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Premier Inn Wirral (Heswall) Hotel

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Premier Inn Wirral (Heswall) Hotel
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395 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Wirral (Heswall) Hotel
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Showing 393: English reviews
Wimborne, United Kingdom
Reviewed 3 October 2015

This hotel is perfectly placed for relatives who have moved to the area recently, so I imagine we'll be frequenting it in future. As they're currently refurbishing the place, no doubt reviews will change over time. Our overall impression was of very helpful and friendly staff, but cost cutting seems to have affected the linked pub/restaurant - only 1 person...

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Helpful?
Thank Geoffy
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review! We are glad to hear you had a comfortable stay and found our staff friendly and helpful. Your feedback will be passed on to both the hotel and restaurant teams.

Oxford, United Kingdom
Reviewed 1 October 2015

We visit Heswall two or three times a year and always stay here. Because the staff turnover is relatively small and they remember us, we are always welcomed back. All the rooms are currently being refurbished with the oldest one getting a complete overhaul. Thoroughly recommended without any qualification.

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Helpful?
Thank Jim H
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking the time to write your review! We are so glad you enjoy staying with us and feel so welcome each time you come back. We look forward to seeing you again soon!

Bristol, United Kingdom
Reviewed 17 September 2015

Just returned from a three night stay with my wife in a double room and our friends had another double room. The rooms were clean bathroom good size and everything worked. Our friends did have a problem with their TV and it was only fixed for the last night. Staff were very friendly and helpful. As we were in room...

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Helpful?
Thank Richard R
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking the time to write your review. We are so happy to hear you had a comfortable stay and found our staff friendly and helpful!

Osmotherley, United Kingdom
Reviewed 15 September 2015

Stayed for 2 nights last week on business. Staff were friendly and the rooms had the new Hypnos beds. Rooms were clean and smart. There's a largish car park. We had the dinner/breakfast deal at £24 and that was excellent. Breakfast was good but the (unlimited) coffee was weak. There's a "gastro" pub over the road. the food and drink...

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Helpful?
Thank Chris H
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. We are very glad that you had a good stay with us and found our rooms clean and comfortable. We hope to welcome you back again in the near future!

Durham, UK
Reviewed 14 September 2015 via mobile

Arrived late on a Friday to be greeted by very friendly staff on reception. Check-in was straightforward. We were in a family room with the double bed and two singles and there was adequate space for us all. The main bed was very comfortable, but the kids beds didn't have such good mattresses, however they didn't seem to mind. The...

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Helpful?
Thank MrsW-UK
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you very much for taking the time to write your review. We really appreciate your feedback and are so glad you found all of the staff so accommodating. You comments have been passed on!

Dudley, United Kingdom
Reviewed 2 September 2015

We have had the pleasure of staying in Premier Inn Heswall over the week end to use as a base for visiting the surrounding area. On arrival the staff were so friendly and helpful, nothing was too much trouble for them. The breakfast was excellent value for money, and again the staff were very friendly, helpful and the food was...

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Helpful?
Thank carol r
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for such a lovely review and recommendation! We are so happy to hear that you had such a great stay with us and hope to see you again soon!

Dorking, United Kingdom
Reviewed 20 August 2015

This is a fairly standard Premier Inn - a bit lived-in, but excellent beds. However the staff were just splendid, both in the hotel itself and the adjoining Beefeater. They had that nice balance between ensuring everything was ok and being too intrusive.

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Helpful?
Thank David J
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you so much for your review. We are so happy to hear that you found our beds so comfortable and the staff so welcoming. You kind comments have been passed on!

Berkshire, United Kingdom
Reviewed 24 July 2015

Basic accommodation and bearing in mind that the price does not include breakfast this is I think expensive . I also had a problem with noise from an upstairs room with squeaky floorboards in the middle of the night . I was not offered a quiet night refund even after mentioning . Bed comfy , amazingly no telephone in room...

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Thank Melanie H
Pickering, United Kingdom
Reviewed 22 July 2015

not one of the best premier inns due to the fact the eating place next to it looks very run down and tired, if i had the choice the one in bromborough is far better and the pub attached serves far better food

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Thank steadyboopbop
London, United Kingdom
Reviewed 20 July 2015

Stayed 2 nights at this Inn whilst attending a wedding. Staff are very helpful and considerate. Was immediately offered a 'disabled room' when Reception staff realised I had slight mobility problems. The reception ladies were very polite, friendly and professional and we will certainly stay there again when next in the area visiting friends.

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Helpful?
Thank Katerina66
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you so much for your review. It's so nice to hear you had such a great stay and we look forward to welcoming you back soon!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Explore both the bustling and quaint sides of this thriving village, handy for Thornton Manor ... more   less 

Additional Information about Premier Inn Wirral (Heswall) Hotel

Address: Chester Road | Gayton, Heswall CH60 3SD, England
Region: United Kingdom > England > Merseyside > Wirral > Heswall
Price Range: $73 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Wirral (Heswall) Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Wirral (Heswall) Hotel staff and other travellers.
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over a year ago
Perth, Australia
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Questions? Get answers from Premier Inn Wirral (Heswall) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On a busy roundabout but not overly noisy. We were at the side of the hotel, second floor,room 21 . No problems at all.”
 of 5 bubbles john48walters, 18 Oct 2016 | Read review
“Room 24 was very quiet.”
 of 5 bubbles Francogirl, 27 Sep 2016 | Read review
“Furthest from reception are the quietest.”
 of 5 bubbles BowlingKaz, 13 Sep 2016 | Read review
“Request room away from ongoing construction work”
 of 5 bubbles Stanjeve, 31 Jul 2016 | Read review
“if you have problems with stairs there is no lift so you should ask for a downstairs room.”
 of 5 bubbles ruthjohn19, 20 Jul 2016 | Read review
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