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The Diamond Inn

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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago via mobile

My husband and I had Sunday lunch in the Diamond Inn whilst watching the rugby. He had the beef and I had the chicken. Both were delicious and very generous portions We were served by Grace and Ellie who made us feel very relaxed as they served us with a smile and made sure we had everything we needed. I...

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Helpful?
Thank 68LMB
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Hi 68LMB Receiving a post like this is a terrific way to let the staff know they are doing a great job! We strive to cater to everyone's needs and the personal touch of the staff being as helpful as possible is the way to go. I have let all concerned know there hard work is paying off. So thank...

Reviewed 4 weeks ago via mobile

Breakfast this morning brilliant breakfast cooked to order very good value one of the best breakfasts I've had recently l can definitely recommend a visit to the Diamond in Ponteland the breakfast consisted of 2 rashes of bacon 2 pork sausage 2 fried eggs 2 hash browns black pudding baked beans 2 slices of toast I don't like baked beans...

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Helpful?
Thank Toon-Tea-cake
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Hi Many thanks for taking the time to give us an honest and great review, chef will be thrilled. Kind Regards The Catering Team.

Newcastle upon Tyne
Reviewed 6 February 2017

Very nice Sunday lunch lots of veg and lovely roast beef. This was one of the nicest Sunday lunches we have had and will definitely return. The staff were extremely friendly and attentive. The pub had been refurbished since our last visit and it was nice and fresh looking.

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Thank Fudgedog
TheDiamondInnPont, General Manager at The Diamond Inn, responded to this review

Hi, Thanks for your lovely feedback! We are thrilled you enjoyed your Sunday lunch with us here at The Diamond please don't be a stranger and come back again soon. Kind Regards Front of house Manager

Reviewed 30 January 2017 via mobile

Booked on a recommendation. So pleased we did. Visited with my wife, mother in law and my 2 children. Table was ready when we arrived with high chair for the baby already in place. The young waitress took our drinks order and left us to look at the menus. They heated the baby's food up for us not an issue....

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Thank Jonna W
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Hi Jonna W We're thrilled to hear you enjoyed the Sunday Lunch and thanks for a great review. The bar & catering teams work very hard to deliver a first class service to all our customers, so it is really appreciated when the hard work and attention to detail doesn't go unnoticed! We look forward to seeing you back again...

Reviewed 18 December 2016 via mobile

My first stay at the Diamond will not be my last. The rooms which are in an out building are superbly clean and well appointed with a luxurious shower. Breakfast has hearty and very well cooked. All in all a great stay marred only by non operational wifi in the room.

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Thank Montylikesbeer
Hull
Reviewed 25 October 2016 via mobile

We recently came to the diamond inn for a birthday party! Lovely little function room with friendly staff! Only thing I would say was we had to wait for the bottle mixers every time we went to the bar but apart from that all was good!

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Thank A A
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Hi AA Many thanks for the great review and constructive comments. Sorry for your delay at the bar, looking into the bottle mixers issue. Front Office Manager.

Borders, United Kingdom
Reviewed 18 October 2016

Comfortable ensuite room in the annexe, which meant we weren't disturbed by the very busy weekend bar patrons. Very adequate lunch menu, all items £5. The goat's cheese and beetroot tart was excellent. No evening meals at the weekend, but recommend Fratellis Italian, a three minute walk away. Good cooked breakfast served with a smile. A most pleasant stay.

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Helpful?
Thank McFairhaven
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Morning McFairhaven Many thanks for taking the time to review us, we strive to make our guests stay as comfortable and enjoyable as possible. The £5 specials board is popular and tasty, as is the main menu and our chef will be delighted to read your review. Hope we can tempt you back for a mid week stay and sample...

Clitheroe, United Kingdom
Reviewed 8 October 2016 via mobile

Last minute booking for a meeting nearby, overnight stop for x2 and a quick evening meal ordered and delivered in very good time. Steak rare and house red first class, back into same bar that night and a very friendly relaxed atmosphere from both staff and locals. Breaky in morning served by same lady as last night and a great...

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Thank tweedsdining
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Hi Tweedsdining Many thanks for taking the time to review us, it certainly means a lot to us. Had the steak myself last week, delicious and a really good offer! Sorry about the hot water not sure what's wrong there but someone looking into that and thank you for highlighting it. Hope to see you on a last minute or...

Sunderland, United Kingdom
Reviewed 4 September 2016

Having spent the weekend in The Lake District, we decided a drive back via Alston, and Hexham, stopping off for lunch on the way home. I,ve been in The Diamond many times previously but not for a few years now. What a lovely pub. We spoke to a young waitress who showed us to our table, took our drink orders...

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Helpful?
Thank Blackcatzz73
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Dear Blackcatzz73, We're pleased you enjoyed our Sunday offerings. It's becoming ever more popular and your review confirms that we're doing things right! Thank you. Kind regards. Front Office Manager

Newcastle upon Tyne, United Kingdom
Reviewed 29 August 2016

Recently stayed here as part of a wedding party. The rooms were very impressive. Spotlessly clean and very comfortable. The food in pub was beautiful. We stayed bed and breakfast and could not fault the breakfast. The staff were extremely attentive. The night of the wedding was in the private function room. It was an excellent night. Would recommend all...

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Thank Shizel1975
TheDiamondInn, Front Office Manager at The Diamond Inn, responded to this review

Dear Shizel1975, We're so pleased to hear you had a great stay & look forward to welcoming you again :) Kind regards. Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Est. In the early 1700's as an old coaching Inn. The Diamond Inn is located in the heart of Ponteland with a country Pub feel, that offers a wide range of Real Ales, real food, real fire and a real atmosphere! We are popular with locals and tourists alike for our friendly smile and warm welcome! We have a large selection of beers, wine and spirits that can be enjoyed in our spacious & comfortable bar or in the purpose built outdoor patio area. Our food is locally sourced and freshly prepared by our family run kitchen... Who love to cook! We offer excellent en-suite accomodation with beautifully furnished non-smoking rooms and ample, safe parking. Ideally located just 5 minutes from Newcastle International Airport and only 15 minutes from the vibrant, bustling City Centre. ... more   less 

Additional Information about The Diamond Inn

Address: Main Street, Ponteland, England
Region: United Kingdom > England > Northumberland > Ponteland
Number of rooms: 12
Also Known As:
The Diamond Hotel Ponteland
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