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De Vere Tortworth Estate

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2,197 Reviews from our TripAdvisor Community

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There are newer reviews for De Vere Tortworth Estate
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Showing 2,175: English reviews
Reviewed 23 December 2015

Myself and a friend chose this hotel for a spa day as it was available on a discounted website. It is a very grand building although the spa didn't match up to this. The steam room was small, not attractive and in need of repair. It was also untidy with a bottle of cleaning fluid left in there for most...

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4Thank NorthFam
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Thank you for taking the time to tell us about your visit, I was very disappointed to hear that your experience of our spa did not meet your expectations. Please accept my apologies regarding your disappointment due to the size of the steam room; although I would like to clarify that the bottle of cleaning fluid you have mentioned was...

Manchester
Reviewed 23 December 2015

This Hotel is part of a four star hotel group. The main Victorian building is spacious and authentic. Its an event hotel, so most people staying here are linked to weekend events at the hotel such as weddings.The bedrooms in any of the "quads" of rooms away from the main building are awkward to find and are very dated and...

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2Thank alunm
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Guest, Thank you for your detailed review. You have brought a number of points to our attention that requires a review; I can assure you that all of your points raised will be thoroughly investigated and necessary actions taken where possible to remedy these. I am delighted to read that you found the building spacious and authentic, and I...

Reviewed 22 December 2015 via mobile

Just returned from a getaway here and the building is undoubtedly breathtaking, however the seating arrangements for breakfast/dinner are too close together, you feel like people can hear your conversation. The rooms are really old school and could do with modernisation. Had to send my steak back at dinner and they informed me that the chef was aware it was...

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Helpful?
Thank JessWhatmore
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Guest, Thank you for taking the time to leave a review, and give us such valuable feedback. We take all comments seriously and endeavour to continually improve our service. We will work closely with the relevant departments with regards to your feedback. We hope you enjoyed your stay and thank you once again for your review. Kind Regards Mark...

Bournemouth, United Kingdom
Reviewed 21 December 2015 via mobile

The hotel and grounds are beautiful but the service and rooms are not!! The room was too hot and I couldn't sleep in it even after turning radiators down and opening the window. The shower could not be turned on but when I complained I was simply told there was nothing wrong with it. I had left before being told...

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2Thank 6009mary
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Thank you for your review, it is always concerning to read that our guests did not fully enjoy their stay and that we did not meet your expectations on this occasion. I have shared your feedback with our Senior Management Team to investigate and address accordingly. Thank you again for taking the time to post a review, and I do...

Reviewed 20 December 2015 via mobile

We Had are works Christmas party at the hotel all our staff had a fantastic time and enjoyed them selfs , the organisation staff were extremely helpful in any changes we needed to make . Room were a good price and well decorated . Only issue we had was the food could have been better for the price however this...

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Helpful?
Thank Ellie M
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Reviewer, It was great to read that you had a fantastic time at your work Christmas party, and that you particularly enjoyed our hotel facilities and friendly staff. We really appreciate you taking the time to give us your comments, and we look forward to welcoming you back in the future. Kind Regards Mark Payne General Manager

Oak Park, Illinois
Reviewed 20 December 2015

Doing some historical research in the area and found this was the only accommodation that was conveniently located. I was surprised to find that it is a beautiful old country estate redone as a luxury hotel. The grounds and building are fantastic. The lobby is pleasant. The spa and pool are is very nice. Dining room was nice and the...

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Helpful?
Thank gstrange8
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Guest, Thank you for your comments and I am pleased that you enjoyed your stay. I have noted your comments regarding the desk staff, and I look forward to welcoming you in the future. Kind Regards Mark Payne General Manager

Swansea, Wales, United Kingdom
Reviewed 17 December 2015

I can't praise this place enough. From the moment we pulled into the car park the view was amazing. What a magnificent place. The staff were the friendliest staff we could have wished for. Friendly, helpful, and so polite. Our room!! Wow, large, spotlessly clean and comfy with everything we needed, the bed was bliss. If I have anything to...

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1Thank 403bridie
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Guest, I’m extremely pleased that you found Tortworth Court to be a magnificent place. Thank you for your kind comments regarding the staff, food and bedroom. We look forward to seeing you again soon. Kindest Regards Mark Payne General Manager

Abergavenny, United Kingdom
Reviewed 17 December 2015

My mother-in-law booked for family to enjoy Tortworth Christmas event. We were all looking forward to it especially my 4 grandchildren. We were promised a superb meal with all the trimmings. The children were especially looking forward to seeing Santa and to be entertained by a magician. This is what happened: 1) Staff got drink order wrong 2) No pigs...

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1Thank 721MJS
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Reviewer, Thank you for your comments with reference to your visit on Sunday 6th December 2015, as you might know we have already been in direct communication with your mother in-law. Thank you again for your feedback, as we truly value the opinions of all our customers and we apologise that on this occasion you felt we did not...

High Wycombe, United Kingdom
Reviewed 16 December 2015

The hotel is away from all the hustle and bustle of life, tucked away in its own private park. An interesting hotel to stay at, its mainly inside an old country house, but with many modern additions at the side. The rooms I the main house where I stayed are quite large, the only downside is because of the size...

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Thank topcat1802
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay with us I am glad you enjoyed your stay, I have looked into your comment regarding the lighting in some of our rooms and I do apologise for that, I asked our Maintenance Manager to have a look at it to see if there is any way of improving...

Rugby, United Kingdom
Reviewed 14 December 2015

Just returned from a 2 night stay at Tortworth Court. Not an overly impressive start. My wife had booked this as a surprise and paid for a room upgrade with bathrobes/slippers etc. When checking in I was asked tosign the registration form but realised it was in another persons name. When we werefinally allocated our room at 3.30pm, upon inspection...

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2Thank Robert W
TCFP, General Manager at De Vere Tortworth Estate, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us. I am sorry to hear that you did not completely enjoy your stay with us due to a few issues you encountered during your stay. I am sorry we got your billing address incorrect, I can assure you our Reception team have been trained to high standards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This magnificent Cotswolds country house hotel is situated in a stunning South Gloucestershire location, conveniently near to Bristol. A grade II* listed Victorian mansion, De Vere Tortworth Estate offers all the grandeur of an elegant Cotswold's hotel alongside the hotel facilities of a premier four star hotel. ... more   less 

Additional Information about De Vere Tortworth Estate

Address: Tortworth Road | Wotton-under-Edge, Tortworth GL12 8HH, England (Formerly Tortworth Court Four Pillars Hotel)
Region: United Kingdom > England > Gloucestershire > Tortworth
Price Range: $83 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Vere Tortworth Estate 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Tortworth Court 4 Pillars Hotel
Court Hotel Tortworth
Tortworth Court Hotel
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Questions & Answers

Here's what travellers have asked, with answers from De Vere Tortworth Estate staff and other travellers.
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Questions? Get answers from De Vere Tortworth Estate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In main house”
 of 5 bubbles 199nicolad, 6 Dec 2016 | Read review
“Avoid this hotel”
 of 5 bubbles J8344ZZdavem, 2 Dec 2016 | Read review
“courtyard rooms a bit of trek from reception down a corridor - easier to drive round especially if you have a lot of baggage.”
 of 5 bubbles Roy331, 24 Nov 2016 | Read review
“Don't bother staying”
 of 5 bubbles johnburchett, 23 Nov 2016 | Read review
“Rooms in the main building are near all facilities. Some of the other rooms are a long way from the main part.”
 of 5 bubbles deling1, 21 Nov 2016 | Read review
5 of 5
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