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Hempstead House Hotel and Spa

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Hempstead House Hotel and Spa
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698 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed at the Hempstead House Hotel on a Friday night. The staff were all lovely and really friendly. I spent a bit of time in the spa which is a great facility to have for a one night stay, but aimed more at an older crowd. We didn't eat dinner at the hotel but breakfast was good and worth...

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Helpful?
Thank Phil S
dharhan
Reviewed 2 days ago NEWvia mobile

Was treated to a stay here to celebrate my birthday and it was wonderful. All the staff were fabulous. My only criticism was that there was no power in the shower. Our room was in the eves and so the shower was more of a dribble but it didn't spoil my stay. Thoroughly enjoyed everything about the 2 night stay...

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Thank shelley038
Southend-on-Sea, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here as a couple last night and was thoroughly impressed with the whole experience. From the moment we walked in to the moment we left the hospitality of every single staff member was fantastic. They could not do enough for you (but not too in your face with it). Spa facilities were excellent and both dinner and breakfast were...

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Thank Lilly T
Faversham
Reviewed 5 days ago NEWvia mobile

We booked a table for six and had a late sitting of afternoon tea. Arrival was welcoming and orders for our drinks taken promptly so to be ready when we were seated in the restaurant. A short wait and we were taken through to our table, this is where things started to go wrong. Once seated we found the tea...

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Thank 68lewisp
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago NEWvia mobile

We first visited this restaurant two weeks ago where we had a family roast dinner which was good, although our starters were cold it didn't spoil the occasion. Now onto our visit tonight which was a three course meal for £29.50 firstly we had a drink, a small lemonade with a splash of black currant (nothing alcoholic) this was to...

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1Thank A TripAdvisor Member
hempsteadhouse, Owner at Hempstead House Hotel and Spa, responded to this review

We are sorry that you were disappointed with your experience in our restaurant and wish you had expressed this on the evening so that we could have had the opportunity to address your complaints. Our bar prices are clearly displayed for guests to see and a small lemonade is £1.75 and the cordial is .60p so your drink would have...

Reviewed 1 week ago via mobile

On the outskirts of Sittingbourne and close to Faversham and Canterbury is an amazing venue for a special family occasion. The hotel is stunning, particularly cosy in winter with log fires dotted throughout. The grounds make a gorgeous surround in summer also. The food is as you would expect in a great spot like this. We have used HH for...

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Thank TeamHumm
Reviewed 1 week ago via mobile

My husband and I stayed here for one night. It was not long enough. We didn't want to leave. The hotel has lots of character. The staff are amazing they are all so willing to making your stay the best. Everyone is smiling and so helpful.? The hotel is very clean. Well it is the best I have ever been...

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Thank Emma C
Kent
Reviewed 1 week ago via mobile

Stayed recently for unfortunately just 1 night. The spa is lovely, room very nice (even the standard) that we had booked. Staff all fantastic, especially both Pav and Jordan whom served us in the restaurant, with a smile. Also thanks to the chefs that were working on the 10th February the Sea Bass and Pork was excellent. We will be...

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Thank Louisc17
Kent, United Kingdom
Reviewed 1 week ago

My 93 year old friend and I live locally and she treated me to Cream Tea at Hempstead House. When I rang to make the booking I was told that it was necessary to pay the full fee (£29 for two) in advance. I was a little surprised by this. I explained that my friend is very elderly and therefore...

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Thank Olwen C
Faversham, United Kingdom
Reviewed 1 week ago via mobile

This was the first time I visited with my two friends, the lovely Lake Restaurant at Hemstead House in Bapchild Kent for Lunch today! The three course lunch (£19.50) was excellent, Staff was professional and attentive, specially Michael the Maitre d'hôtel, who also showed us around the Hotel and facilities! A small appetiser of smoked salmon & white caviar was...

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Thank FabDior

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Private Victorian Country House Hotel and Spa set in four acres of beautifully landscaped gardens surrounded by glorious Kentish countryside. Luxurious individually designed en-suite bedrooms with all facilities including high speed internet access. Elegant spacious reception rooms and three bars. Air conditioned conference rooms with capacity for up to 150 delegates containing state of the Art audio visual equipment and full range of business services. Award winning cuisine served in our 60 cover classical restaurant, Lakes, with professional but friendly service. Licensed for civil marriages with complete wedding service, four honeymoon suites and capacity for 150 guests. Smaller rooms for more intimate ceremonies and private or corporate functions. Brand new spa and fitness centre including beautiful 15 metre swimming pool with hydrotherapy pool, jacuzzi, sauna and steam room. Fitness studio offering a full range of classes and fully equipped gym. The therapy suite offers five spacious treatment rooms, a relaxation lounge and a manicure, pedicure and hair-washing area. A wide range of treatments are offered from manicures and pedicures to full body rituals, massages and facials. The facility also features a contemporary Brasserie offering a bar service and light snacks throughout the day and comprehensive lunch and dinner menus for residents, members and non-members. Outside there are sun-filled terraces and courtyards allowing Al Fresco aperitifs and dining or relaxing afternoon teas and coffees and light refreshments. All around the beautiful gardens are seats and benches, perfect for unwinding and relaxation. A secret spa garden, carefully secluded to afford privacy and tranquility is the perfect place to while away some time after having a treatment or using the other facilities. Close to cathedral cities of Canterbury and Rochester and historic castle at Leeds. The ports of Dover and Folkestone and the Eurostar terminal are all about half an hour’s drive away and London can be reached within an hour by rail. ... more   less 

Additional Information about Hempstead House Hotel and Spa

Address: London Road, Bapchild, Sittingbourne ME9 9PP, England
Region: United Kingdom > England > Kent > Sittingbourne > Bapchild
Price Range: $179 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hempstead House Hotel and Spa 3*
Number of rooms: 34
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Also Known As:
Hempstead House Hotel Sittingbourne
Hempstead Hotel Sittingbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hempstead House Hotel and Spa staff and other travellers.
4 questions
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Chatham
6 days ago
London, United Kingdom
Northampton, United Kingdom

See all questions (4)

Questions? Get answers from Hempstead House Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The floors creak in the old part of the hotel, but avoid being over the spa in the new part.”
 of 5 bubbles Z7762MIdavidf, 20 Jan 2017 | Read review
“Deluxe rooms beds are like clouds”
 of 5 bubbles thehighc, 17 Jan 2017 | Read review
“larger rooms are in the old part of the hotel”
 of 5 bubbles RJM1950, 9 Jan 2017 | Read review
“We had room 19 which is on the ground floor and ideal to take the dog outside.”
 of 5 bubbles Talisman029, 3 Jan 2017 | Read review
“Not all floors and rooms accessible by Lift, worth requesting preference old or newer”
 of 5 bubbles Julesx64, 18 Dec 2016 | Read review
5 of 5