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24/12/2017 25/12/2017
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    Horton Grange Country House Hotel

    Berwick Hill Road, Ponteland NE13 6BU, England
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    24/12/2017 25/12/2017
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    Traveller (109)
    Dining (48)
    Room & Suite (20)
    Overview
    • Excellent65%
    • Very good18%
    • Average7%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “afternoon tea” (55 reviews)
    “garden room” (20 reviews)
    “wedding venue” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (386)
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    1 - 5 of 385 reviews

    Reviewed 3 days ago

    Myself & my partner got married here in October, the whole day from start to finish was amazing. Mo was brilliant, he went the extra mile to make our day so special, he made all our guests feel so welcome and relaxed. The venue was...More

    1  Thank JCEJ2003
    Reviewed 1 week ago

    Stayed for 2 nights with a living social voucher, worth every penny from arriving staff where extremely pleasant and so friendly. Roxanne is a credit to Horton Grange but saying that all staff work hard and all seem to enjoy there job with a smile....More

    Thank Keith C
    Response from HG_General_Manager, Manager at Horton Grange Country House HotelResponded 5 days ago

    Thank you very much for taking the time to share your kind and positive feedback from your recent stay at Horton Grange. We are delighted that you enjoyed your time with us. We highly appreciate the lovely comments you have made. We hope to welcome...More

    Reviewed 2 weeks ago

    Two of us went for Afternoon Tea and it was delicious. Sat on comfy sofas beside the fire. Food was well presented and lots of it. Four sandwiches each with various fillings. Three scones each, cheese, fruit and plain with cream, jam & strawberries. To...More

    Thank 740sue74
    Response from HG_General_Manager, General Manager at Horton Grange Country House HotelResponded 2 weeks ago

    Thank you for your lovely review. I am so pleased to hear that you had an enjoyable visit to the hotel and hope that we may have the pleasure of welcoming you back to the hotel sometime in the near future. Kind regards Chris Marsh...More

    Reviewed 3 weeks ago

    We stayed here using a Living Social voucher for bed, breakfast and a cream tea. The hotel kindly allowed us to add on an extra person and moved us to a family room in the hotel itself. The pubic areas are lovely, beautifully decorated and...More

    Thank holidayaddict51
    Response from HG_General_Manager, General Manager at Horton Grange Country House HotelResponded 2 weeks ago

    Thank you for your review. I am pleased that you felt well looked after by our staff. I am sorry to hear that you felt cold during your stay, this is quite unusual and we often find guests saying that the hotel is too warm....More

    Reviewed 30 October 2017

    Unfortunately the Afternoon Tea did not live up to the grandeur of the building. It would appear that most if not all of the food served had been previously frozen the scones were dry and inedible and the service was poor no attention paid by...More

    Thank 38thnewcastle
    Response from HG_General_Manager, General Manager at Horton Grange Country House HotelResponded 3 weeks ago

    Naturally, we are very sorry to hear of your disappointments. Our aim is for every guest to have a very enjoyable time with us and it seems that on this occasion something has gone wrong in order for you to leave so disappointed. We have...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Room Service
    • Dry Cleaning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 90 - USD 669 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 9
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Northumberland >
    • Ponteland
    • Also Known As
    • Horton Grange Hotel Ponteland
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    Traveller (109)
    Dining (48)
    Room & Suite (20)
    Hotel & Grounds (90)
    Bathroom (7)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    shaun6253
    12 March 2017|
    Answer
    Response from M400K | Reviewed this property |
    Yes thats fine and its a great place for a good meal or party or small wedding.
    0
    Votes
    seenthebest
    22 November 2015|
    AnswerShow all 7 answers
    Response from Liz C | Reviewed this property |
    No Sorry we didn't stay .Why not just give them a ring .
    0
    Votes
    Room Tips
    "Room in main hotel."
    Read review
    "All rooms are of a excellent standard, garden rooms can accommodate dogs"
    Read review
    "All rooms are excellent"
    Read review
    "not sure only stayed in one room"
    Read review
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