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The Spa Hotel at Ribby Hall Village

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1,097 Reviews from our TripAdvisor Community

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There are newer reviews for The Spa Hotel at Ribby Hall Village
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Showing 1,096: English reviews
Dumfries, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 December 2015

This is a lovely hotel and setting but didn't realize when i booked that the pool was not in the actual hotel and that you had to rely on staff taking you there and back which they were brilliant at doing, all the staff were lovely, we chose to eat at the restaurant in the village it was also very... More 

Helpful?
Thank Moira M
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for your lovely feedback regarding the team. We’re sorry to hear that you were a bit disappointed with your recent stay. To avoid disappointment we do encourage guests to pre-book their spa experiences however subject to availability we can also add the ATJ / spa facilities to your package during your stay. If you would like to discuss... More 

Rhyl, United Kingdom
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 December 2015

Arriving on a wet and gloomy November afternoon we were greeted by Sophie a very pleasant and friendly receptionist who explained where our room was and all that was available to us during our stay. Our room was very pleasant and comfortable & bathroom,very clean. Our dinner booking was for 7:30 in the Orangery and after reading the good reviews... More 

Helpful?
Thank fiveofninewales
Burnley, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2015

We have been staying at Ribby Hall regularly for 4 years. This is the first time we have come away disappointed. Some things have changed for the better, but others for the worse. There are a lot of new staff now. We decided to treat ourselves and upgraded to a suite & were delighted when we saw how spacious it... More 

Helpful?
1 Thank JulieManchester777
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for your honest feedback. As our business has grown, so too has our team and we do continue to invest in both our offering and staff training. We are really sorry that given your recent experience certain things didn’t live up to your previous experiences / expectations for which we are equally disappointed. Feedback, especially from our returning... More 

england
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 30 November 2015 via mobile

We stayed here for my anniversary and I'm already looking for any excuse to return. I had a wonderful time and the spa is the best I've visited! We did have an issue with the afternoon tea as we were kept waiting nearly 50 minutes despite being the only 2 people in the restaurant? I think there was a misunderstanding... More 

Helpful?
Thank maxineperry
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for posting your review. It’s wonderful to know that you and your friends had a fabulous and relaxing experience. We too would love to welcome you back in the near future. Thank you again for your feedback. Andrew Scott & Jane Tregonning More 

Lancashire
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 November 2015

I've just returned from an overnight spa break with two friends. We had a 2 bedroomed suite with a lovely lounge area which was spotlessly clean, lots of Elemis products, 2 t vs and a lovely view. The spa facilities were excellent and there weren't many people around, it was very relaxing and the spa areas were also spotless. We... More 

Helpful?
Thank redminiLancashire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 November 2015

from the staff to the service to the facilities to the price - waste of money. DO NOT GO HERE !!!!! Food - Disgusting Price - Ridiculous Staff - Stuck up Service - Thick Facilities - poor My partner and i are very very disappointed and we have an on going dispute as they are to tight to give refunds... More 

Helpful?
8 Thank Sarah W
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Once again we are so very sorry to hear of your disappointment as it would never be our intention to mislead any of our guests. We appreciate all customer feedback and thoroughly investigate any comments or suggestions. If for whatever reason we don’t get things 100% right for our guests, I am confident that the management team always endeavor to... More 

Liverpool, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 November 2015 via mobile

This time for our wedding Anniversary! We arrived to a warm welcome as always.. the deal included a bottle of fizz.. which was sitting waiting in our upgraded room.. with a beautiful flower arrangement organised with the Hotel for me! Perfect! The one bedroom accommodation is wonderful.. spacious and furnished to a high standard.. if we could afford this Hotel... More 

Helpful?
Thank Susan D
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you so much for choosing to return to The SPA Hotel to celebrate your anniversary, it was a privilege to welcome you both back. It’s always wonderful to hear from our returning guests and your lovely feedback has been shared with John and the team. Thank you again. Andrew Scott - Hotel Manager More 

Manchester, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 November 2015

We arrived earlier than the 2pm check-in, however, the Hotel Receptionist advised us to have a coffee in the bar and then came to find us to let us know that our room was ready (2 hours before we were due to check in) - which was fantastic as it meant we could go into the Spa earlier. The Hotel... More 

Helpful?
Thank Jo M
Southport
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 9 November 2015 via mobile

I came here with my sister and mum after booking a spa sampler package advertised online. It was my mums 60th birthday so we thought it would be nice to treat her. We arrived at the spa reception at half 9 and we were due to go in for our spa journey at 10. We were greeted with a big... More 

Helpful?
Thank Townsend080613
Bridgetown, Barbados
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 November 2015

We came here to relax but the noise levels were so high with shrieking and screaming that my husband said it was like being in a public swimming bath. Restaurant, bar and restaurant lovely bot the spa needs to get its act together!

Helpful?
Thank Mags2101

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Luxury and award-winning 39 bedroom Spa Hotel at the 5 star Ribby Hall Village. Set in the heart of the beautiful Fylde and Lancashire countryside and only 25 minute's drive from the Lake District. Rated high 4 star from the AA. The Brasserie at The SPA Hotel has two rosettes. The Orangery opened in 2015. Bed and breakfast, spa breaks or room only rates available. A Unique aqua thermal journey / spa facilities are available, as well as a choice of more than 100 treatments for both men and women to enjoy. ... more   less 

Additional Information about The Spa Hotel at Ribby Hall Village

Address: Ribby Road | nr Blackpool, Wrea Green PR4 2PR, England
Region: United Kingdom > England > Lancashire > Wrea Green
Price Range: $181 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spa Hotel at Ribby Hall Village 4*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Spa Hotel at Ribby Hall Village staff and other travellers.
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Questions? Get answers from The Spa Hotel at Ribby Hall Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you require access to the spa .. say so .”
 of 5 bubbles patty444, 6 Nov 2016 | Read review
“only have experience of the ground floor rooms but have no complaints”
 of 5 bubbles cityfan4ever, 30 Oct 2016 | Read review
“The balcony suite was wonderful!”
  • Balcony
 of 5 bubbles excitedbutbroke, 25 Sep 2016 | Read review
“All rooms are fantastic all quiet”
 of 5 bubbles Donalli2016, 18 Sep 2016 | Read review
“Suite on the first floor room1016 with lovely views too.”
 of 5 bubbles T4337IVcarolb, 5 Sep 2016 | Read review
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