond slope. From a Australian perspective the common / bar/lounge area on 2nd floor really needs an injection of personality and comfort to give it more of a 'lodge' feel. A few decent comfortable lounges & rugs or carpets on the bare tile floor etc would make this space somewhere that guests came to relax and chat rather than being a cold uninviting space which it currently is. The Teppa room downstairs is great for post-ski beers/snacks and dinner and the Head Ski rentals and communal locker/ski room is first class. Really great location (almost ski to/from the door) and reasonable rates make this an attractive accomodation option and the owner Mr Sato is helpful and converses well in English. We'll definitely be back. Thanks.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave S wrote a review Mar 2020
Sylvania, Australia179 contributions94 helpful votes
3.0 of 5 bubbles
Stayed for 6 nights. This hotel was probably built late 1980's early 1990's and really hasn't been updated since. this means that it is a bit quirky in its style and features. Our room was a reasonably good size (Western room with toilet but no shower) but our friends room (which was Western/Japanese mixture with ensuite) was a little cramped. The rooms are reasonably clean but the beds were hard. There is a Tapas bar downstairs which serves good food and numerous types of local beer. There are lockers and ski racks on the ground floor to store your kit, but if your skis are mid fats, then they wont fit, as the ski racks are old design and for narrower skis. Breakfast is buffet Western/Japanese style and while nothing sensational , was plentiful and tasty.
The hotel is located in Ichinose (Shiga Kogen) which is the best place to stay in Shiga Kogen as it has the most restaurants in the ski area. Not ski in ski out, but a 100 metre walk gets you to the ski slope.
There is also a ski/snow board shop on the ground floor for rentals and services , but is not particularly cheap.
Overall a modest hotel which is clean, well located and reasonably priced.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam S wrote a review Jan 2020
Sydney, Australia81 contributions7 helpful votes
+1
4.0 of 5 bubbles
Chalet Shiga is all about location. Ski in and out very easy. Great access to the wide terrain of Shiga Kogen. Comfortable rooms ( we had Japanese room with lots of space for 3). Nice public bath and even a massage service. Nice little bar downstairs but often no table. The one thing Ichinose misses is a really decent little Apres bar would just take the place up a level. One for the skiers and really easy for families I’d suggest. Had the hotel meal one night. Was only ok really. Would definitely use this chalet again if staying in Shiga for skiing as so convenient
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sightsee36648321731 wrote a review Mar 2024
1 contribution
2.0 of 5 bubbles
This property does not honour the rate on their website. Booked rooms for 6 nights that included Breakfast & Dinner for min 6 nights at the inclusive rate quoted on their website but when checking in they informed us dinner was not included! We disputed this, showed them the winter rate quoted on their website for the room types we occupied , but their very unfriendly and rather surly front office manager didn't seem to want to know! Eventually they agreed to provide dinner but on the 4th night they had no chef and we were forced to find an alternative (like all other guests) except they refused to compensate us for having to have dinner somewhere else. Although the restaurant service staff and food was very good this incident rather spoilt our stay and we will not return.
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Date of stay: January 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike wrote a review Feb 2023
Frankfurt, Germany19 contributions26 helpful votes
5.0 of 5 bubbles
Shiga Kogen and Chalet Shiga an excellent location and property. Sato the manager, his staff, the chalet, evening meals made for a wonderful stay. The property is very ski-in and ski-out and good access to the more challenging runs.

The food selection in the evening and the friendly staff were a real highlight.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C wrote a review Jan 2024
Marrickville, Australia38 contributions1 helpful vote
5.0 of 5 bubbles
Great hotel and very close to 2 options for starting your skiing day. It’s pretty much ski-in / ski-out. The owners are very helpful and courteous. Rooms were nice and the food was good too. It’s a good idea to ask reception to help book a restaurant if you want to go somewhere in particular, often places get full quick.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TanyagGoldcoast wrote a review Feb 2015
Gold coast146 contributions51 helpful votes
5.0 of 5 bubbles
We booked two rooms at chalet shiga, one a western and the other a Japanese western.
Both were a good size with single western beds and private bathroom.
The rooms were not luxurious but very functional, with the Japanese western having a lovely japanese sitting area, the western a table and chairs.
Internet in the lobby was faster than most other places we visited, and the lobby had a great view and was spacious and comfortable.
What really made our stay delightful was the friendliness of the owner Sato and his family, who could not do enough to make sure our stay was perfect, an added bonus his perfect English.
The onsen was large and well equipped, so the shower got little use, great for relaxing after a great day skiing.
The breakfast a mixture of western and Japanese, the dining room large, and the dinner very enjoyable but be warned the dining room opens at 6 pm and your dinner is waiting for you on the table at that time
The location is superb, right across from the bus stop, 50 meters to lifts that connect you to a massive area to ski, several mountains interconnected so the range and variety of ski runs is unlimited. With the added altitude of Shiga Kogen, the snow was superb and when raining elsewhere still snowing here.
There is no village at shiga but Ichinose has several restaurants to choose from and there is a funky bar downstairs with craft beer, snacks and deserts but not open every night and very busy the night we were there, so quite a wait for food.
Will definitely be returning to ski the endless runs and enjoy the wonderful hospitality that Sato, his family and Chalet Shiga welcomed us with.
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Date of stay: February 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
melscottmax wrote a review Jan 2014
Boston, Massachusetts301 contributions144 helpful votes
4.0 of 5 bubbles
Like many of the hotels in Shiga Kogen , this one is family owned and run, and the building has been there since the 1960's. Whilst this large, spread- out resort has hundreds of lodges, most of them are not marketed to western guests, most likely because no-one speaks any English. At Chalet Shiga, Mr Sato speaks reasonable English which makes a world of difference. He is very helpful both over the phone and via email. The other reception staff did not really speak much English, but would fetch Mr Sato for us if they couldn't help.

The hotel is on the Ichinose Family side of the road, just across from the Ichinose Diamond carpark and centre. You can rent your gear from Snow Can and buy tickets at the centre there - very handy indeed. There is a "magic carpet" next to the main building which will take you up to the footbridge across the road to Ichinose Family. (Or you can walk up the road from the hotel - about 150 m). Also across from the hotel is a doctor's clinic, which we needed to use. Ask the staff in Snow Can to direct you as it is not obviously signposted. The doctor spoke enough English that we were able to adequately discuss the problem and get the appropriate medication. Finally, the Nagaden bus stop is very close. Just ask for the "Ichinose Ski Field" stop.

The rooms are clean but basic (3 star) and this is reflected in the moderate price. We enjoyed the extra space of a western / Japanese room, but wished there were some extra hooks for towels ( a constant mystery in Japanese hotels) and more places for our suitcases. Beds were comfy, but pillows a bit hard. The "extra pillows" were a small bean bag style, which may not suit everyone.

The onsen was pleasant and simply appointed. It only had shampoo, body wash and one hairdryer (in the ladies). Take your own conditioner, body lotion etc. It has no windows, but on the plus side was not as ridiculously hot as some can be. The laundry mysteriously has no dryer and we dried our washing by draping it all over our room. This is something that Mr Sato assured me they hoped to improve by getting a clothes dryer. I am starting to form a theory that doing washing on holidays is a western thing!

We had a breakfast only package and found this to be fine. A typical mixture of western and Japanese food. Nothing fancy, but this is not a 5 star hotel after all. We had dinner in the dining room on one evening and paid 2000 yen each for a nice Japanese meal.

The real star of this place, for us, was the "teppa room" bar on the ground floor. Run by a very hard working and talented pair of young people who speak very good English. They serve local beer, wine and sake and great bar snacks / meals. We ate there twice and found it a very comfortable, friendly place to relax after skiing and chat with other guests. Hardly a riotous night club, this low key spot was family friendly and provided the all important "lounge" atmosphere that western skiers are used to.

Local dining options are few, and some book out due to school groups. We ate twice at the Nepalese restaurant up the road and would happily recommend this place.

A final positive was the in - house ski school. Friends were able to book a very friendly English speaking instructor who made the world of difference to their holiday. Two nervous, middle aged beginners, they ended up really enjoying themselves with this lovely, patient young lady.

I would recommend Chalet Shiga for people looking for a lodge style hotel that is convenient to a number of facilities, including a limited range of outside dining options. The Sato family were gracious hosts, and seem to have attracted a share of the English speaking market.
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Date of stay: January 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rigseismic67 wrote a review Jan 2014
Jindabyne, Australia233 contributions208 helpful votes
4.0 of 5 bubbles
This turned out to be a great spot to stay with my kids. We chose shiga as there is no nightlife as such, so no drunken Australians like many other Japanese ski resorts. ( I am an Aussie so think I can say this)
The bathhouse (onsen type) is great and quite traditional. We had a meal package and it is certainly worthwhile, however can be repetitive. At shiga there are few restaurants, dinner at this chalet was entirely japanese authentic. They cater for large groups of Japanese and westerners are few in number at this chalet.
We ran into another western couple who were not entirely happy, but gathered this was probably something to do with their high expectations and attitude.
One of our rooms was a real gem, a traditional tatami mat room overlooking the ichinose family ski field. We fought each other for nights in this room (407). This chalet has true ski in out from the front door.
The Teppa bar downstairs is also very good for a quiet drink, it's one of the few bars shiga and of course they serve the local shiga beers.
I would recommend this chalet to those who have kids and want a close to traditional stay. Be warned that few staff speak English, so at least try a few Japanese words.
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Date of stay: January 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AussieVenetian wrote a review Jan 2018
Melbourne, Australia70 contributions25 helpful votes
4.0 of 5 bubbles
After skiing Nesiko last year I wanted to find a ski resort which offered more of a Japanese experience. This place offered a skiing experience with mainly locals which made you feel like you were in Japan. Accomodation is mainly within large hotels which had all the facilities you require. Night life is a non event and restaurants are limit. However if skiing is your main priority this is your place that has options for families and all types of skiing levels. The Japanese are keeping this place to themselves for good reason after seeing how the places like Nesiko and Nozawa have ended up. Chalet Shiga is located within the main area with lifts nearby. Short 1 minute walk across the road. We had breakfast and dinner included which is recommended. Dinner was traditional Japanese and an experience every night. Breakfast was simple and hit the spot. Rooms were clean and Sato the owner was there if you needed anything. Brewery downstairs was popular and was great to pop in after a ski. Good value for money and would return if we revisit.
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Date of stay: January 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$218 - AU$274 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureShimotakai-gunYamanouchi-machiShigakougenhoppo Onsen / Kumanoyu Onsen / Yudanaka shibu Onsen
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Chalet Shiga (AU$218) - Japan/Yamanouchi-machi, Nagano Prefecture Pension

Frequently Asked Questions about Chalet Shiga
Which popular attractions are close to Chalet Shiga?
Nearby attractions include Jigokudani Snow Monkey Park (4.5 km), Shiga Kogen Ski Area (6.4 km), and Okushiga Kogen Ski Area (4.6 km).
What are some of the property amenities at Chalet Shiga?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Chalet Shiga?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Chalet Shiga?
Yes, free parking is available to guests.
What are some restaurants close to Chalet Shiga?
Conveniently located restaurants include Enza Cafe, THE FARMHOUSE, and Crumpet Cafe.
Are there any historical sites close to Chalet Shiga?
Many travellers enjoy visiting Netsunoyu (14.9 km), Oni no Kubizuka (14.2 km), and Takanashikan-ato Park (12.2 km).
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