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We had visited this casino/hotel in the past and when I received a birthday party invitation for May we thought we would give it a try. Once again the staff was very friendly and helpful. Our room was good and came with some casino freeplay....More
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 4 weeks ago
Hearing that our staff was 'very friendly and helpful' never gets old. We strive to make all of our guests feel welcome and cared for. After our hotel renovation, the general response to our new rooms has been overwhelmingly positive. We're glad the room fit...More
We stayed for one night. The front reception staff was great about accommodating my mothers' request for a room close to the casino (she has difficulty walking, tires easily) The room was basic and clean, the price was comparable to others in the area. We...More
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 19 May 2017
We do like to think that we have the friendliest staff and we're happy to hear that you enjoyed your stay. We strive to meet all our guests' needs under one roof including lodging, dining & entertainment. We're disappointed that our breakfast buffet wasn't satisfactory...More
Great casino, staff is always friendly and helpful. Wish they rented scooters!!! Always go out of there way to help. Great jackpots and plenty of them!!! Perks for food and lodging along with free money 2nd stay this month and booked 4th of July. Lots...More
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 27 April 2017
Our staff's goal is to provide exceptional customer service to our guests. We always appreciate guests that let us know that we are accomplishing our goals. We are happy that our customer rewards system is gaining you access to discounts throughout our facility. We're looking...More
I have been to several of the casinos here in Wisconsin and I must say that this was overall probably the best that I have visited. Was relaxed. Has table games and a good staff. Less flashier than Milwaukee and of course not Vegas but...More
1 Thank Raceman333
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 17 March 2017
We are very pleased to hear that you enjoyed your visit to our casino. Our Team Members work hard to make sure our guests enjoy themselves so hearing back from our guests is important. We appreciate you sharing your experience with us on TripAdvisor and...More
We love this place, staff is extremely friendly and very helpful. I have a semi paralyzed husband and they are awesome with help. As for the restaurants they could be a bit better in prices but not to bad. Rooms are very nice. The pool/...More
Thank Marylee B
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 27 January 2017
Hello Marylee B!
Thank you very much for sharing your experiences with us and for your review on TripAdvisor! We are happy we can accommodate your travel needs while delivering a pleasant stay with your loved ones. Our public bathrooms on the casino floor are...More
Yes I am planning a surprise trip for my fiancee' for his 53rd birthday Oct. 1st. He has 3 children that live within 25 miles of your place. We live in Warrensburg Mo and plan to check in Sept 30 and check out Oct 3rd or 4th. We are both disabled and I am a senior citizen. Would like to know cost of staying at your beautiful place and if there is a buffet? Am planning a birthday dinner on his birthday the 1st with approximately 15 people. Thank you for your time ANNIE
22 September 2016|
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Response from christine102262 | Reviewed this property |
The hotel can answer your questions about rates, but let me say you are going at the perfect time of year - the fall leaves will be changing and when you want a little break from the casino, just a drive around the... More
The hotel can answer your questions about rates, but let me say you are going at the perfect time of year - the fall leaves will be changing and when you want a little break from the casino, just a drive around the countryside will be well worth it! The trees will be multi fall colored and the lakes will be crystal blue, it ought to be beautiful!
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"I requested lowest price room. We were in room 131 which was very close to lobby and casino."