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Matfen Hall

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1,388 Reviews from our TripAdvisor Community

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Showing 1,385: English reviews
Leicester, United Kingdom
Reviewed 6 days ago NEW

We came across Matfen Hall when we were staying in another hotel which we really didnt like and were looking for somewhere else to stay. Matfen Hall is very striking with very impressive views, and was just the kind of place we were looking to stay on our trip around Northumberland. When we arrived we knew we'd found a winner!...

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1Thank emma88heyes
Newcastle, United Kingdom
Reviewed 2 weeks ago via mobile

Visited Nov 16 , on an overnight golf and spa break 2 couples The golf course was pretty waterlogged but to be expected at time of year Spa is average, the jacuzzi was cold the aromatherapy room out of order The service is very poor, our dinner reservation was delayed nearly an hour and they forgot to bring 2 of...

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Thank miltonboon
BernardBloodworth, Managing Director at Matfen Hall, responded to this review

Thank you for sharing your feedback, following your recent stay at Matfen Hall. I was of course sorry to read your comments about certain aspects of your visit and please accept my sincere apologies for any disappointment you experienced. I have spoken to our Aqua Vitae Club Manager regarding your concerns about the temperature of the Jacuzzi and as this...

Reviewed 3 weeks ago via mobile

Second visit to this hotel and it's just lovely. You almost feel like you are the lord/lady of the Manor! I need to start off with some of the less positive things from our stay which dropped the rating to very good as opposed to anything higher (harsh I know). The pool area on both days was just full of...

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1Thank Stephen D
BernardBloodworth, Managing Director at Matfen Hall, responded to this review

It was great to have the opportunity to welcome you back to Matfen Hall recently and I was delighted to learn that overall you enjoyed your stay with us. I am sorry you were disturbed by other guests later on in the evening and had you brought this to our attention at the time of stay, my team would have...

Morpeth, United Kingdom
Reviewed 3 weeks ago via mobile

I booked a winter date night package and added some spa treatments for myself and my fiancée. The spa staff were friendly yet professional, the hotel staff likewise, room 8 fit the bill, food in the Library was superb, all in all a very well spent 24 hours at Matfen Hall.

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1Thank jason121267
Reviewed 4 weeks ago

Stayed here as a treat at halfway through Hadrian's Wall. Rooms and bathroom were very comfortable. Breakfast and dinner were also very good. Grounds are beautiful. Staff were very helpful. It's in a lovely part of the country

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2Thank thomur
Carlisle, United Kingdom
Reviewed 4 weeks ago

Stayed here on a package for one night (3-4th November) and got a very reasonable deal. The hotel grounds are beautiful and the interior is very well maintained. We stayed in a balcony room which had nice views over the church. Had lunch on arrival at the keeper's lodge, the food was lovely and the the staff were friendly. The...

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1Thank Rebecca W
Northumberland
Reviewed 5 weeks ago

Lovely surroundings. Well served and delicious afternoon tea. A well presented selection of sweet and savoury gorgeousness; we couldn't eat it all! Courteous staff, although service was rather slow, hence 4 stars , but as we weren't in a hurry it didn't matter.

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1Thank centre0fbritain
Newcastle upon Tyne, England, United Kingdom
Reviewed 30 October 2016

I decided to treat my girlfriend to a birthday overnight stay and spa treatment. We booked a room via a third party and I paid for an upgrade to a balcony room. (room 24) Upon early arrival we were advised we could use the pool etc until our room was ready. Having read other reviews I wanted to ask about...

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Thank Chris G
BernardBloodworth, Managing Director at Matfen Hall, responded to this review

Dear Guest, Further to your recent stay at Matfen Hall, I was pleased to learn you enjoyed our spa facilities and the view from your room, overlooking the idyllic village of Matfen. I am sorry you were disappointed with the bed in the room, however the majority of our rooms do have “zip and link” beds, which is a standard...

Carlisle
Reviewed 30 October 2016

Loved the hotel itself, very olde worlde, unfortunately it has been added to and its not 'in keeping' - shame! We visited with friends for afternoon tea - it was very busy, there was a wedding on and we were forgotten about. We sat down just after 3pm, order was taken at 3.20pm - tea (drink) arrived but no milk!!...

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1Thank 728poshpink
BernardBloodworth, Managing Director at Matfen Hall, responded to this review

Thank you for your comments and I will certainly be addressing your feedback as this is the not the usual standard provided by Matfen Hall. We serve many afternoon teas and clearly on this occasion something has not gone according to plan. I would be delighted to welcome you back to the hotel, to enjoy a ‘true’ afternoon tea at...

Reviewed 30 October 2016

As description rooms were very Travelodge with no atmosphere, but the actual place of Matten hall and it's ground were outstanding, also the spa facilities were superb along with bars and restaurants.

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Thank Sven G

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Matfen Hall

Address: Near Newcastle-upon-Tyne, Matfen NE20 0RH, England
Region: United Kingdom > England > Northumberland > Matfen
Price Range: $173 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Matfen Hall 4*
Number of rooms: 53
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Also Known As:
Matfen Hall Hotel Matfen
Matfen Hall Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Matfen Hall staff and other travellers.
4 questions
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Questions? Get answers from Matfen Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be put off. It's a stunning hotel.”
 of 5 bubbles 326ChrisG, 30 Oct 2016 | Read review
“Deluxe rooms in the older part of the hotel are lovely”
 of 5 bubbles traceymaving, 13 Sep 2016 | Read review
“Not room 54”
 of 5 bubbles mikeonline1, 11 Sep 2016 | Read review
“Room 14 was like an apartment!!”
 of 5 bubbles richardc634, 5 Sep 2016 | Read review
“Ask for a room overlooking the front of the house”
 of 5 bubbles Westonsupermackem, 3 Sep 2016 | Read review
5 of 5
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